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158 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/Sony_Style","store_thumb":"\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","store_rating":"0.00","total_reviews":"158"}", "store");)
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1/5
posted May-24-2011
This review was modified by exSonycustomer on May 24 2011 08:13:25 AM ![Share exSonycustomer review](javascript:share_rating("{"review_body":"Do not buy goods from Sony online this year. It takes months before you get what you have paid for delivered \u2013 IF you get it at all. Sony blames the tsunami even for goods ordered a long time after the tsunami, refuses to give delivery dates and refund what you have paid. This way you end up lending\/giving away your money to a completely shameless company in crisis without getting what you have paid for. Share!","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/767300#comment767300","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"exSonycustomer","rating":"1"}", "single");)
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posted Jan-11-2012![Share Raunakk review](javascript:share_rating("{"review_body":"Horrible horrible horrible service. I wish I read all of this before I bought Sony products\/services. I generally do not write any reviews anywhere but I am so dissatisfied with the service at Sony that I thought it is important to share this with everyone.","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/1145065#comment1145065","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"Raunakk","rating":"1"}", "single");)
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![Share NoMoreSonyStoreForme review](javascript:share_rating("{"review_body":"Horrible Experience with store.sony.com website<br><br>I made a purchase of ps3 entertainment bundle from store.sony.com on 11\/24\/2011 for $199.0+tax. The product has not been shipped to me till date. When I called the sony store customer service, they told me that the product was no more available and that I should cancel my order. Why didnt they tell me this earlier and why are they telling me this after over a week and that too when I call to find out what happened to the order. The same deal was available on many other sites and now the deal has gone from all the sites. They have wasted my time and if I have to buy the product now, I will have to pay over $100 extra. Why should I, its because of them that I was not able to buy it from other sites.<br><br>Customer service staff is also pathetic. The lady who answered my call just kept on repeating that the item is out of stock no matter what I say. It was because of them that I could not get the same deal from other sites. The items in the PS3 bundle are available separately on sony store website, so I asked them to ship me those if they are out of the bundle, but she denied. When I asked her to connect me to her supervisor,she put me onto hold for a long time and later told me that the supervisor and manager were busy in a meeting. She would stop answering me many times over the call and put the call on hold for several minutes just to make me disconnect the call.","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/970553#comment970553","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"NoMoreSonyStoreForme","rating":"1"}", "single");)
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1/5
posted Sep-15-2011![Share Morgan763 review](javascript:share_rating("{"review_body":"I\u0027ve had terrible experiences with Sony cameras, laptops, and customer service. I got the Sony Cybershot 12 megapixel camera about three years ago and had to send it in three times (never dropped it or even got it within a foot of water). They never fixed the problem and when my warranty ran out I was stuck with a useless camera that wouldn\u0027t focus or even flash. I\u0027m now having a terrible time with a Sony Laptop. Same thing, the computer began having problems right away (even with complete malware\/virus services and proper, careful care). I sent it in for repair and got it back in near the same condition and almost three months later. I will never buy another Sony product, very dissatisfied.","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/869207#comment869207","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"Morgan763","rating":"1"}", "single");)
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posted Jun-06-2011![Share kewingct review](javascript:share_rating("{"review_body":"I wish I\u0027d read this site before making a purchase. Sent laptop back for service. They shipped it back without even looking at it. I shipped it right back to them. Meanwhile I\u0027ve been a month without my laptop!!! Sony SUCKS!!!","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/777890#comment777890","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"kewingct","rating":"1"}", "single");)
Share review![Share balebob review](javascript:share_rating("{"review_body":"Worst customer services in Mississauga, Ontario, Canada. Sony Store is a joke. Returnned the camera after 2 days and they charge me a restocking fee of $15.00. Call Sony customer service and they said they cannot do anything. Did not have any problem in the past with Canon... Sony lost my support NOW.","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/772214#comment772214","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"balebob","rating":"1"}", "single");)
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1/5
![Share gtime9999 review](javascript:share_rating("{"review_body":"The worst customer service I have ever seen. Representatives do not know anything. Keeping you on hold forever. Putting useless notes in their system, but the next time you call those notes are no longer there. You have to wait for 10 min while the new rep is reading notes and then for another 15 minutes so he can type new notes. The TV broke in 3 months and the Sony does not have parts. However, instead of offering what they can do to meet their warranty obligations, they are telling me to wait for parts, but noone can tell if \/ when these parts will ever arrive.","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/760898#comment760898","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"gtime9999","rating":"1"}", "single");)
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posted Apr-11-2011![Share VZARRILLO review](javascript:share_rating("{"review_body":"WORST CUSTOMER SERVICE EXPERIENCE OF MY LIFE!!!! I HAVE SPENT MORE THAN 50,000$ IN SONY PRODUCTS AND THEY TREATED MY LIKE CRAP WHEN I HAD MY FIRST PROBLEM (LESS THAN A MONTH AFTER I PURCHASED IT...) DO YOURSELF A FAVOR AND STAY AWAY FROM SONY","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/736402#comment736402","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"VZARRILLO","rating":"1"}", "single");)
Share review![Share koko2002 review](javascript:share_rating("{"review_body":"NEVER EVER sony again. Horrible laptop & horrible customer service. <br>i purchased a laptop 2 month ago and never open the box till last Friday. After turning on the laptop it only worked for 4 hours and broke down. According to Best Buy Technical Service it is a Motherboard problem & probably laptop was already broken when i purchased it. Sony\u0027s customer service is sending me a empty box to send it back to the repair center. I paid full price for broken laptop & now i am getting refurbished laptop. i am leaving the US in 25 days and try give them Europe address They told me they cant ship to Europe & they cant promise to fix it in 25 days. How about i pay $250 more and get a new laptop from sony store because i don\u0027t have time? But no they cant do that also. <br>I wrote a complain letter & got a US phone number to call for solving the problem. When i call this was the respond \u0022i am trying to help you out we are sending you a box i don\u0027t understand why are you still complaining. No we cant ship to Europe give us one of your friends address they can ship it to you.","link":"http:\/\/www.resellerratings.com\/store\/Sony_Style\/comment\/729239#comment729239","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sony_Style.jpg","store_name":"Sony Style","username":"koko2002","rating":"1"}", "single");)
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"Sony makes some high quality stuff and some crappy stuff, but their stuff does not play nice with other manufacturer's equipment. Good luck if you don't use Sony computers with Sony cameras, TVs, etc.... I have a bunch of Sony junk sitting around and I'm still trying to salvage some photos off an older Handycam. Never again - no more overpriced Sony crap for me."