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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 8.00/10 406 reviews

    8.00 / 100
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    Sobelwestex is a merchant member
    Sobelwestex participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Sobelwestex contact information

    • Address: 2670 Western Ave Las Vegas, NV
    • Contact: social@sobelwestex.com
    • Phone: 888-887-6235
    • Customer Support: 888-887-6235
    • Business Hours: 8:00am - 5:00pm PST Mon-Fri Closed Saturday and Sunday
    • Fax: 702-7354957

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

All 406 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very fast delivery and the quality of the product best all expectations!
Thank you
"




Rating 10/10
5/5
modified review posted

"Quickly delivered and neatly packed pillow. Soft pillow is comfortable. "


Rating 2/10
1/5
modified review posted

"I know I love the product. I am very disappointed by the delivery. I ordered my bed stuff on the 13th and was told it would easily be to me by Christmas. I was told it should only take three days. I called after the first delivery date because I had not received it. I was told my order was never filled and they would expedite it and I would have it by the 23nd at the latest. I called on the 24th and was told it would not be here till Friday. Days after Christmas and it is a present. After getting upset with them I am getting another set sent out today and will have it by Thursday. Nice people I just fell through the holes."


Rating 10/10
5/5
modified review posted

"Great product and well worth it. Provides that softness that will put you into REM sleep and keep your there. Love the pillows and will recommend them to everybody."


Rating 4/10
2/5
modified review posted

"it's been over a week since I placed my order and when I did it didn't say anything about a back order. only when I got the confirmation. they haven't charged me shipping yet either. their web site isn't very clear. I would like to know WinZip can expect my order."


Rating 10/10
5/5
modified review posted

"The bed linens are excellent quality"


Rating 10/10
5/5
modified review posted

"best sleep I've had in years! "


Rating 10/10
5/5
modified review posted

"Ordering was easy and quick. Delivery was prompt as well. "


Rating 8/10
4/5
modified review posted

"Very satisfied with most everything. Just received my pillows today. As others have mentioned, I would like to see a receipt once the order is placed or a way to look up your order online. I did not receive a receipt in the package either. I did however receive a notification of the shipping track number a couple days after I ordered and it was delivered exactly when promised. I just had to get these pillows after staying at the Mirage. I loved these pillows! Rarely do I sleep so well when I am away from home. "


Rating 10/10
5/5
modified review posted

"The pillows are very good. The wife thinks hers is a little too soft.
"


Rating 2/10
1/5
modified review posted

"Well, I ordered some sheets, a pillow and a blanket. I got an email that said they were out of one of the items. I used the contacts in the email, but they were all returned. I also tried to call, left a message. Haven't heard anything since then about my order."

modified review Rep reply posted Jun-04-2013

sobelwestex, Sobelwestex rep has responded

“"Sherry,
I apologize for you dissatisfaction. Do you have your order number so I can take a look at your order?

Best Regards,
Chris Stockwell
Sobel Westex
702-836-2388
Chris.Stockwell@sobelwestex.com"”


Rating 10/10
5/5
modified review posted

"Items ordered delivered exactly as promised
"


Rating 10/10
5/5
modified review posted

"excellent. I had to call them to find out which pillow would work best for me, since I did not have the model name. They were super helpful. Shipping was quick. Thanks so much. I will order directly from them again."


Rating 10/10
5/5
modified review posted

"Quick delivery of a quality product that I first experienced during a stay at Vdara in Las Vegas."


Rating 10/10
5/5
modified review posted

"arrived very quickly I was very pleased.
"