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Ratings Rating
Full Rating Profile
  • Rating 8.00/10 99 reviews

    8.00 / 100
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    South Smoke Shop is not a merchant member
    South Smoke Shop does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!
  • South Smoke Shop contact information

    • Address: 2685 NW 105th Ave
    • Contact: sales@southsmokeshop.com
    • Phone: 8007740414
    • Customer Support: 8007740414
    • Business Hours: M-F 8:00 AM-5:00 PM
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 99 Customer Reviews

Rating 10/105/5
modified review posted

"I have been using this company for years. They have great prices and quick delivery. I recommend them to all my friends. Truly an outstanding company."

modified review This review was modified by Islandabode on September 27 2013 10:43:55 AM


Rating 2/101/5
modified review posted

"My only positive comment about South Smoke Shop is the low prices. I ordered on 8/4 and my order wasn't shipped until 8/9. It arrived on 8/13 and 3 cartons were missing. Tried to call, but always received just a recording, and email wasn't answered for 3 days, when I was told that my email had been forwarded to the billing department. Huh? I sent another email that wasn't answered. I finally reached someone on the phone on 8/23 and after the woman left me on hold for several minutes while she checked with someone else, I was told that the missing cartons would be shipped right away. We'll see. I WILL NEVER ORDER FROM THIS COMPANY AGAIN. I'm going back to Tobacco General, which has almost the same prices and VERY GOOD SERVICE."

modified review This review was modified by Ladyburd62 on August 24 2013 09:51:38 PM
Rating 2/101/5
modified review posted

"Ordered 1/10 by 1/17 not shipped emailed twice and canceled order got auto email saying they never received product and canceled my order and my CC was credited emailed. again on 1/20 still no credit. Got credit on 1/21. BBB rating F. Never again, stick with Thompson..."

Rating 10/105/5
modified review posted

"Love this company, I will continue to shop for all of my cigar needs! 5 Stars!"

Rating 10/105/5
modified review posted

"Great prices and fast delivery of fresh cigars."

Rating 10/105/5
modified review posted

"Very fresh!! Excellent Product!! Thank you"

Rating 10/105/5
modified review posted

"fast shipping/product was fresh"

Rating 10/105/5
modified review posted

"Very quick & easy to deal with. Would recommend to all my friends."

Rating 2/101/5
modified review posted

"I ordered on April 19, and they still have not delivered. I called on the phone and sent email. The phone call was not answered, but my 2nd email attempt came with a short reply;

"It seems the address was incorrect so the package is been send back to us."

Since I have emailed them twice trying to find out what they are doing about my order, wheather they are resending or refunding my money, and have so far received no answer. Today is May 12.

By the way, the 'incorrect mailing address' is the same used for a previous order that was received with no problems. I am one step away from involving the Postmaster General.
"

Rating 10/105/5
modified review posted

"fast!accurate,great experience"

Rating 10/105/5
modified review posted

"my experience with the store was very rewarding, and have a very good service and clear that I will continue shopping with you."

Rating 10/105/5
modified review posted

"OUT STANDING! Fast Shipping! Great Selection! Great Prices! The BEST of the Best!"

Rating 10/105/5
modified review posted

"Excellent service, very helpfull in my order. I will make sure the next time I will be sure to you the South Smoke Shop."

Rating 10/105/5
modified review posted

"I have never had any problems with the taste of the primetime mini cigars or the delivery. Thank you one again!"

Rating 10/105/5
modified review posted

"Very quick and easy. We will definately shop with them again for our cigars. They carry the flavor and the brand and make it easy to try other flavors.
And the price is right.

"


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