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Stores > Softwaremedia

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Full Rating Profile
  • Softwaremedia

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 916 S Main St
    • Contact: customerservice@softwaremedia.com
    • Phone: 18004741045
    • Customer Support: 18004741045
    • Business Hours: 9:00 am - 7:30 pm ET
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.67/10 6.67/10
    Chance of future purchase: Rating 5.83/10 5.83/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

533 Customer Reviews

Rating 2/10
1/5
2016-01-08

"Bought a Windows 8.1 Pro Pack Upgrade from Basic. Their site said it included Windows Media Center it does not and they will not send me the right key or refund my money. I only bought the upgrade to get the Media center so now I am screwed. "

This review was modified by garcut on January 08 2016 02:44:11 PM


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Verified Customer
Rating 6/10
3/5
2015-11-05

"Purchased Open Business license that had a min. This would have been nice to know before my purchase."


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Verified Customer
Rating 10/10
5/5
2015-11-04

"Fast and easy transaction. Great experience!!!!!!!"


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Verified Customer
Rating 10/10
5/5
2015-10-29

"Great CS support by Katie. Looking forward to using this product today! TYVM :)"


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Verified Customer
Rating 10/10
5/5
2015-10-27

"Great experience - very helpful representatives in assisting with Microsoft licensing."


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Verified Customer
Rating 10/10
5/5
2015-10-23

"I have been buying from Software Media for years and they never let me down..."


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Verified Customer
Rating 10/10
5/5
2015-10-21

"Awesome Service! Awesome Prices! Awesome Customer Agents!"


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Verified Customer
Rating 8/10
4/5
2015-10-21

"Speedy The product I wanted at the price that I needed."


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Verified Customer
Rating 10/10
5/5
2015-10-15

"Very fast response, very helpful people who helped me order the right product and explained everything very well!"


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Verified Customer
Rating 10/10
5/5
2015-10-14

"Softwaremedia has always had a very broad selection of products and fair pricing. The shopping experience is straightforward. I have never experienced an issue having placed a handful of orders over the years for personal and business use."


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Verified Customer
Rating 8/10
4/5
2015-10-10

"This was a very positive shopping experience. You had the software program that I was looking for. I am not sure in what format the software program is being shipped to me, (disc or keycard?), this information is not included in the product description. If I get a disc, it would make me very happy. The market for the procurement of software has changed recently. Microsoft is making things available through subscription programs, and I am not yet comfortable with that format as I am not an early adopter of that process. I still would like to get a packaged software with hard copies of instructions and licenses. "


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Verified Customer
Rating 8/10
4/5
2015-10-09

"I have points to use within 67 days, and nothing to use them on....."


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Verified Customer
Rating 10/10
5/5
2015-10-09

"They had what I needed and were very prompt on delivery."


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Verified Customer
Rating 10/10
5/5
2015-10-07

"Great customer service experience. All questions are answered and they are knowledgeable. "


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Verified Customer
Rating 8/10
4/5
2015-09-27

"Allow for ISO download files that can be directly downloaded at time of purchase."


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