Smartauto24.com Reviews - smartauto24.com Ratings at ResellerRatings

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smartauto24.com

Automotive

Rating 9.33/10 20 reviews

9.33/100
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All Customer Reviews (20)


Rating 10/10 5/5
modified review posted May-20-2013

" Purchased a Car DVD/Radio/GPS System for my 2002 VW Jetta. The product looks great when installed, it actually looks as if it were original with the dashboard and not an aftermarket system. Installation is easy! Just plug and play. There is no need to cut wires.
WOW! Some of the great features of the unit include GPS, IPOD connectivity, DVD player, Video inputs and outputs. Connect directly to Cd player in trunk, there is even a icon on the screen!

The service is amazing. I had a lot of doubt prior to placing my order, however, the customer service answered all of my questions within less than 24 hours. Trust me, I had lots of questions! They were all very nice and polite. They even made recommendations based on my desired system.
Thank You Allen Wong Regards Dan"

Rating 2/10 1/5
modified review posted Jan-11-2013

"Beware. Products are not always suitable. The Audi A6 GPS NAV unit from SMARTAUTO24 could not be installed by two leading installation businesses. It was evident the unit was not built to specifications. I insisted on my money back only to be given a partial refund. On top of this it cost $75 to return."

modified review This review was modified by sinkers on January 15 2013 01:29:20 AM
modified review reply posted May-12-2013

smartauto24, Smartauto24.com rep has responded

“We are very sorry for the unsatisfied shopping experience. But you never answered our question regarding to the unit WHY NOT fit, you just telling us it's not fit but no further details. We have trusted you once and sent you a FREE touchscreen panel because you said the first installer had broken it.
To resolve the issue, we have sent you a form on Jan 21, we told you that "please complete (YES/NO or specify if need) all questions, we will send extra money as soon as we received your answer", but again you did not response.
The door is still open if you want to seek a solution, provided you could send us necessary information for our investigation. Thank you!”

Rating 10/10 5/5
modified review posted Sep-18-2012

"I bought a car radio navigation system and DVB-T TV for my Kia Sportage 2011.
After 7 months the Navigation failed to work due to a
Memory Card read error.
With the new memory card and latest free software everything works perfect again.
Very good support received. "

Rating 10/10 5/5
modified review posted Aug-18-2012

"I purchased a Car DVD/Radio/GPS System for my Chrysler 300. The product looks great. When installed, it actually looks as if it were original with the dashboard and not an aftermarket system. Installation is easy! Just plug and play. There is no need to cut wires. The manufactures installed a new interface, which looks amazing and modern.
The GPS works great and has a lot of features to customize to my desire. It has great signal due to the antenna.
The DVD player is able to play Dvix format video and original DVDs. The remote control allows for pause, forwarding, rewinding, and scroll through the menu. It works as if it were an actual DVD player for your TV.
The radio has six slots for memorized stations and has FM and AM frequencies.
The Bluetooth setting is great. I am able to make and receive calls. I am also able to stream music from my phone via bluetooth.
It has an ipod connection and a usb port for any other devise you would like to connect.
The service is amazing. I had a lot of doubt prior to placing my order, however, the customer service answered all of my questions within less than 24 hours. Trust me, I had lots of questions! They were all very nice and polite. They even made recommendations based on my desired system. I shop a lot online and I have to admit. This is probably the best company I have ever purchased and item from. They have a youtube account where they demonstrate some of their products. If you comment them, they usually reply back in their videos.
Would I buy again from this company? Yes
Would I recommend this to a friend? Yes
5 Stars!"

modified review This review was modified by Leo_Cruz on August 18 2012 05:24:35 PM
Rating 10/10 5/5
modified review posted Aug-07-2012

"Those of us ordering from China for the first time are naturally skeptical and worried. All I can tell you is that with SmartAuto24 and Sam Lee I had not only an incredible experience, but he went way out of his way to get the unit to me when it had to be here. Everything that was promised was done, the unit, a GPS/DVD/Stereo for my 2009 Toyota RAV4 is excellent quality. I can't speak highly enough for these people. Thank you again, Sam for all the help and for a great product that makes my 2009 car feel brand new again!
Lou Kief
"

Rating 10/10 5/5
modified review posted Aug-03-2012

"I drive the "ultimate "car to look and to drive!!!!
The ROVER 75 with ALL options.
But I have a navigation built in without a display.
I looked around and found the one I love at Smartauto24.com.
I hesitated to order because it came from China.
At least I ordered on a Friday and I got the parcel on Monday!!!!! 3 Days!!!!
I placed the unit in my car and it fits exact!!
While it is a very technical unit with many options, I had a lot of questions.
Each question was answered within a couple of hours and now I am rhe proudest owner of a special car and a faboulus radio/navigation system.
Buying is one but the service of Smartauto is GREAT!!!"

Rating 10/10 5/5
modified review posted Jun-30-2012

"Where can I start? Well, first of all, Smartauto24 understood how urgently I needed my order to be shipped and they changed the shipping method to DHL express so it will be delivered to my doorstep within 5 working days at most. This just shows you how amazing their support is. The product is excellent. GPS signal works like perfectly in Saudi Arabia and I tested in Bahrain as well. Simply amazing. I hook my phone or iPod to the Bluetooth and I play my music without any need of any cabels. DVD is great and can play any copied or homemade DVDs as well. Fits perfectly in my GMC Acadia and the blue lights gave me car a great touch at night. I highly recommend smartauto24 for all those who want a TOP QUALITY PRODUCT for a REALLY GREAT PRICE."

Rating 10/10 5/5
modified review posted Oct-16-2011

"I received My head unit after 3 days only, the HU is very well designed and fit perfectly in my GMC Acadia 2008 SLT2 with Bose System"

Rating 10/10 5/5
modified review posted Aug-24-2011

"Got my head unit for a mazda 3 2011 a week ago. I loooove my gps :-) took 10 mins to install and it's so easy to use. Great costumer service and fast shipping as well!"

Rating 10/10 5/5
modified review posted Aug-03-2011

"Soy de Barcelona, he comprado un reproductor OEM, para mi ROVER 75, aparte unos problemas de incompatibilidad por que mi coche es del 1999, solucionado con un adaptador ISO y la perdida de la posibilidad de usar los mandos del volante, cosa que no sucede con los modelos fabricados después del 2002, y que visto la calidad del producto vale la pena sacrificar esta función, todo funciona perfectamente un servicio postventa que realmente me ha dejado muy satisfecho y que no creía que encontraría en una empresa que vende artículos en la red.
Autosmart/24, busco de todas las maneras posibles de ayudarme y desde luego me pueda contar entre sus clientes satisfechos por la profesionalidad y seriedad con la que afronto los problemas surgidos
Horacio De Lorenzo
"

Rating 10/10 5/5
modified review posted Jul-27-2011

"Item as Described
Unit works very well and Smartauto24 was very helpful with installation"

Rating 10/10 5/5
modified review posted May-04-2011

"I recently purchased a Navi Head Unit for my Volkswagon Touareg. WOW! The new system from Smartauto is a custom fit that replaces the original head unit without the need for an installation kit. Some of the great features of the unit include GPS, IPOD connectivity, DVD player, Video inputs and outputs (I've connected a headrest monitor for my son ), digital HDTV (to watch local channels), a built in radar detector (helps to prevent costly speeding tickets)and great customer service! I really appreciate the customer service that I have received from Smartauto. My experiences with Smartauto have been very positive!!! Jeff (Utica, N.Y.) "

Rating 10/10 5/5
modified review posted Apr-30-2011

"I ordered a head unit for my 2007 GMC Seirra with Backup cam. The original unit was out of stock but they quickly had a replacement. They were very courtious and helpful to satisfy me as a customer with fast response to all my questions.
The unit arrived about 2 days of being shipped. I am very satisfied and highly recommend purchasing from them.
My local Best buy is installing the unit for $100.00."

Rating 10/10 5/5
modified review posted Jan-07-2011

"I ordered a system for my Audi A3. Great customer service. Delivered in three days to Vancouver. Great help from Tomi Wong by email to get in running. Very nice product!

George"

Rating 10/10 5/5
modified review posted Dec-31-2010

"I ordered the Head Unit for my Saturn OutLook.when I installed it I ran into a problem that the left and right front speakers including the Sub don't have sound tha cuase my BT and Navigation also got no sound.Greatful the services Team of SmartAuto24 did their best job to help me to solved the problem,they answered my Email very quickly and now my Head Unit up on running,I am so happy and thank you very much."

 
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