We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Sportsmans Outdoor Superstore
  • Sportsmans Outd

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 2.50/10 2.50/10
    Shipping & packaging: Rating 0.83/10 0.83/10
    Customer service: Rating 6.25/10 6.25/10
    Return/Replacement policy: Rating 7.50/10 7.50/10
Voice your opinion! Review Sportsmans Outdoor Superstore by clicking a star below.
Rating 4/10

Agreed upon price then contacted for more money

"I agreed to purchase a firearm from Sportsman's outdoor Superstore with free shipping. 6 days later they contacted me to send an updated FFL which I did. 2 days after that they contacted me saying that it's an extra $30 for shipping even though the invoice I have shows free shipping. I do live in Alaska and have had other sites give me free or cheap shipping but at least they stated it and held to it. Also the first email I received six days after I purchased it said that in seven days they will cancel an order. Not sure if that 7 days from the order date because if so they might have wanted to respond before 6 days. customer service was polite but they didn't budge an inch. U even said I'd split some of the cost and they wouldn't do it so cancelled my order. I believe that if they send an email confirmation of the purchase which states the full price they should adhere to it. They told me that the email is not an agreement of any kind. Rediculous"

This review was modified by Ben-25662 on March 23 2017 01:45:01 PM

Rating 2/10

Horrible Customer service/shipping

"I ordered a Magpul clip 4 days ago. Their policy is 1-3 days. They didn't tell me they were "backed up when before I placed my order and still haven't contacted me. I had to go on their website to see they haven't even shipped it yet. I ordered 2 other products from other stores and have already received the products with free shipping. They charged me $7 for shipping on a $10 product and still haven't shipped?? Bad service. "

This review was modified by SethRichardson on March 21 2017 08:15:01 PM

Rating 8/10

Great Prices / Good Customer Service but SLOW SHIPPING

"I recently ordered a rifle from Sportmans Outdoor. Overall some of the deals are the best you can find on the web. I personally looked into GrabAGun but after reading multiple nightmarish reviews, I decided to go with Sportmans. While the shipping is free be ready to wait about 5-7 business days just for your item to ship. I personally needed it sooner so I decided to call their number, it rang but kept going to voicemail, I left a message and about 30 minutes later I got a call from customer service. I ended up paying the $16 to get it expedited which they ended up shipping immediately. Overall if you're not in hurry to get your item, Sportsmans Outdoor is a great place to buy."

This review was modified by BigSmokey on March 14 2017 08:45:02 PM

Rating 10/10

The superstore provided superstar service

"So, i just found this site as I was browsing in slickguns. I looked up sportsmans outdoor superstore and saw a a couple bad reviews. I have purchased 2 firearms in the past an xdm compact and a sig 516. I have tried to order firearms online before walther pps and had to cancel it as there was no communication from them(I couldn't get an update and then i got an email that they couldnt licate the ffl i sent them. I got great prices free shipping and great communication I dont know what more one could ask. I hope to pick up a couple police trade in glock 19s when they come back in stock. Im think with the political climate i should have a couple to give to my kids when they get older."

Rating 10/10

Best deal on Guns

"I have bought many guns here now and do shop many other places. You can not bet there prices and services. It does take about 10 business days to ship but for the best prices it is well worth it. They also delivers much more then they promise with is rare these days. I got an extra magazine and cleaning kit and nice case with my gun ...none of which was promised. "

This review was modified by phamtho on March 30 2016 09:07:10 AM

Rating 2/10


"I ordered a rifle that was in stock on 3/10/2016. Today is 3/18/2016 They just shipped it today. Try calling customer service. You get a recording to leave your number and they will return the call at "their convenience". They do NOT even have a link to email them on their site. Do yourself a favor and pay a couple bucks more and shop elsewhere. They have no idea what customer service is."

This review was modified by fuckmerunnin on March 18 2016 12:31:53 PM

Rating 10/10

Amazing price and super service!

"I recently made a purchase due to a great price I found from wikiarms, never having heard of them I did a few searches and found lots of good comments.
I cannot say enough of the quick ship, great price and super service!

This review was modified by wodanalfadir on March 11 2016 05:59:36 AM

Rating 10/10

"I purchased a WW-CF CARBON FIBER SRC 5.56 FLAT TOP AR-15 from SOSS, best price out there, $120 less than a local gun shop and $240 less than Academy's for the exact same gun. Order came in quick, maybe 3-4 days, shipped to an FFL dealer and picked up. Not a single hiccup. Happy with my purchased, even my FFL dealer was shocked at how low the price was.

Not a single issue, I plan on using SOSS again, looking at a Springfield Mod2 3.3 .45ACP, still best prices out there, I have recommended this site to every gun lover I know, Buds and Cheaper aren't so low in prices like SOSS.

Rating 10/10

" I have read many reviews on SOSS, on many different forums and review sites. As usual with any retailer/manufacturer/service provider, etc. There will always be happy and unhappy customers. No one can please everyone, ALL the time.
My experience with SOSS was ultimately a good one. I had an issue with an ordered item. I made contact with customer service, they gave me a couple options, which I followed through on both. The result of which, gave me the assurance that my product was NEW and without issue.
SOSS customer rep. Jennifer, helped enforce the term "customer service" by offering to send me an extra magazine and box of ammo. ( Springfield Armory only sent an extra magazine to all the thousands of customers that were affected by their recall ) So in my experience, SOSS went above and beyond, what was expected.
My exprience with Sportsmans Outdoor Superstore therfore, has been a positive transaction. I would hve no issue with making future purchases form SOSS.

This review was modified by Scott68 on March 21 2015 10:15:55 AM

Rating 2/10

"Oversold and cancelled my order. Wouldn't backorder even though they said they had more coming in."

This review was modified by adsto on January 15 2015 02:02:10 PM

Rating 10/10

"Purchased my 2nd handgun from SoS in as many months. No problems, no worries, fast shipping, GREAT Pricing. Best price on both the SR9c and LCP with laser hands down. My FFL had a bit of trouble faxing his dealer license to them the first time. The said they never got it ... and then "found" it later in their fax box. But the second time the FFL info went thru same day and gun shipped same day."

Rating 4/10

" Purchased from them and they charged me twice and then when confronted they argued with me and then tried to place the blame elsewhere.
They never once accepted responsibility for their 'mistake', and didnt even offer an apology at least or a discount or something.
The purchase was decent and the price was okay, the packaging and shipping was fine and I would probably give them another chance perhaps, but the overcharge incident was total nonsense and their customer service was terrible.

This review was modified by WebCrawler on November 12 2014 12:05:42 PM

Rating 10/10

"I ordered the SR9C stainless from SOSS on 10/28/14 and had no issues at all. The gun arrived on 10/31/14 at my FFL dealer.

Cheapest price i could find the SR9C for and they have free shipping! Most of the other websites like CDNNsports, Budsguns, etc. charge shipping if the gun is below $500.

Will definitely order from them again!

Rating 10/10

"Their prices are very competitive- even compared to well-known firearm auction sites, and they offer free shipping for firearms, and no extra charges for credit card payments, and no tax in my state. My order was shipped the same day I placed it, and is expected to arrive in 2 days. I definitely would purchase from Sportsmans Outdoor Superstore again. My only regret is not finding them earlier; then I would have ordered my other XDs from them, and would have saved both money and time.

Also, they called me to confirm that my order was a gift, and when I returned their call, a customer rep picked up the phone right away- no touch-tone press 1 runaround with this business; I like when I call businesses like theirs, and a person answers the phone rather than a machine. Thank you, Sportsmans Outdoor Superstore!

This review was modified by HarmonyNoel on August 19 2014 02:07:33 PM

Rating 2/10

"I always try to work with the company before filing a negative review but Sportsmans Outdoor Superstore was unwilling to correct their error and thus this review

I ordered a used glock 22 with “night sights”. It is listed in the product description title as having nights and in the product description as having night sights. The listing states that the night sights are not guaranteed to glow. The companies that manufacture night sights will refurbish the sights for a small fee so I was not concerned if they glowed or not because I could get them glowing.

The gun I received did not have night sights, instead it had the factory glock sights. I called SOS to ask them to correct this issue and the supervisor said that “Factory sights are the same as night sights that do not glow.”

If you have any sort of brain you know that they are not the same at all. Factory sights are factory sights and not night sights.

Customer services shows just how good a company is and the customer service that I received from SOS shows that they are more concerned about making money than they are about customer satisfaction.

They have my money and I got the shaft.

I give them 0 star review.

This review was modified by mjbdelong on July 02 2014 01:04:11 PM

Learn about Our Reviews

Share Sportsmans Outdoor Superstore's store rating

Sportsmans Outdoor Superstore is not a merchant member. If you're this merchant, learn more!

Sportsmans Outdoor Superstore is not a merchant member
Sportsmans Outdoor Superstore does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!

See all Merchant Members »