1/5

posted Mar-13-2012

"I purchased a fridge from www.softwaresupplygroup. When I purchased, I was told that the product is out of stock at the moment and will be available within 1-2 weeks. 3 weeks passed and no news so I called the company and they said they will investigate and return back to me via email. They never did....Couple days later, I sent them email asking to cancel my order and refund my money back to card if they can not provide me the product I purchased 4 weeks ago, they said, they can not full fill my order and have to cancel it. I basically lost 4 weeks of waiting for my order and the time trying to communicate with them, it sucks. "

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1/5

posted Jan-08-2012

"I ordered a motherboard from them on a Friday morning. I was sent a confirmation email that stated as there website did, that the product was in stock and would ship next business day. Finally on the following Tuesday when it still stated on the site that the order was processing I gave them a call. I talked to a representative there and they stated that it was being processed, item was in stock, and would ship that afternoon. Later that evening I was sent an email by them stating that the item was back ordered. They were already closed so I called back the next day. I talked to 3 different reps there that day and all of them had the same answer, "We are hoping to get the product back in stock in the next week or two, but we are not sure when it will be. Hopefully one or two weeks but we can't guarantee anything." I then canceled my order and will never buy from them again. There good prices aren't worth the terrible service. BUYER BEWARE! READ ALL REVIEWS BEFORE YOU TRY TO SAVE A COUPLE DOLLARS!"

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1/5

posted Apr-10-2011

"We buy over $500,000 worth of products online every year, so I've had a fair bit of experience in dealing with online vendors. This company is selling pirated key codes. Software Supply Group sent us 2 keycodes for Quickbooks (instead of sending us the retail packaging, Quickbooks doesn't have an open license program!) and when we called Intuit, they confirmed the keycodes were already owned by another company and would not activate for us.

When we tried to contact Software Supply Group to resolve the issue, they would not return our emails or phone calls. This is rather surprising, as typically when we've caught other companies selling pirated software in the past, they bend over backwards and attempt to give us whatever we want to keep our mouth shut and not report them.

We are reporting them to the BSA for software piracy and disputing the charge on our credit card.

Buyer Beware!"

This review was modified by jasonlsmith1977 on April 10 2011 02:10:46 PM

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5/5

posted Nov-09-2010

"On 11/2/10 I emailed the company requesting technical information about the Windows XP Pro SP3 Recovery CD For Dell Computers. I received a response in about 3 hours and placed my order. The CD was shipped out that same day and I received it on Saturday, 11/6. I put a new hard drive in my old Dell Inspiron 1200 over the weekend, used the CD to install the OS along with my original Product Key, and the laptop now works perfectly. Without a doubt, this was one of the most pleasant internet transactions I've ever had.

"

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3/5

posted Jan-07-2010

"I ordered 2 dell monitors form softwaresupplygroup.com and became concerned after noticing they had charged my account before sending a confirmation email. I called their 800 number and became increasingly worried when their phone was "busy" for half the day untill i was finaly answered and the rep. was very easy to work with.... i havent got my order yet but i look forward to testing their quality. I wish they had sent me an email and order tracking number but their customer service was excellent once i was finaly able to get a hold of them."

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2/5

posted Oct-14-2009

"I purchased Kaspersky Internet Security 3-User License last January 2009 and thought I had gotten a great deal. However the shipping & handling for the following paperwork and key was excessive. They mailed a Packing Slip with the key – no price shown and should have been charge a .42 cent stamp but was billed $7.00 dollars plus. I had no problem downloading my new version of Kaspersky but this past month I got an ugly warning box stating “ Attention! Your key has been blacklisted. … If you are using a pirated version of our software, please purchase the license.” I had a few not so nice thoughts. Anyway after contacting Kaspersky they explained some vendors are selling product keys for the overseas version of Kaspersky which they are not authorized to do and in the end you become the victim. So if it’s not in the box beware of the great deal! I would like to see the S&H returned along with credit plus prorate the remaining two months. I guess we’ll see how well they do when asked but I’m not real happy about how this worked out."

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5/5

posted Sep-18-2008

"Excellent service. Premium product. Unbeatable price. Couldn't ask for anything more. "

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1/5

posted Sep-03-2008

"Ordered a replacement keyboard for a laptop from this merchant. Site said it was in stock. waited a week for product which never came. contacted seller. seller replied the next day that my order was cancelled because they didnt stock this item. Wasted a week, wont do business again with this merchant again."

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5/5

posted Jul-03-2008

"Pleasure to do business..."

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5/5

posted May-20-2008

"Contacted seller to check on status they Emailed me same day with tracking information. Very helpful I would purchase from them again."

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