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southsmokeshop.com

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Rating 9.39/10 74 reviews
(96 lifetime reviews)

9.39/100 (6-month rating)
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South Smoke Shop is a merchant member
South Smoke Shop participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (96)

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Rating 10/10 5/5
modified review posted May-20-2012

"Love this company, I will continue to shop for all of my cigar needs! 5 Stars!"

Rating 10/10 5/5
modified review posted May-18-2012

"Great prices and fast delivery of fresh cigars."

Rating 10/10 5/5
modified review posted May-18-2012

"Very fresh!! Excellent Product!! Thank you"

Rating 10/10 5/5
modified review posted May-16-2012

"fast shipping/product was fresh"

Rating 10/10 5/5
modified review posted May-15-2012

"Very quick & easy to deal with. Would recommend to all my friends."

Rating 2/10 1/5
modified review posted May-12-2012

"I ordered on April 19, and they still have not delivered. I called on the phone and sent email. The phone call was not answered, but my 2nd email attempt came with a short reply;

"It seems the address was incorrect so the package is been send back to us."

Since I have emailed them twice trying to find out what they are doing about my order, wheather they are resending or refunding my money, and have so far received no answer. Today is May 12.

By the way, the 'incorrect mailing address' is the same used for a previous order that was received with no problems. I am one step away from involving the Postmaster General."

modified review posted May-14-2012
southsmokeshop's Avatar
southsmokeshop, South Smoke Shop rep has responded

“Dear Customer

We apologized for the inconvenience, We shipped the packaged to the address you entered when placing the order, if the address was wrong or incorrect is not our fault. The package was send back to us because nobody claimed the package. We will reship the package to the address on the order.

USPS: Your item was returned to the sender on May 12, 2012 because it was not claimed by the addressee

Thank you”

Rating 10/10 5/5
modified review posted May-09-2012

"fast!accurate,great experience"

Rating 10/10 5/5
modified review posted May-07-2012

"my experience with the store was very rewarding, and have a very good service and clear that I will continue shopping with you."

Rating 10/10 5/5
modified review posted May-07-2012

"OUT STANDING! Fast Shipping! Great Selection! Great Prices! The BEST of the Best!"

Rating 10/10 5/5
modified review posted May-04-2012

"Excellent service, very helpfull in my order. I will make sure the next time I will be sure to you the South Smoke Shop."

 
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