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Stores > Smokes-Spirits.com

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Full Rating Profile
  • Smokes-Spirits.

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.75/10 8.75/10
    Chance of future purchase: Rating 5.00/10 5.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

4 Customer Reviews

Rating 2/10

"I ordered 11 cartons of cigarettes 1 year ago and the order never arrived. I have contacted the company repeatedly via email and telephone, and I am always given the run-around. At this point I guess I am out the $330 that I paid. There doesn't appear to be anything I can do about it. I *strongly* recommend that people avoid this reseller (thief)."

This review was modified by jay952mn on April 27 2015 11:57:26 AM

Rating 10/10

"I ordered cigarettes from them and received them in the time frame they had advised. great place if you ask me."

This review was modified by Alicia22223 on April 27 2015 08:30:04 AM

Rating 2/10

"Placed an order $175. on January 1 and order is still in the house processing 16 days later with no idea when it will arrive in the warehouse. Also paid 3 day shipping at $20 more. Do not order from this site unless you have plenty of time for delivery...a least a month."

This review was modified by peggyauntnana on January 16 2014 08:53:27 AM

Rating 2/10

"Strongly avoid ordering with them. Here is my story. I placed order for $179.65 and mailed check. Smokes-Spirits.com cashed my check at the next day. In 2 weeks I called to check status. Order was in process. I called again in 5 more days answer in the same – in progress for “first time buyer” (whatever they mean). After almost 3 weeks I requested to talk to supervisor. Supervisor said that they do not have the item. I check the site – the item is available. I request my money back. Now I’m waiting for check. It will take up to 3 weeks. I hope it will arrive or I will contact NYS attorney office. Clearly Smokes-Spirits.com playing dirty games. No wonder they do not accept credit cards. Total fraud."

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