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Store Rating and Reviews Silicon Valley Compucycle / SVC

Homepage: http://www.svc.com Shop Now at Silicon Valley Compucycle / SVC
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and can respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.90 / 10
Six-Month Reviews: 50
Lifetime Reviews: 2014

   


Lifetime Rating: 8.92 / 10
All Stores Avg.: 8.15
8.52 Pricing of Products and Services
9.50 Likelihood of Future Purchases
9.74 Shipping and Packaging
9.61 Customer Service
10.00 Return or Replacement
Show Reviews Read all 2,014 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
1498 Seareel Lane  
San Jose, CA 95131
customer support email:
shipping@svc.com
phone:
(866) 989-2970
customer support:
business hours (est):
10:00am - 6:00pm Mon-Fri  
Closed Sat  
Closed Sun

FAX: (408) 432-1249


Trust and Ethics Policy
 Silicon Valley Compucycle / SVC Customer Reviews
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Reviews 1 - 15 of 2026
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Featured Customer Review
Very Satisfied
Reviewer: gear_junkie
Click Here to See the Profile for gear_junkie

6/5/09 12:48 PM
I have placed between 20 and 30 orders with SVC.com over the past few years. I have always received EXCELLENT service from them. I used to live in San Jose and appreciated the fact that I could pick up items at their will-call. I am now out of the area and have to have items shipped to me. They have always shipped the same day, and packaged the items very well (much better than that egg sto... Read More


Very Satisfied
Reviewer: Rikbo
Click Here to See the Profile for Rikbo

10/30/09 11:35 AM
First time order and I'm really impressed! Quick, no nonsense ordering and prompt shipping. Will use SVC again. As for UPS shipping there's much to be desired.But this is a review for SVC who gets a big thumbs up!!!

Very Satisfied
Reviewer: codewarrior
Click Here to See the Profile for codewarrior

10/28/09 9:36 AM
Ordered a CoGage Tru Spirit CPU Cooler. They had them in stock and price and shipping was fair. Will do business with them agian and they also have one of the best websites on the internet for perusing overclocking and PC gear.

Very Satisfied
Reviewer: wsnors
Click Here to See the Profile for wsnors

10/19/09 4:44 PM
I purchased a OCZ ModStream 780W computer power supply at a great price and was very satified with the shipping and customer service at SVC.  
I will be doing business with this store again.

Very Satisfied
Reviewer: grd003
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10/1/09 4:05 PM
I use SVC for the hard to find stuff. Their site is well organized and they have the precise, esoteric variety I need.  
 
Blazing fast packaging and shipping, and it got from San Jose to SW Florida through the USPS in three days total, order to delivery.  
 
Their order processing/tracking/customer communications is industry standard, what all of us have come to expect from any good supplier.  
 
I like ‘em.

Very Satisfied
Reviewer: w4ffles
Click Here to See the Profile for w4ffles

10/1/09 12:49 AM
I bought a tube of thermal compound and it arrived the next day with free shipping! I've bought things from SVC several times before and have always had a good experience. Great prices and fast delivery. What's not to like?

Very Satisfied
Reviewer: drunkalien6
Click Here to See the Profile for drunkalien6

9/28/09 8:57 AM
My first order, of many more to come. Was very very good, best deals around, and im not just saying that. I got 75% off of three Cooler Master 120mm fans. Bought some dual 4" CCFL lights that i couldn't find anywhere else. Not to mention i got these lights for just $1.99 each!!! And with the note i got in the mail, it would appear they have awesome support.  
 
 
HIGHLY RECCOMEND!!!

Very Satisfied
Reviewer: woopow
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9/27/09 9:10 PM
Had the best price for thermal paste, and with free shipping. Shipped very fast and will definitely shop here again for small stuff.

Very Satisfied
Reviewer: Drosprey
Click Here to See the Profile for Drosprey

9/26/09 2:42 PM
Can you believe 3 days from San Jose to Key Largo Fl and delivered on a Saturday before noon...WOW. They also had the lowest price on my 8800 ultra water block!  
Plus no hassels using a Gift card over the internet.....I feel like I made a new friend.  
Thank you SVC  

Very Satisfied
Reviewer: glenn1825
Click Here to See the Profile for glenn1825

9/17/09 6:38 PM
I ordered a Cooler Master 120mm R4-L2R-20AC-GP fan last night on Sept 17th 2009 and it was shipped last night and got the fan today. I'll do business with this company again infact I've told everyone about this company so far I've had great success with SVC. It was the cheapest place I've checked for the fan that's with shipping & total price and it came quick.

Very Satisfied
Reviewer: ram108iro
Click Here to See the Profile for ram108iro

9/5/09 9:51 PM
Fast shipping, good prices, products as described. I've ordered from them twice, and had excellent experiences both times. I am very pleased and will shop here again. *ewEgg better watch out, they've got competition here.

Very Satisfied
Reviewer: NerdyTeddy
Click Here to See the Profile for NerdyTeddy

8/22/09 9:05 PM
I ordered a 10" SATA cable around 8pm EST on 8/17 and selected the USPS parcel post for free shipping. I got the cable in the mail on 8/19! Blew me away!  
 
The cable does not fit the connector well so I ended up wasting a lot of time. Hopefully, their RMA department is as good as their shipping department!

Very Satisfied
Reviewer: deadmeat27
Click Here to See the Profile for deadmeat27

8/22/09 3:34 PM
Fast shipping and great service.  
 
I would recommend Silicon Valley Compucycle to anyone. It's one of those online stores that you wish you found years ago.

Very Satisfied
Reviewer: Zombeast
Click Here to See the Profile for Zombeast

8/22/09 2:03 PM
Great service. I ordered it on the 19th and it came the 21st. I was expecting less from them but they came through. They and newegg are my online places now. Good job SVC you just replaced tiger direct on my bookmarks tab on firefox. I will alwyas go to you guys for pc modding and good prices  
 
WOOT 2000th Review

This review was modified by its author, Zombeast, on 8/30/09 9:53 PM.

Very Satisfied
Reviewer: pdogphatpat
Click Here to See the Profile for pdogphatpat

8/20/09 3:04 PM
First time buying from this company. I was referred to them through Arctic Silver(Ceramique) as a Authorized Seller. I checked most of the sites referred to and SVC was by far the best deal. And a great deal at that. Nobody could touch them price wise and seeing as I received my package in 3 days, few can touch them for shipping(free shipping). I'm extremely happy about buying from them. Fast, easy and cheap..now who don't like that!? Thanks SVC! Oh, and also, for those dogging "The Egg"..get over yourselves, At least for my purchase, as far as packaging goes, SVC aint there yet. Not knocking you SVC you did a great job. Thanks again!

Neither Satisfied Nor Dissatisfied
Reviewer: babalu
Click Here to See the Profile for babalu

8/19/09 2:20 PM
On Aug 13th, I ordered a power supply advertised in an SVC email. I paid with Paypal. On the 14, SVC replied the order was on hold because it was out of stock. I answered I would wait for the item to be restocked. On the 17th, they informed me the power supply would not be restocked, but continued to advertise it on their website. They also left a phone message at my home. I canceled my order but now Paypal has a 5 day hold on the refund. So I am out my money for two weeks with no power supply.  
 
SVC bent over backwards to offer me a comparable product and even offered free shipping to boot. Based on this good faith effort, I would shop there in the future.

This review was modified by its author, babalu, on 8/20/09 3:28 PM.

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