
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted May-12-2012
posted May-14-2012 “Dear Customer
We apologized for the inconvenience, We shipped the packaged to the address you entered when placing the order, if the address was wrong or incorrect is not our fault. The package was send back to us because nobody claimed the package. We will reship the package to the address on the order.
USPS: Your item was returned to the sender on May 12, 2012 because it was not claimed by the addressee
Thank you”
"Love this company, I will continue to shop for all of my cigar needs! 5 Stars!"