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7 reviews 
posted May-15-2012 “Our return policy is clearly stated on multiple parts of our website. Once an item has been opened, it is no longer in brand new condition. We do accept returns on items that have been opened, but there is a restocking fee of 35% because we will not be able to resell the item for the same price as if it was brand new. The restocking fee also covers the original shipping cost to the customer, and the processing fee for the payment that was made. Local stores do not usually have a restocking fee because they have much higher prices for items, enabling them to resell items that are no longer in brand new condition without losing money. They also do not have the shipping costs if the item is purchased in-store, and they don't have the processing fee if the item was paid for with cash. That is one of the tradeoffs when buying an item like an appliance online. Websites like ours usually have much lower prices than local stores, but we do charge restocking fees on all returns that were not due to an error on our part. And Amazon actually charges restocking fees up to 50% for returns that are no longer in new condition and were not due to an error on their part if you read their return policy. So we encourage all customers to read our terms before making a purchase.”
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posted Feb-12-2012 
![Share](javascript:share_rating({"review_body":"Competitive pricing, easy to navigate website, ordering was quick and smooth. Fulfillment was fast and hassle free, shipment prompt and item arrived as promised. 100% perfect transaction!","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/1246153#comment1246153","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"nc-stereoman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They were great to work with, the items came quickly and looks great in my kitchen","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/1108181#comment1108181","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"crash10443","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The item was delivered on time in a good condition, without any glitch. The transaction was smooth and the price very competitive.","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/1107317#comment1107317","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"guest-1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Good customer service and online chat help. Great email response time. Fast delivery for in-stock items.","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/1106879#comment1106879","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"cdesfo","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I had a great buying experience with Grey stone appliances. It was very smooth transaction with no issues at all. I would recommend them for you purchases","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/1105205#comment1105205","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"msinha4868","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"A little hesitant to use at first, but couldn\u0027t be happier with the experience. Arrived sooner than expected and both units were in perfect condition.","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/1104811#comment1104811","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"mjewel","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Excellent. I do alot of purchasing on the internet and your easy website, easy steps to purcahse and extremely quick delivery left an usually good impression. rarely do i comment or respond to online review requests but you deserve this one.","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/924222#comment924222","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"rokkman","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Everything was exactly as ordered, arrived two days early, and was in perfect condition! Very happy with the product, price, and the process, would highly recommend Greystone Appliance.","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/881161#comment881161","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"MLRZS2K","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"The Weber grill I ordered arrived fairly quickly and in good condition. When the shipping company sent me a message that my item was either lost or damaged, Customer Service quickly determined that my grill was one of several items transported, and the shipper simply had not sorted everything out properly. A couple of days later, the grill was delivered. I am pleased with my purchase.","link":"http:\/\/www.resellerratings.com\/store\/Socket_2_You\/comment\/880690#comment880690","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Socket_2_You.jpg","store_name":"Greystone Appliance (formerly: Socket2You)","username":"wwwoolf","rating":"5"}, "single");){kind=link}
"Be very careful about their strict return policy. We ordered a Broan Elite Range and Blower and found out that they do not fit into our kitchen, because the opening is too large that installing it will destroy the mainframe of the house. We have not used it for once.
According to their policy, any item that has been opened CANNOT be returned or can be returned with a reduced price. We end up with paying $300 dollars + $135 shipping back the items for something we didn't use for once.
If you buy from a chain store such as amazon, this wouldn't happen."