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Stores > SimpleTire.com

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  • SimpleTire.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 31 Oak Ave. Suite 350
    • Contact: info@simpletire.com
    • Phone: 888-410-0604
    • Customer Support: 888-410-0604
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.81/10 7.81/10
    Chance of future purchase: Rating 5.31/10 5.31/10
    Shipping & packaging: Rating 5.31/10 5.31/10
    Customer service: Rating 4.64/10 4.64/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

293 Customer Reviews

Rating 2/10
1/5
2016-09-27

Customer Service is not a priority.

"I ordered a set of tires, and recieved the wrong ones. When I called to inform them of their mistake, I was on hold for half an hour. When someone picked up they didn't believe me. I had to send them pictures of their mistake before they would take resposibility. I was told to send back the wrong tires, and they would send me the right ones. They didn't tell me I would have to wait until they recieved the first set before they would send me the new ones. So, I have been waiting two weeks for my tires because of their mistake and unwillingness to make things right. I will never buy from them again, and I recommend you don't either."

This review was modified by Jhlanderson on September 27 2016 01:25:31 PM


Rating 8/10
4/5
2016-09-14

Simply a risk

"UPDATE: got a refund! Thank you.

needed 4 low profile nice tires for my car. Someone recommended their site. I was happy to purchase 4 brand new Hankook tires, to be sent to my local Tire Kingdom to get installed. When I went to go get my tires installed, as they were putting air in them, they noticed one had a bubble the size of a golf ball on the side. They said it was extremely unsafe and didn't let me drive off with the tire installed.. I immediately filled out a return form online to ship my tire back. Someone called me that day to verify. I told them the tire had a bubble in it and I needed an exchange. He agreed and sent me a shipping label. Took the tire to fedex myself and everything..... WEEKS LATER... I get an email after calling and emailing them about the status of my return. Apparently the tires bubble was caused by impact. So there will be no refund. Also, because the tire was mounted AND driven with AKA im trying to return a USED TIRE.... what in the world...That tire was put on my rim to fill with air. It never even made it to my car. They literally didn't let me drive off with the faulty tire. It came defective... and now I'm stuck with 3 brand new tires and one extremely old one. SIMPLE TIRE refused to exchange or give me my money back for an unsafe tire because it was 'used'.... THANKS SIMPLE TIRE. Never again will I buy or recommend this company.
"

This review was modified by Nancygonzo on September 16 2016 06:29:38 AM

Rating 2/10
1/5
2016-09-13

Sent wrong tires, wouldn't take responsibility

"Facts...
Bought run-flat tires
They sent the non-run-flat versions to my tire shop
Tire shop mounted and balanced tires
I drove off and noticed they were not run-flats next day
They would not take the tires back since they were already mounted and balanced
They offered $60 in comp for sending the wrong tires.
I complained and asked for $225 (half cost of emergency spare tire kit) to keep me safe. If I had not mounted and balanced tires, they would have had to pay for shipping of wrong tires back to their warehouse and correct tires to my tire shop, which would have been MORE than $250. Its a good thing for them that my tire shop mounted and balanced those tires before we relized their mistake!
In the end, Simpletire offered $100, which they still have not given me yet

"

This review was modified by JohnQConsumer on September 13 2016 08:47:28 AM

Rating 10/10
5/5
2016-09-08

Simply perfect

"I ordered a replacement tire for one that got cut, they processed my order and shipped it out the same day. I received it the next day. Better prices than I could get locally, and the staff is very knowledgeable and friendly. I will do business with them again in the future. "


Rating 10/10
5/5
2016-08-24

Fast Delivery

"I order two new tires and because I read the reviews I really thought that I was going to get ripped off. I paid with debit card, I got an email saying that I had to verified who I was.I hesitate and then sent sent the proof. To my surprise I received the tires within 24 hours. I am happy and glad I took a chance. I will be a customer for life. Gracias !"

This review was modified by Evilin1969 on August 24 2016 06:44:02 PM

Rating 10/10
5/5
2016-07-29

One tire, delivered new, fast and cheap!

"Someone knifed one of the tires on my 1-year old car, so I needed one original equipment tire to replace it (so they all matched). Stealership where I bought the car quoted me $244, and tire store quoted me about $200 to replace it. Frustrated by those prices, I started googling, and found the exact same tire at Simpletire.com for $115 plus $17 shipping before 5% off coupon code. I was somewhat nervous after seeing the reviews here, but the savings were so great that I decided to try it, and paid with a credit card so I would have nothing to lose. I drove on the donut for only 4 days, and the tire arrived at a Simpletire.com approved tire store (who also sells that tire by special order, for a lot more money), who was willing to install the tire from Simpletire.com for $19 with tax. So for about $145 I got a brand new exact match name brand tire installed. Simpletire.com saved me about $100 off what the stealership wanted to charge, and $55 off the local tire store price. I am very happy with Simpletire.com, and I will be checking the prices at Simpletire.com when I need to buy 4 new tires for the car."


Rating 2/10
1/5
2016-06-12

They'll take your money and hold it hostage even when the order is cancelled.

"Ordered 2 Tires on May 29th. On the 30th I was told my card could not be processed due to non-matching billing and shipping addresses and the order would not be processed without a copy of my govt. ID being emailed to them. Emailed to cancel me order on the 30th as I did not want to email my id, I could get tires locally. Received confirmation of order cancel. On the 31st received confirmation the tires had been shipped. Contacted simple tire and told them they were not to have been shipped and that they needed to be intercepted and returned as the order had been cancelled. Received confirmation the shipment would be intercepted before delivery. On June 2nd Fedex tried to deliver the tires, I refused them indicating the order had been cancelled. Called simple tire but was on hold for over 15 minutes with no assistance. E-mailed simple tire and they indicated they would issue a refund when the tires arrived. I thought this was BS as I never received them or authorized the completion of the order but decided I could wait a few more days. On June 7th they received the tires at their PA HQ, gave them until Friday the 10th to issue a refund with no result. On the 10th called and spoke to the their customer no-service. They indicated the tires had to be returned to the location they were drop shipped from before a refund could be issued, was also told they could not give me a refund of money they didn't yet have and that I had to wait until they got a credit from the company they drop shipped from. Giving them the benefit of the doubt no longer as I doubt they will issue a refund in a timely manner or without trying to squeeze me for some fee. Filing a charge-back with Visa.
In short this is an online company with nonexistent customer service that seems to do whatever it wants regardless of what it says it will do or what the customer requests. If this is how they handle orders I can only shutter at how they might handle a warranty claim. Buyer beware, their prices might be good, but pray everything goes without hitch for if there is an issue you might be in for hell dealing with them as I have been.
"

This review was modified by Jacks2atlanta on June 15 2016 07:50:30 AM

Rating 10/10
5/5
2016-04-27

Was iffy at first but glad I bought.

"I read countless reviews online about simpletire.com and was a little nervous to purchase from them at first but I can't see what all the fuss is about. I purchased a set of 4 Yokohama at/s from them on Sunday night 4/24/16 and received them on Wednesday morning 4/27/16.
The tires were all in perfect shape and delivered way faster than expected. Not only that I also got a prepaid visa rebate card. I'll definitely order more tires from them and recommend to anybody.
"

This review was modified by Shanegpoe on April 27 2016 12:27:10 PM

Rating 10/10
5/5
2016-03-14

Seamless transaction

"I was a little hesitant to order from simpletire.com considering some of the reviews, but I decided the price was worth it even if the order was cancelled. Simpletire promptly shipped my order to my chosen installer. The order was correct, and the installer's rate was actually less than what simpletire.com had listed.

I will do business with simpletire.com again in the future.

I question the people who write negative reviews because they do not like the tire they purchased. Is it the retailer's fault that you chose a bad tire for your vehicle?
"

This review was modified by SnowBoundandDown on March 14 2016 10:15:39 AM

Rating 2/10
1/5
2016-02-17

Buyer Beware

"I purchased 4 New Falken tires expecting longevity. Driving across country with these tires was a bad idea. 3 out of 4 started to wear unevenly which created a loud drowning noise. I didn't received any help from Simple tire. Never again they are crooks!"

This review was modified by 3543red on February 17 2016 05:58:25 PM

Rating 10/10
5/5
2015-11-27

"I always approach a newly located web company cautiously, especially for what I consider a major purchase, a set of 4 tires. I found the Simple Tires web site easy to navigate and information was presented logically and clearly. This made selecting and purchasing very easy,
The tire prices are outstanding and the product line contained brands not normally available on the other big tire web stores. I was very pleased by the speed of Simple Tires response to my purchase. My new tires were on a truck the same day I purchased them. When the shipper
had difficulties locating my tires. I called Simple Tire and within moments I was talking to a real caring person. Simple Tire's representative, Tyler, was amazing, he took charge, contacted the
shipper and had me squared away in a flash.
My initial engagement with Simple Tire ends with a very good set of new tires at an excellent price and outstanding customer service - you can’t ask for more. I will be singing Simple Tire's praises to my friends and colleagues.

Thank you

"

This review was modified by markdeeds on November 27 2015 09:32:49 AM

Rating 2/10
1/5
2015-11-22

"ordered 2 tires and paid for them. Then get a email witch basically said oops. Were sorry we had bad information and we don't have those tires at that price. Bait and switch?"

This review was modified by lee972 on November 22 2015 12:13:22 AM

Rating 10/10
5/5
2015-11-05

"Had some trepidation about ordering from having seen the mixed reviews, but am VERY HAPPY with their service and the pricing was $100 less per tire (bought 5) and the shipping was QUICK. Highly recommend! "


Rating 2/10
1/5
2015-11-03

"Simple Tire is refused to sell me a set of tires i bought from their web sight, they canceled the order a told me a lie, then changed the price on the website. ZERO INTEGRITY."


Rating 10/10
5/5
2015-08-03

"I was on vacation and needed to replace my fifth wheel trailer tires, I had a blowout on the way to vacation. I called Simple Tire on suggestion of my cousin. The operator was very helpful. He set me up with the tires and found a local business to install them. The tires arrived earlier than expected. I was extremely pleased with Simple Tire and the whole process. "


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