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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
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    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.97/10 8.97/10
    Chance of future purchase: Rating 7.15/10 7.15/10
    Shipping & packaging: Rating 7.14/10 7.14/10
    Customer service: Rating 7.08/10 7.08/10
    Return/Replacement policy: Rating 6.04/10 6.04/10

225 Customer Reviews

Rating 8/10
4/5
modified review posted

"Not the fastest delivery in the world, but excellent customer service! The lovely reps were always immediately at hand and responded to any questions I had with lots of patience and grace. Thanks!"


Rating 10/10
5/5
modified review posted

"I ordered 2 items last Thursday and it was both delivered yesterday. Everything is working fine. I am so much happy with the service.
"


Rating 10/10
5/5
modified review posted

"I will give them 5 stars for an A+ experience. Everything was great. I will say yes for another business with them."


Rating 2/10
1/5
modified review posted

"My Mum bought a Nokia lumia from them.
I urge people to stay away from this site, they trade from hongkong and when your item does not arrive then they will do nothing. They are a scam, hence the low price shown for their electronic. I rang them so many times and they simply do not do anything, they tell you to email them but no action. i had called them over 15 times they have the same response. if you do decide to buy then only use your credit card and payments made on debit cards.
"

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modified review Rep reply posted Dec-15-2014

Simply_Electronics, SimplyElectronics rep has responded

“Dear Customer,

I am very sorry for the inconvenience caused.

An agent shall be in contact with you to request for your details so that we could complete the refund. I can assure you that your refund will be completed once we received the information from you.

Many thanks for your understanding.”


Rating 10/10
5/5
modified review posted

"They had exactly what I was looking for and the price also amazed me. I was skeptical to buy it at first because the super low price but I am happy that I stand my decision. Received my order 2 days late but it worth the wait.

"

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Rating 10/10
5/5
modified review posted

"Thoroughly impressed with the way they handled the business and their customers. The delivery update and the tracking number was really helpful."

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Rating 10/10
5/5
modified review posted

"Simply electronics was able to provide me with the best price and my order was delivered quickly. Good job!
"

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Rating 10/10
5/5
modified review posted

"I have bought a fantastic Blackberry Z30 from this store and it's brill Janet and staff kept me informed about delivery and it was a good price too. I'm happy with everything, thanks Simply to all."

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Rating 10/10
5/5
modified review posted

"I am very pleased with my dealings with SimplyElectronics - very good prices, clear communications and tracking information available. I saved at least £100 on my tablet and it was a brand new, UK edition. I would be happy to order from them again."


Rating 10/10
5/5
modified review posted

"It was delivered with a dented box. Good thing, the item was bubble wrapped and it works in good condition."

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Rating 2/10
1/5
modified review posted

"Horrible service,
I paid for a Phone on 12 November and after few days I was able to see on my Account (on their website) that the order would not be sent. I cancelled it and on 22nd November the status changed to refund completed. I have to add that since 12 November I have never had any emails from SE and all the information comes from their website. I have asked them everyday where is my refund (as it has not been made to my Account) but no one has bothered to respond to my enquiries. So, in short - no item, no refund, no communication. The worst company I have ever dealt with. Please, AVOID IT!
"

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modified review Rep reply posted Dec-08-2014

Simply_Electronics, SimplyElectronics rep has responded

“Dear Katarzyna,

I am very sorry for the inconvenience caused.

I would like to confirm that your refund has been initiated from our side and upon completion, an email has been forwarded to you. Funds should have reflected back to your card by now however, time frame also depends on your bank.

Many thanks for your understanding.”


Rating 8/10
4/5
modified review posted

"Shipping is fast and prices are low. Nikon D5300 Digital SLR Camera (Black) with 18-140mm VR Lens Kit arrived safely and is really working nicely. Only bad thing is, seems to me that they dont like you to know store location, its in HK. I thought its in UK. I had to pay VAT, 20% here, so not so cheap anymore."

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Rating 10/10
5/5
modified review posted

"Was informed that the item was OOS but I chose to wait for it since they are the only store who is offering the item at a very low price. After 5 days, I received an email that the item is out for delivery and now received it. - Francis
"

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Rating 10/10
5/5
modified review posted

"had to cancel an order because it was wrong. Received my refund after 2 days and placed another order for the correct one. Received my the parcel after 4 days."

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Rating 10/10
5/5
modified review posted

"Whole process worked smoothly, good response from customer service, good communication about shipping process, product arrived in good condition. Considering where the product probably shipped from, the delivery time was better than expected. This is my second purchase from SimpleElectronics, both went smoothly - I would certainly use again."

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SimplyElectronics is a merchant member
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