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"I purchased arctic silver adhesive and opened it month later to find one of tubes had solidified. The response from this merchant was swift - I received replacement tubes within 2 days of contacting them and a prepaid mailing label to return the defective product. This was a $10 purchase and Sidewinder treated me as if I was their most important customer. I am absolutely impressed."
This review was modified by stardent on May 10 2013 04:16:48 AM
"Just called about an order issue - which was quickly and professionally resolved. Above and beyond the call - enough so to prompt this positive review."
"I have used Sidewinder for many years and have never had a problem with them in anyway. Good selection, good variety, and reasonable shipping. I will continue to do business with them. Highly recommend "
"as all of the other reviews say... Gary is a great guy! product knowlege better than anyone ive ever seen. ships same or next day, which is great service. plus, for me, hes local. i support that much more than PPCs or FCPU.
being a great person makes a good seller. i dont need someone "expecting" me to buy. i want someone that you can have a nice convo with... gary is that guy
"Gary is Sidewinder. His professionalism and product knowledge are what make shopping at Sidewider a pleasant and enjoyable experience. Not to mention, the low price and fast shipping. The first place I shop for my W/C parts."
"Where do I start: Gary is the best person I have done business with on the internet. I ordered a reservoir and the next day decided I wanted a different one. Talked to Gary and he fixed me up with one I really liked. He runs Petras and Sidewinder(I didn't know this). I ordered something from Sidewinder later that day and received an email from Gary, that said he was refunding shipping charges on the items I purchased at Sidewinder.He would put those items in same box as Petras purchase. How many Sellers would do that for you. I told him I was in a big hurry to complete my watercooling system and he shipped same day. WOW! All of my future purchases will be with this company. I don't know of any other business that would treat you this good. SOMEWHERE IN THE OZARKS Rick Johnson "
"Gary's a great guy and I'm glad that Sidewinder computers is around for my watercooling needs.
He always answers emails promptly with honest no-BS advice and what not. Customer service is top notch and prices are very reasonably priced and one of the lowest in the market. I wouldn't hesitate to go do business with them again. "
"I originally started working with Sidewinder a little over a week ago, asking pointed questions about water cooling. I had used a closed loop (can't add fluid to the loop) and a big air cooler in my previous computer builds, but wanted something with a little more design flair and cooling capacity for my upgraded machine.
After giving me plenty of feed back through email with pictures and detailed descriptions, I was able to put in a massive order for all my components (greater than 5 items in the order). Sidewinder packed up all the components in one day and shipped the package in a timely manner to my front door. The package was filled with both packing paper and peanuts, which was greatly appreciated since some of the items would be hard to replace and at great expense.
I was originally sent to Sidewinder by a fellow engineering mate back in college with the promise that Sidewinder is one of the best sites on the net for custom parts, and I couldn't agree more. I would highly recommend any friend or customer to this site with the same gusto as my friend did back then."
"I purchased arctic silver adhesive and opened it month later to find one of tubes had solidified. The response from this merchant was swift - I received replacement tubes within 2 days of contacting them and a prepaid mailing label to return the defective product. This was a $10 purchase and Sidewinder treated me as if I was their most important customer. I am absolutely impressed."