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"The product is definitely higher in quality. I bought my first simplysleeper air bed and it tops all the ones i owned in the past. - customer testimonial (Sarah - New Mexico). "
"SimplyGlobo Inc. advertises that their SimplySleeper SS-49T Raised Twin Air bed is covered with a 1 year warranty on Amazon. My air bed was just under 90 days old, and it started leaking from a seam. I contacted Amazon about the problem. SimplyGlobo Inc. wanted to charge a $25.00 shipping fee for sending a replacement air bed because the purchase date was over 30 days old. The fact is: I only paid $4.99 for shipping and handling per the original invoice. I checked with carriers, and this company is charging an excessive amount for shipping. Nowhere does this company disclose they charge this shipping fee on Amazon. The company is not standing behind their 1 year warranty. As I think a replacement air bed would leak too, I have requested for a full refund. Note: Amazon blocks buyers from posting a review about the product if the purchase date exceeds 90 days. Therefore, one cannot trust the reviews about this product on Amazon. How many customers have had problems with this air bed leaking air after 90 days and up to a year? My guess: Plenty. "
"Ordering was easy, the product arrived sooner than expected, and the product itself meets my expectations. However, I received no confirmation of my order, no notification that it was shipped, and my email inquiry about the same went unanswered. "
"I couldn't be more satisfied with our overall experience with SimplyGlobo Inc. I ordered two twin air mattresses. They were delivered on time.The construction of it appears to be better than most. I air one up yesterday and took a nice nap on it. I weight 250 lbs, It was very comfortable. As of today, it doesn't seem to have lost any air. Looking for a fitted that will stay on.Dan"
"The air mattress itself seems top notch. I called in to ensure it was shipped right away as I have a guest coming to visit. The customer service was also exemplary!Thank you SimplyGlobo! "
"The company shipped the next day and I received the air mattress in 4 days! Frankly I only have the air mattress 4 days but it certainly seems better than the SMARTAIRMatress I had for 6 weeks prior. It was only warrantied for 30 days so the 1 year warranty from SimplyGlobo Inc is very attractive to me. It does seem a bit small for a queen size mattress however after testing it I fell asleep for a few hours. Hopefully that's a good sign for things to come."
"I am very dissatisfied with SimplyGlobo. I ordered an air mattress a week ago on the SimplyGlobo website, and each time I check my order it says "Processing." An email that I sent yesterday has gone unanswered and the phone number that they have on their website is apparently not useful for resolving issues of my sort. The kind lady who talked with me on the phone was the one who directed me to email the company. I am hoping that someone from Simply Globo will contact me soon so that I can figure out my next steps. I am disenchanted at this point, but the product looks like exactly what I want. UPDATE: When I emailed the company, it only took a day for the mattress to ship. The customer service was outstanding, and the product is everything I expected. I am extremely satisfied with the resolution to my issue. I just won't be ordering from the company website again."
"I have ordered twice from simplyglobo, and twice there web site said they had an item in stock, and twice they have canceled my orders and refunded my money with no explanation or apology, or offer to get me my items at a later date. There will not be a third try."
"SimplyGlobo Inc. is a wonderful company to do business with. I'm a third time repeat customer and I can honestly say, "You won't be disappointed". From sales to service and support you'll find a huge selection of great product offering reliable, dependable worry free service with a no hassle return policy. Thank you SimplyGloBo, Inc. by far, your products are the best.E. Plummer"
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