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shopsunshine.com

Consumer Electronics and Computer Hardware & Software

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--/100 (6-month rating)
Shopsunshine / Sunshine Electronics / DSN - Digital Shopping Network is not a merchant member
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All Customer Reviews (1,167)

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Rating 2/10 1/5
modified review posted Apr-05-2010

"I purchased a new Toshiba 52" HD TV through EBay from Sunshine Electronics back in January 2009. A day after we were confirmed as the winning bidder, my wife received a call from Sunshine Electronics. She was convinved by Sunshine Electronics to purchase an extended in-home service protection plan. We paid an additional $399 to Sunshine Electronics for this 3-year warranty extension. We received information in the mail from a company called Consumer Priority Service (CPS) a few days later. I registered the warranty information on-line and received a 3-year warranty card from CPS with a Membership ID number a week later. A little over 14 months later, my new Toshiba HD TV started having display problems. I tried to utilize my warranty. I called CPS and they, after a couple of days of phone calls, told me that Sunshine Electronics sold us a 2006 warranty that had expired. Why would we purchase a 2006 warranty plan for a 2009 new purchase? Especially when the original Toshiba warranty is 12 months!! I've left emails with Sunshine's listed email address and have not heard back from them. The only telephone number that I located justs rings and nobody answers. I've read many internet postings about how dishonest Sunshine Electronics is. We realize that we've been scammed. A local authorized Toshiba service center has quoted a repair price higher than what a new HD TV would cost. We're hoping Toshiba will help us out since the TV started to have problems only 1 & 1/2 months after their warranty expired. We realize that Sunshine Electronics just wanted more money than what we paid on EBay. The other companies that Sunshine Electronics seems to go under are Cyber Discount Warehouse and Pyxis Camera. I will never, and I urge others, to never do business with this company."

Rating 2/10 1/5
modified review posted Jan-22-2010

"I bought a NikonD40 in march of 2008. Recieved the bundle deal from them and the 70-300 lens was not the one avertised. they send me a manuel lens instead of the automatice which they should have sent. Also items sent in the bundle were very cheap. I called many times and sent e-mails as request by Mark at shop sunshine. Even before i bought the camera bundle i called to make sure i was getting what was advertised and they said yes. I would not buy anything from them, as soon as they have your money they dont care. Beware of this camera shop."

+ Read the user comments for this survey
Rating 2/10 1/5
modified review posted Jan-21-2010

"Sunshine electronics sold me a greymarket lens that stopped functioning shortly after purchase. They did not tell me it was imported illegally. Paypal has their bank routing number and that bank has this persons information. So why exactly is nikon, ebay and paypal absolving themselves of all responsibility and not helping with this situation?"

Rating 2/10 1/5
modified review posted Nov-27-2009

"Does anyone have the contact info for Sunshine Electronics. I purchased a Nikon D90 from them back in april, but yesterday for Thanksgiving I went to take the camera with me to dinner, but it fell out of its case and the lens and LCD screen cracked. I bought extended coverage but when I called CPS, the coverage company they told me Sunshine or Digital Shopping Network never paid them So in essence Sunshine ran off with $200 dollars and now they are out of business. I suggest we all do some sort of collective lawsuit. My email is dmsjulian@gmail.com. let me know if you are interested in helping me investigate them. Here is a link to a google maps view of where thier warehouse is located
http://maps.google.com/maps?f=s&utm_campaign=en&utm_source=en-ha-na-us-bk-gm&utm_medium=ha&utm_term=googlemaps

They robbed me of my protection and now im screwed. Only bad Karma is in store for the owner of this company. "

Rating 2/10 1/5
modified review posted Sep-02-2009

"bought Canon EOS 30D package and 5 year warranty from repairtech with it for $450 on August 29th 2007. repairtech than went out of business and was trying to contact sunshine for refund and found out that none of their number on their web site works. DOES ANYBODY KNOW WORKING NUMBER TO REACH SUNSHINE? DROP ME AN EMAIL AT thegubi80930@hotmail.com"

Rating 2/10 1/5
modified review posted Sep-02-2009

"I ordered a New Nikon D60 kit, plus extended warranty, and expedited shipping (quoted as two day overnight) on the phone from Sunshine Electronics. Delivery had to be by July 2nd and they assured me it would be there. It had not arrived by the 3rd, and I was leaving town for 2 weeks. I called Nathan at sunshine-he said he would re-route the package for delivery to me on July 5th. The package arrived July 11th long after I had left. They said they would issue a full refund or re-send the camera and kit to me when I called them on July 13th. I have recieved neither refund nor camera and am disputing the charge with AMEX. Avoid this seller!"

Rating 2/10 1/5
modified review posted Sep-02-2009

"I purchased a Canon XSI and multiple lens/accessory package from this company. First, they tried to send me Sigma lenses instead of Tamron. I caught that early enough and called before the item ever shipped. They said, "Oh. I'm sorry. I'll change that right now." As if that was an every day bait and switch.

I received the package (2 weeks later) with all of the accessories included, but I realized then that they had switched to a different brand of digital flash than I had ordered. I received a knock off brand instead. Also, the "deluxe" bag I was supposed to receive was not only the wrong size from what was in the advertisement, but it had absolutely no pockets or storage space in it like was promised.

I called them and spoke with manager "Marc Johnson" who emailed me the address and "return instructions". I followed the instructions to the letter. They received the returned package which was signed for by "S. Sax". That was two months ago. I have not received any response to my multiple emails and they won't return any of my phone calls.

I had big plans to recommend this company, but instead they have opened me up onto a warpath telling people not to trust them. I have already filed a complaint against them with the BBB of NY and left negative feedback on eBay.

This is a ridiculous scam. Because I am in Oklahoma, I am limited in being able to walk into their office and tell "Marc Johnson" what I think of his company. For now, I guess I am just screwed unless the BB can get something done!

-Mike B.
"

Rating 2/10 1/5
modified review posted Aug-27-2009

"HI, LET ME TELL YOU MY STORY WITH SUNSHINE ELECTRONICS, IVE PLACED MY ORDER IN EBAY ON THE 16 OF JULY, AFTER THAT THEY SEND AND EMAIL WITH WIRE TRANSFER INFORMATION, I MADE THE TRANSFER ON THE 17, WICH WENT OK BY THE 20 OF JULY, TALK TO THEM A FEW DAYS LATER AND THEY SAID EVERYTHING WAS OK, THEY WERE JUST WAITING FOR BANK CONFIRMATION, LATER ON NO MORE COMUNICATING WITH THEM, THEY DONT ANSWER MI EMAILS OR CALLS, ON THE 13 OF AUGUST FINALLY THEY ANSWERED THE LAST TIME, AND RICHARD, AS HE CALLED HIMSELF TOLD ME THEY WHERE SENDING ME A REFUND, WICH BY NOW HAS NOT APPEARED ON MY BANK ACCOUNT, AND THEY HAVENT REACHED MY BY EMAIL OR ANY METHOD.

NOW BY THIS MEDIUM IM WAITING FOR AN ANSWER FROM THEM.

TO ALL THE COMUNITY DONT BUY SUNSHINE ELECTRONICS"

Rating 2/10 1/5
modified review posted Aug-11-2009

"My husband and I purchased a Nikon D90 Digital SLR Camera +2 VR Lenses in a package. After it was ordered my husband received a call from a salesman, Kevin, telling him that in order for the camera to be capable of taking pictures at the 4.5 frames per second it has listed in the specs on their web page, he needed to upgrade the processor. (Shouldn't it be sold able to do what it says it can?) He also proceeded to sell my husband an extended warranty covering 3 years. This was an additional $150.00. Our $1,200 camera is now $1,500. When we received the camera a lens was missing but was to be delivered a few days later. It was but the warranty was on back order and two months later we still don't have it. We have sent multiple e-mails and I have called the numbers listed on their website and packing list only to hear a message stating that they are not open. I am calling during their listed business hours. The camera is good but the accessories shown on the website are not all the same manufacturer advertised. They also mislead you into thinking the items are larger than they are. I would never use the table top flexible tri-pod with this camera. It would not support the weight. Not entirely happy with the purchase. Disgusted by the "customer service". "

Rating 2/10 1/5
modified review posted Jul-31-2009

"The worst seller I've ever met. They will rob you. They list their camera PACKAGE at reasonable price, but after you pay all the money for the whole package, they selectively miss shipping an important lens. Without contacting you, they refund you some money that falls short and tell you the sales has been completed. It's typical bait to cheat tactic. Wish I had never bought from them.

To reviewer lrhoades1959, your experience is similar to mine. I bought the "Nikon D60 Digital SLR Camera Body +2 VR Lens * NEW *" PACKAGE from Shopsunshine/Digital Shopping Network thru Ebay and paid through Paypal. I just filed a dispute thru Paypal. A similar Nikon D60 package without the Nikon 55-200mm AF-S VR lens sells less than $600 at Ebay, $210 less than the Package sold by Shopsunshine supposedly containing the lens. Also, a brand new Nikon 55-200mm AF-S VR lens sells between $210-$250 at Ebay. ShopSunshine should refund at least $210 for the missed lens that they couldn't deliver.

I just found out that it seems that shopsunshine/digital shopping network has been kicked out of Ebay. They don't have any rating or items listed there anymore. What a shame!"

modified review This review was modified by david_in_seattle on July 31 2009 01:06:58 PM
 
 
 

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