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Store Rating and Reviews Sidewinder Computer Systems, Inc.

Homepage: http://www.sidewindercomputers.com Shop Now at Sidewinder Computer Systems, Inc.

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Overall Customer Satisfaction Rating  
Six-Month Rating: 9.67 / 10
Six-Month Reviews: 38
Lifetime Reviews: 724

   


Lifetime Rating: 9.78 / 10
All Stores Avg.: 7.94
8.22 Pricing of Products and Services
9.21 Likelihood of Future Purchases
9.12 Shipping and Packaging
9.25 Customer Service
8.00 Return or Replacement
Show Reviews Read all 724 reviews below.
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Visa / Mastercard
American Express
Discover
Money Order
COD
Personal Check
Wire Transfer
UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
4749 Hurricane Road  
Franklin, Indiana
customer support email:
sales@sidewindercomputers.com
phone:
317-738-0949
customer support:
317-738-0949
business hours (est):
10:30am - 6:30pm EDT Mon-Fri

FAX:


Trust and Ethics Policy
 Sidewinder Computer Systems, Inc. Customer Reviews
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Reviews 1 - 15 of 671
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Very Satisfied
Reviewer: RazR83
Click Here to See the Profile for RazR83

1/31/10 12:06 AM
Great packaging, great customer service, very fast responding!  
Thank You, Gary, for delivery in Ukraine :)

Very Satisfied
Reviewer: Dehasu
Click Here to See the Profile for Dehasu

1/29/10 12:19 AM
Quality product, great prices, fast shipping, and great service. What else could you want from a company?  
The vendor quickly responded to an email and added an additional item to an already existing order so i could save on shipping, and sent the order out pronto. Thanks for the great service!

Very Satisfied
Reviewer: WhiteFireDragon
Click Here to See the Profile for WhiteFireDragon

1/27/10 3:04 PM
ordered a radiator bracket and some fittings, the package was under 13 ounces so they shipped it by USPS first class for about 2 bucks. nice shipping options and very competitively priced. items ordered came great, thanks Gary!

Very Dissatisfied
Reviewer: MEHILL10
Click Here to See the Profile for MEHILL10

1/19/10 9:08 PM
do not deal with this company  
i order a x changer radator the radator was dented on the end and the paint was flaking off where it was dented they would not give me a RMA number and refuse to take the radator back unless I sign some papers saying the damage was done in shipment there is no evidence from the box that it happen in shipment I refuse to sign the papers because it is a CRIMINAL OFFENCE TO COMIT FRAUD AGAIN THE U.S. POSTAL SERVICE  
all the forms for u-pic are for lost or damage USPS parcels so it is insureance fraud and it was only after I start saying it was fruad that gary try to get me to sign a letter that he made up  
I have been ordering from the internet for over 10 years and this is the worse company i have ever delt with and this is the only time I have ever came on reseller to give someone a bad rateing if any one thinks I'm making this up just wait till you have a problem with gary

This review was modified by its author, MEHILL10, on 1/20/10 7:44 PM.

Reseller Reply    
Posted by
1/19/10 10:49 PM
Customer placed an order with us on Saturday, January 9, 2010. Order was processed and shipped on Monday, January 11, 2010, and delivered on January 13, 2010 at 10:14 a.m.  
 
Sidewinder Computers purchased additional insurance through U-Pic, at our expense, as the contents were valued at more than $200.00  
 
Customer contacted our RMA department on January 14th, with the claim that his Feser radiator was received in damaged condition. We requested the customer send us a letter in writing, only stating that the contents were received in damaged condition. We did not request that the customer state it was damaged during transit from us to him. Customer has refused to assist us with this claim process.  
 
We will let readers of this review draw their own conclusions as to why he refuses to do so...

Sidewinder Computer Systems, Inc.
SidewinderComp

Very Satisfied
Reviewer: electrocret
Click Here to See the Profile for electrocret

1/17/10 9:59 AM
I ordered what I wanted, and received it a few days later. no complaints.

Very Satisfied
Reviewer: them33p
Click Here to See the Profile for them33p

1/16/10 7:21 AM
Ordered some parts the 1st of january, due to holidays and such, the order was abit delayed. on the 10th, i contacted gary because i wanted to change my order, which worked out totally fine. The next day after all the changes was sorted, it got sent from him. He even upgraded shipping to DHL so i would get the stuff this week. Great!  
 
Got them today, so it took 4 days to arrive.  
 
Very happy with them, would recommend them to anyone who wants great customer service (he answered my first mail 2 minutes after i sent it, on a sunday evening!) and good prices.  
 
Overall very happy :)

Very Satisfied
Reviewer: Petesvt
Click Here to See the Profile for Petesvt

1/14/10 4:43 AM
This was my first shopping experience with Sidewinder computers and I must say i'll be shopping with them for all of my watercooling needs. My order came within 3 days using UPS ground, everything was nicely packed, and accurate. All prices on the items I had ordered were great, and the quality perfect. I am glad I found this company that came highly recommended on a forum. Thank you Sidewinder I wish there were more companies like them.

This review was modified by its author, Petesvt, on 1/25/10 8:11 AM.

Very Satisfied
Reviewer: tkfrenzy
Click Here to See the Profile for tkfrenzy

1/9/10 6:44 PM
Great Company. Refunded me on extra shipping costs too! Parts arrived well packaged, secure and with their own personal touch that is very much appreciated.

Very Satisfied
Reviewer: aronos
Click Here to See the Profile for aronos

1/7/10 10:33 PM
Great selection of water cooling parts. I like the way the site is set up to make shopping easier. On some items it would be nice if there were more pictures. Example: Does Swiftech radiator have screw holes on both sides? You cannot tell by the pictures but the working kind of implies that it does and I will be able to work something out if it does not. I Just ordered, so product has not arrived yet. Keep up the good work.  
ml mills in Ca.

This review was modified by its author, aronos, on 1/17/10 11:39 PM.

Very Satisfied
Reviewer: lvcircuit
Click Here to See the Profile for lvcircuit

1/6/10 3:31 PM
As always, great service and communication from Sidewinder Computers.

This review was modified by its author, lvcircuit, on 1/16/10 4:40 PM.

Very Satisfied
Reviewer: marcifer
Click Here to See the Profile for marcifer

1/4/10 11:59 PM
Had hard-to-find chipset coolers at a reasonable price. Quick shipment, great service and excellent packaging. Will buy from again and recommend to others.

Very Satisfied
Reviewer: kko
Click Here to See the Profile for kko

1/4/10 10:02 PM
Excellent service and goods. Fast International shipping! Very communicative guy! Only positive emotions! Thank you. I will to do business with you again!

Very Satisfied
Reviewer: out2kyl
Click Here to See the Profile for out2kyl

1/4/10 7:55 AM
Fantastic service and incredibly fast shipping combined with cheap prices. Definitely going to cut out the middle man in the future and get parts directly from these guys

Very Satisfied
Reviewer: ADRENALIN_2099
User Rating: 
Click Here to See the Profile for ADRENALIN_2099

1/1/10 5:18 PM
Excellent service, i always purchase my fans & mounts from sidewinder. Always had a excellent experience.

Very Satisfied
Reviewer: spxprovost
Click Here to See the Profile for spxprovost

12/29/09 5:34 PM
Honestly this is one of my favorite e-retailers out there. They never fail to have all the things i need and always manage to get it to me quickly and at a fair price. Any time I need something they are the first ones i check

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