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Full Rating Profile
Softwaremedia Coupons
  • Rating 9.10/10 331 reviews

    9.10 / 100
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    Softwaremedia is a merchant member
    Softwaremedia participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Softwaremedia contact information

    • Address: 916 S Main St
    • Contact: customerservice@softwaremedia.com
    • Phone: 18004741045
    • Customer Support: 18004741045
    • Business Hours: 9:00 am - 7:30 pm ET
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 7.92/10 7.92/10
    Chance of future purchase: Rating 6.67/10 6.67/10
    Shipping & packaging: Rating 6.56/10 6.56/10
    Customer service: Rating 7.08/10 7.08/10
    Return/Replacement policy: Rating 7.50/10 7.50/10

All 333 Customer Reviews

Rating 10/10
5/5
modified review posted

"My order was correct, fulfilled and delivered in a very timely manner. Customer support, via chat and phone, was very efficient, professional, and helpful."




Rating 10/10
5/5
modified review posted

"Got what I ordered, happy and satisfied!"


Rating 10/10
5/5
modified review posted

"Was very pleased with service and desire to make sure as first timer I knew what to do. Had a technical question to activate software and was handled quickly and successfully. Will order again."


Rating 10/10
5/5
modified review posted

"Exactly as advertised and fast.

Still waiting for my Kaspersky back-up disc that I paid extra for to arrive USPS.
"


Rating 10/10
5/5
modified review posted

"I had a little problem with the activation key for MSDN but they were quick to rectify the issue. But man, oh MAN is Microsoft hard to deal with when you need to get subscriptions activated.

Been a customer for years and will continue to be.
"


Rating 10/10
5/5
modified review posted

"The download was fast. Everything was easy. There was a very small glitch but it was taken care of so fast and so nicely it was not even a problem. If every place had customer service like you guys the world would be a better place. The tech help on the phone was so nice and he did everything so fast and easy. I don't think I have ever had better tech support anywhere in the 22 years I have had a computer!!! Thank you and I will be buying anything I need from this company always! Great prices and great service!!"


Rating 10/10
5/5
modified review posted

"The software was delivered earlier than expected. I have not yet installed the
Win8 upgrade. Thank you for the excellent customer service.
"


Rating 10/10
5/5
modified review posted

"I've been shopping with Softwaremedia.com for some time now and I have never had any issues or problems with them. They have an incredible selection of software and other items and their prices are very good. I will continue to be a loyal customer for the foreseeable future."


Rating 2/10
1/5
modified review posted

"You won't deliver to a PO Box and I won't take anything at my house"

modified review Rep reply posted Apr-02-2014

SoftwareMedia, Softwaremedia rep has responded

“We ship out FEDEX, which requires a physical address for delivery.”


Rating 10/10
5/5
modified review posted

"THANks i really appreciate this order it came right on time thanks"


Rating 10/10
5/5
modified review posted

"I have purchased Outlook 2010 - Download twice. Both times the service was perfect. Received the download very fast. I was able to download with no errors.
When I did call customer service with questions, I was able to speak with a real person right away.

Thank you for such smooth, great service.
"


Rating 10/10
5/5
modified review posted

"I have made numerous purchases from Softwaremedia.com and I have never experienced an issue with the purchase or the software. "


Rating 10/10
5/5
modified review posted

"I have used SoftwareMedia many times over the past few years. In this business, the only way to compete is with great service and best prices. These guys win, hands-down, every time. They are one of the few companies I do not unsubscribe from -- their special offers are almost always interesting and worthwhile."


Rating 10/10
5/5
modified review posted

"I have been ordering software from SoftwareMedia.com for a couple years now and they have been great! Always quick to answer any questions I may have and they always send the software out fast."


Rating 10/10
5/5
modified review posted

"Great, quick service. Was prepared to wait a few hours for the license keys for my downloads, but they came within a few minutes. Was able to get the exact same product for 33% less than the "big-name" sellers. Very satisfied. "