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Stores > SoloMotoParts.com

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  • SoloMotoParts.c SoloMotoParts.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 11233 Slater Avenue
    • Contact: cs@solomotoparts.com
    • Phone: 714 434 3730
    • Customer Support: 714 434 3730
    • Business Hours: 10am - 4pm PSTMon-Fri Closed Sat Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 8.75/10 8.75/10
    Shipping & packaging: Rating 8.75/10 8.75/10
    Customer service: Rating 8.75/10 8.75/10
    Return/Replacement policy: 0.00/10

1,877 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-27

Best parts place ever

"Very happy with the customer service from solomoto. Easy to navigate the site and competitive pricing make this my go to when ordering parts for my race bikes."


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Verified Customer
Rating 8/10
4/5
2016-06-24

Great GIVI windscreen for Burgman 650

"We were totally pleased with SoloMotoParts.com except for on thing. We could not find thie windscreen available on anyone's web site. The SoloMotoPars site said there were 3 windscreens available and none were. So we placed our order and paid. Then they called it said it would a two month delivery, which is was. This was deceptive. However, they called right away and no one else had the product. They followed up with delivery as promised and we love the windscreen. So overall, the service was great."


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Verified Customer
Rating 10/10
5/5
2016-06-24

"I needed a copy of the receipt from 2012 and they helped me out without any problem I would recommend them highly"


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Verified Customer
Rating 8/10
4/5
2016-06-17

Pleased

"I was glad to finally receive my order just took much longer than I thought 4 weeks"


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Verified Customer
Rating 2/10
1/5
2016-06-06

Slow

"The tracking number says no info available. Nothing happening. Boooooo"


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Verified Customer
Rating 10/10
5/5
2016-06-06

Way better than dealing with mfr. directly!

"And cheaper, too!

Buy from Solo, skip Rhinomoto!
"


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Verified Customer
Rating 10/10
5/5
2016-05-31

Outstanding Customer Service / New HJC Helmet

"Was interested in a new HJC Helmet that was on closeout and one day they showed 6 on hand in the XL size. After verifying the correct size that evening, I called the next morning to order with the service rep (Old school, I like talking to someone to order). The website now showed zero available. The service rep told me that this was no problem as they could reach out to another location and was able to place the order for me. I received the helmet a few days ago and it was just as he stated (new in the box) outstanding customer experience. I would defiantly order from your company again. Thank you so much "


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Verified Customer
Rating 10/10
5/5
2016-05-28

M4 GP Slip On Exhaust!

"SoloMoto did an excellent job with my order. I was getting impatient wondering why the order was taking so long to process, so I emailed and got a response from Mike Gilchrist. Mike was awesome, he responded very quickly and cordially, and he informed me that my exhaust took a little extra time because it was a made to order part. I was perfectly okay with that and thanked him for his prompt response and extra effort to make sure I was notified of it being fulfilled and shipped. Great company, excellent customer service. I am and will be a repeat customer for as long as I ride "

This review was modified by nick_freiberg on May 28 2016 09:46:24 AM

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Verified Customer
Rating 10/10
5/5
2016-05-22

First class

"Thanks for great service. Fast delivery. Zero complications. ????????"


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Verified Customer
Rating 10/10
5/5
2016-05-19

Great communication

"Impressive customer attentiveness. Thanks"


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Verified Customer
Rating 10/10
5/5
2016-05-19

Always

"Always good, accurate, and on time "


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Verified Customer
Rating 10/10
5/5
2016-05-10

"I ordered a radiator guard fro my 2014 Concours 14. It arrived on time, and all parts were present. Installation took about 25 mins. I ave no mechanical skills, and I was able to do it without much issue. It would probably be easier to remove the fairings to install it, but it is not required. I did not, and was able to get the job done."


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Verified Customer
Rating 10/10
5/5
2016-05-09

Easy shopping

"Great web site and fast shipping..... oh , and great prices"


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Verified Customer
Rating 10/10
5/5
2016-05-08

Fast delivery and they go the extra mile to make it right!

"Excellent communication and service, proactively refused and reordered an item that arrived to them damaged. On top of that they emailed me with an update the same day, got another replacement super quick, and got it to me on the day I had expected it originally. Can't say enough good things about this company.

Will definitely be ordering more from here in the future!
"


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Verified Customer
Rating 8/10
4/5
2016-05-04

Solo Moto Parts

"They were good. However, parts were sent direct from manufacturer. They were not so good, but story had a good ending afterall."


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