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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 11233 Slater Avenue
    • Contact: cs@solomotoparts.com
    • Phone: 714 434 3730
    • Customer Support: 714 434 3730
    • Business Hours: 10am - 4pm PSTMon-Fri Closed Sat Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.46/10 8.46/10
    Chance of future purchase: Rating 9.17/10 9.17/10
    Shipping & packaging: Rating 8.46/10 8.46/10
    Customer service: Rating 9.38/10 9.38/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

What is this?

1,651 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very fast shipping. Friendly staff. I will be buying from solomoto again!"


Rating 10/10
5/5
modified review posted

"great service fast shippin"


Rating 10/10
5/5
modified review posted

"there was issues with stock availability of rear sprocket however i believe Autum is the rep i was dealing with got everything straight, great product, function, style, backed by experienced and very helpful sales rep.
"


Rating 10/10
5/5
modified review posted

"The team at SoloMotoPart.com is AMAZING!!! Friendly and prompt. You cannot go wrong with them. "


Rating 10/10
5/5
modified review posted

"Great service,,,,, very helpful,,,, got my drag tire in 2 days,,,,, thanks again for the prompt service....
"


Rating 10/10
5/5
modified review posted

"Unbelievably fast delivery! "


Rating 10/10
5/5
modified review posted

"Great service, fast shipping, definitely will shop here again!"


Rating 10/10
5/5
modified review posted

"Very easy to find the part I needed. Shipping was quick and the price was great."


Rating 10/10
5/5
modified review posted

"Really impressed with effort solomoto parts made to correct a shipping order. Through a web ordering glitch, I ended up with brake lines for a cbr600 instead of a superhawk. Aram at Solomoto got me replacements sent immediately all the way to Toronto. Would definitely use this company again."


Rating 10/10
5/5
modified review posted

"They were really good, I did receive my shipment but there was a problem with it so I had to return it. Their customer service was amazing and I am extremely pleased with them"


Rating 4/10
2/5
modified review posted

"Order was shipped in 2 seperate parcels with 2 tracking nos. According to USPS one parcel is still is LA since 30 Sept. Did contact Solomoto & they replied it is out of their hands. USPS says I must contact the supplier. Catch 22? Have ordered many parts from other US suppliers before. Never had any problems.
***Update***14/11/2014. Aram has contacted me and is in the process of working with USPS to locate the missing package. The other package has been located and is on the way to me. The confusion seems to stem from the fact that USPS did not update the progress after the package left LA.
"

modified review Rep reply posted Nov-12-2014

aram-solomotoparts, SoloMotoParts.com rep has responded

“Several emails have been exchanged as we actively work towards a solution. A trace was initiated on the packages and we continue to pursue a successful delivery. This case is currently under investigation by USPS. We suggested that the recipient contact their post office in the destination country but no information has been shared with us. We are awaiting the results of the investigation at which time there will be more information available to aid in resolving this issue.
********UPDATE******** We've just learned that mail delivery in much of South Africa has come to a standstill due to labor disputes and threats of violence at the Johannesburg international mail center and various other facilities. >>> This explains the delay.”


Rating 10/10
5/5
modified review posted

"Great service. fast delivery"


Rating 10/10
5/5
modified review posted

"Daniel and Aram are awesome! These guys really make you feel like you're in good hands. I wish I could buy my groceries from solomoto."


Rating 10/10
5/5
modified review posted

"Customer Service rep did some research on my behalf to be sure an unusual Rear Sprocket with extra Teeth and a proper Carrier would be ordered. Everything else ordered this time around was exactly what I needed. There was a bit longer delay between time of order and time of shipping though. "


Rating 10/10
5/5
modified review posted

"Everything on time and as expected. Good experience. "


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