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Stores > Sixth Avenue Electronics / 6th Ave
  • Sixth Avenue El

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    • ADDRESS
      07081
    •  
    • BUSINESS HOURS
      8am - 9pm Mon - Fri 9am - 9pm Sat 9am - 7pm Sun
      GENERAL PHONE
      877-684-2831
      FAX
      973-467-2286
    • SUPPORT EMAIL
      customerservice@6ave.com
      SUPPORT PHONE
      877-684-2831

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: Rating 4.00/10 4.00/10
    Shipping & packaging: Rating 5.00/10 5.00/10
    Customer service: Rating 4.00/10 4.00/10
    Return/Replacement policy: Rating 3.33/10 3.33/10
Voice your opinion! Review Sixth Avenue Electronics / 6th Ave by clicking a star below.
Rating 2/10
1/5
2017-07-28

FRAUD. No Shipping after 3 weeks. Fake tracking. No customer service.

"They run daily deal on ebay and I bought a macbook from these guys on Jun 5th. They updated tracking on Jun 7th. The tracking shows 1lb but they never ship it out after 3 weeks. When they claim "Packages ship within 24 hours from valid payment received." on the page, they mean they give you a tracking number. It doesn't mean it's going to be picked up by Fedex.
Customer service always take 2-3 days to reply and with the most useless information. Most of the items they sell is either grey market or used item. There is no manufacturer warranty, so they claim they will give you one year 6 Ave warranty that I am sure is bogus.

These people are just fraud. I am glad Amazon runs these shady NY/NJ electronic stores out of business.

I am going to file a credit card dispute. It's against FTC rule to not ship within 30 days without buyer's permission.
"



Rating 10/10
5/5
2017-07-20

Sony fe24-70mm 2.8 Lens, $2K

"I purchased a sony mirrorless compatible lens with some hesitation from 6th Ave after reading the reviews on this website. However, I'm happy to report my lens, which cost me over $2K, was delivered just as promised and was exactly as it was described on 6th aves website. I found the lens on ebay and read through 6th aves reviewes there, which were 99% positive. I'm unsure why this website tells a completely different story. Regardless, I wanted to let others know that I had a very positive experience. I even called customer service to confirm my order and they answered and said it was on its way. "


Rating 2/10
1/5
2017-07-05

Stay AWAY from these scammers!

"These people advertise one thing and send you another. Don't waste your time and money with these people. The internet is full of good, honest vendors It's only a matter of time before they run out of people to scam. "


Rating 2/10
1/5
2017-06-30

Always take forever to receive their response. Of course the item I bought (2-day extra shipping fee) came very late.

"I should have searched and got warning for this seller before making the buying decision.
I ordered a macbook from 6Ave through Newegg on June 20th and paid almost $40 for 2-day shipping since I need it for my trip. There was no sign of processing until June 22nd. Item arrived very lately on June 26th. In the meantime, I had to buy another laptop for my trip with big disappointment from 6Ave.
On 26th I contacted 6Ave that I wanted to return with a prepaid shipping and a full refund. They did not reply until 28th. I replied instantly (morning June 28th) but they did not response at the end of June 29th. I could be considered as 2 days of working the did not reply. So I file a claim to Newegg. June 30th they replied with a short message saying that all orders takes 24 hours to process. Thank you, and they should have shipped by June 21st.

It was their fault and they should provide pre-paid shipping label and process full-refund.
I invested time and money to get bad services in return.
This seller has been dealing with the issue unprofessionally.
"


Rating 2/10
1/5
2017-06-26

Stealing your money and will be rude to you while doing it!

"I ordered a couple Manfrotto tripods from Sixth Avenue Electronics. They conveniently left out the legs and the bags that were supposed to come with them. Now after over a month with phone calls and withstanding many runarounds and time wasted. I have two tripod heads that are sitting on a shelf. Talked to Sixth Avenue Electronics customer service rep who said that it was not their fault but their supplier. She was indifferent on the matter and simply did not care that her company stole from me. If I can influence anyone at all to not shop with these thieves this short paragraph is well worth it.

"


Rating 2/10
1/5
2017-06-07

Avoid at all cost. Not a legitimate business.

"I bought a camera via Newegg which came from 6th Ave Cameras. When the camera came, it was missing several essential accessories. The company is very difficult to contact. They use a message app embedded in a webpage to communicate. They did not respond to my messages about missing items. Very poor to non existent customer service. Bait and switch merchants. "


Rating 10/10
5/5
2017-05-18

Fast shipping and great product

"My Nikon camera came very fast. I contacted support to ask when my camera would arrive and they were spot on. Simple and fast, how any purchase should be."


Rating 2/10
1/5
2017-04-27

Zero Stars would be too kind

"I purchased an item when it became available. They canceled my order without explanation. Listen to the reviews. I wish I had, despite the promise of a good deal. This is a shady company. "


Rating 2/10
1/5
2017-01-27

Grey Market Scamming at a higher price than most others...

"***WATCH OUT*** This is a SCAM**** When you go to purchase this USED lens, as a U.S. Version (meaning, the lens came to America through official Tamron USA means - aka NOT through Grey Market means), you will actually receive a Grey Market Lens. I purchased this lens, thinking it was a great deal for a "like new" used U.S. Version lens, but it was grey market. Total scam, so disappointing.

Also, the customer support knows they are doing this and they TRY to charge you a restocking fee when you return it. DON"T LET THEM!! I purchased through amazon and KNEW they would protect me and they eventually agreed to not charge any fees to return it.
"


Rating 2/10
1/5
2016-02-20

Don't Do It! Not worth the stress

"Ill try to make my long story short for you. I purchased a camera, $266. Under warranty it broke, I sent it in, They tried to charge me $60 for repair or not give my camera back. I didn't pay that because I had a one year warranty guarantee. After much agony on the phone they decided to mail "my" camera back, which ended up having a different serial number and was broken. I still don't have my camera, they stole it in my opinion. Very rude on the phone, not a professional business. Now I have police involved for stolen property. "


Rating 2/10
1/5
2015-11-09

"NEVER SHOP WITH THEM AGAIN... ONE & DONE

BEFORE I BEGIN.. BE WARY OF ANY CUSTOMER SERVICE LINE THATS ONLY AVAILABLE DURING THE HOURS OF 10AM TO 3PM (5 HRS) WEEKDAYS ONLY. ALSO IF YOU ARE BEING TRANSFERRED TO A "MANAGER" AND IT LAST LONGER THAN 10MIN GET READY FOR A DOOZY OF AN EXPLANATION

I PURCHASED THIS ITEM ON A MONDAY 7:30AM. BEFORE I MADE THE ORDER, IT STATED THAT THE ITEM HAD MORE THAN 10 AVAILABLE AND THE LOCATION IS THE U.S.A. GRANTED IT GAVE A SHIPPING DATE AS LITTLE AS 3 DAYS TO APPROX 14 DAYS TO RECEIVE. WHEN I WAS ABOUT MAKE THE PURCHASE, I MADE SURE TO LOCATE WHERE THE STORE IS. ONCE I FOUND OUT THAT IT IS IN THE EAST COAST, I FIGURED MOST LIKELY EVEN IN GROUND SHIPPING IT WON'T TAKE BUT A FEW DAYS. SO THE 3 DAY WINDOW WAS A TIME I FELT I WOULD GET IT (BOY WAS I WRONG).

WHEN THE NEXT DAY PAST, I LOOKED IN MY EBAY ACCOUNT AND SAW NO ACTION HAS BEEN MADE. 24 HRS HAS PAST AND STILL NO UPDATE! I CONTACTED CUSTOMER SERVICE AND THIS GUY TELLS ME THAT THE PRODUCT IS UNAVAILABLE IN STOCK AND THEY ARE WAITING FOR MORE PRODUCT LATER IN THE WEEK. I EXPLAIN TO HIM THAT AS WE SPOKE, IT IS SHOWING THAT THE ITEM IS AVAILABLE ON EBAY. THERE IS NOTHING STATING THAT THE ITEM IS BACKORDERED. I HUNG UP AND BEGAN TO WRITE THEM A LATER VIA EBAY. NOT TWO HOURS LATER, I RECEIVED A NOTICE THAT A LABEL WAS MADE AND ITEM WAS SHIPPED OUT.

UPDATE.. ITS BEEN TWO DAYS AND ITS STILL SHOWING ON UPS THAT NO ITEM HAS YET BEEN DROPPED OFF TO THEM TO BE SHIPPED. I CALLED THE COMPANY AGAIN, WAS TRANSFERRED TO THERE "MANAGER" WHICH TOOK ABOUT 10MIN ON HOLD. HER RESPONSE WAS CLASSIC.. APPARENTLY, THE CAMERA IS IN STOCK.. HOWEVER, THE PRODUCT THEY GOT IS IN JAPANESE LANGUAGE. HOW A COMPANY OF THAT SIZE CAN MESS UP AN ORDER AND GET JAPANESE LANGUAGE IS BEYOND ME. NEVERTHELESS, WHY NOT LET THE CUSTOMER KNOW THAT SOMETHING WAS SCREWED UP. WHICH HER RESPONSE WAS, "WELL YOU THAT BEFORE YOU MADE THE ORDER, YOU HAD A 3 DAY TO 14 DAY WINDOW" WHICH I RESPONDED BACK, WELL MA'AM WHILE YOU ARE CORRECT, LETS SAY FOR HUMOR SAKE IF THE ITEM "WASN'T" JAPANESE LANGUAGE WHEN WILL MY SHIPMENT BE SENT OUT, SHE SAID IMMEDIATELY.. SO IF THE COMPANY MESSES UP, WE AS A CONSUMER SUFFERS.... AFTER THAT I HUNG UP.

I'VE ORDERED FROM PLACES IN CALIFORNIA USING GROUND, IT DIDN'T TAKE MORE THAN 3 DAYS. WHY A COMPANY THAT KEEPS STATING THEY HAVE WAREHOUSE ALL OVER THE COUNTRY, WILL SHIP AN ITEM AND IT WILL TAKE PROBABLY 2 WEEKS IS BEYOND ME.

FYI: APPARENTLY IF A COMPANY PRINTS A LABEL OUT, DOESN'T NECESSARY MEAN THEY HAVE TO SHIP IT OUT. THAT WAS TOLD UPON ME OVER THE PHONE.

UPDATE A WEEK LATER... ITEM STILL HAS NOT BEEN SHIPPED OUT. CUSTOMER SERVICE TOLD ME THEY DO NOT KNOW WHEN ITEM WILL BE INSTOCK.

MY FIRST AND LAST TIME I WILL EVER USE THIS COMPANY.. UTTER NONSENSE
"


Rating 2/10
1/5
2015-07-12

"I purchased a camera with accessories from the 6th Avenue Express eBay store. I thought it was unusual that there were certain product elements missing like a plastic film on the glass LCD screen and a sealed label over the lip of the camera box. On testing the camera it proved defective. While they "stated" they would refund the camera, they have stalled for two weeks about getting the shipping label to me for the refund. eBay only keeps documentation now so you have to skip them and go directly to Paypal and your credit card company for best results. I also filed a detailed account with http://www.bbb.org/new-jersey. I am currently pursuing a refund in order that I obtain a reliable camera instead of "grey merchandise.""


Rating 8/10
4/5
2015-03-25

"I received Panasonic Lumix DMC-FZ1000 Digital Camera + 2 Batteries, 32GB & More as ordered. My only problem was it took them a few days to ship the order, otherwise I'm happy."


Rating 2/10
1/5
2014-11-07

"I order a Sony RX100-MII package from 6ave and promptly received the items. However, after using it for a few weeks, the camera started to make strange noises. I asked 6ave customer service if I can return them and get a full refund. They said of course and even sent me a shipping label. After the returned, it has already been 100 days and I have yet to receive my refund. Efforts to contact their customer service only got a run around. Now, they said the camera is being sent out for repair and will be returned back to me asap. Serious? It takes over 100 days to fix the camera? I was told I would get a refund. So now, I have no camera and no refund. This is by far the worst experience I have had with Amazon."


Rating 2/10
1/5
2014-09-20

"If you're looking for a retailer who bends over backwards to make the customers experience a positive one don't expect any flexibility from 6ave. They sold me (on Ebay) an SDHC memory card (16 gb)....my only mistake was trusting that the card was good (the label said Toshiba 16 gb), and that 6ave was a respectable operation. So I stored it away until I needed it. Well I needed 14 months later only to find the SDHC card was not 16, but 4 gb. I am guilty of exceeding their 30 day return policy. If that were the only issue I'd accept the the fact that I screwed up, licking my wounds. But when false advertising enters the picture and over charging, this becomes a whole new matter. Well they got their money and made no effort to rectify the matter. Only letting me know that I was screwed."


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