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svc.com

Computer Hardware & Software

Rating 8.75/10 2,163 reviews
8.75/100 (6-month rating)
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Silicon Valley Compucycle / SVC is a merchant member
Silicon Valley Compucycle / SVC is a merchant member and currently DOES actively participate at ResellerRatings to monitor feedback and resolve any issues. This merchant is also elite. See all 1,957 merchant members.
 

All Customer Reviews (2,163)

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Rating 2/10 1/5
modified review posted Jan-26-2012

"BUYER BEWARE !!!! ITEM Dead on Arrival and NO REFUND !!"

Rating 10/10 5/5
modified review posted Jan-06-2012

"You have to love SVC!! Ordered from them Tuesday and received my shipping notice that night and delivered on Thursday. 5 stars as always!!"

Rating 10/10 5/5
modified review posted Dec-22-2011

"I bought a Noiseblocker Black Silent NB-X2R case fan to use in a 3-year old Panasonic plasma TV, as the original NMB-MAT 3110RL-04W-S19 fan appears to be obsolete.
SVC shipped the part the same day, it arrived in 2 days in excellent condition.
Had to swap the 3-wire connector from the old fan onto the new one(cut & splice), but it works excellent in the TV.
SVC is an excellent vendor."

Rating 10/10 5/5
modified review posted Nov-30-2011

"I bought a SilenX Ixtrema 92 from SVC that came without a plug on the end of the cable - useless.

Ivan in Customer Service handled it.

Great CS!

I'm happy."

Rating 10/10 5/5
modified review posted Sep-19-2011

"A++++ Customer service. Ordered a Thermalright Silver Arrow heatsink on Friday 9/16/11 and received it in the mail the next day on the 17th! These guys are serious when they say the product will ship the same day... Unfortunately, 1 of the 2 fans that came with the heatsink does not work correctly... It makes a loud audible noise when spinning (something out of place on the motor???). Called SVC and spoke to "David" and explained to him that it would just be a pain to have to uninstall and send everything back after installation. ( Google Thermalright Silver Arrow - You'll see what I mean... Its HUGE) David re-assured me by saying they will send out a replacement fan free of charge... Awesome customer service!"

Rating 10/10 5/5
modified review posted Aug-27-2011

"Bought something at a good price, with good shipping...didn't work for my system...returned with no hassle or questions asked at all!"

SamuraiBuddha's Avatar
Orlando, FL
Rating 10/10 5/5
modified review posted Aug-16-2011

"Have to say, like everyone else, that this was a great shopping experience with this company; order arrived faster than expected, and low prices on hard-to-find items."

Rating 10/10 5/5
modified review posted Aug-10-2011

"Seems moot to leave another 5 star review for a company that gets nothing else, but this buying experience merits it. After a long and almost desperate search, I found and ordered a pair of hard to find parts for a discontinued motherboard series on Monday, 08 Aug 2011 and received them (no charge for shipping) that Wednesday. I actually couldn't figure out who the package was from until I read the return address on the mailing label. Check here first even before Newegg. "

Rating 10/10 5/5
modified review posted Jun-16-2011

"I purchased an XSPC X2O 750 dual bay pump/res from SVC, and when it arrived the box had been severely indented on one side in-transit. When I opened it, I discovered that there was no packaging on the sides, which is obviously what led to the indentation.

I contacted shipping@svc.com and was pleasantly greeted via by David Wing, who, in addition to notifying his packaging team about the incident, offered to personally package a new one to *my* standards and include a return label for the previous one. I discovered through testing that my pump was not damaged and the reservoir does not leak at any corners, joints, or fittings, so I thankfully did not require a new unit.

I work in a Lean department, where every process is customer-driven and defined by the customer's definition of value, and must say that my experience with Mr. Wing was the BEST customer service I have ever received. I am extremely happy with my product and continue to recommend SVC as one of the most satisfactory computer-related retailers in the US."

Rating 10/10 5/5
modified review posted Jun-08-2011

"Great company to deal with. Free shipping and order arrived in 3 days! High quality products as well. Could not be happier!"

 
 
 

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