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shopperschoice.com

Home & Garden

Rating 9.64/10 35 reviews
(133 lifetime reviews)

9.64/100 (6-month rating)
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ShoppersChoice.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,943 merchant members.
 
 

All Customer Reviews (133)

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Rating 10/10 5/5
modified review posted May-18-2012

"Customer service was first rate. Walked me through the process and helped me sort out what I needed. I ordered one day and had the product in my hands the next, with no shipping fees!

First Rate all the way around."

modified review This review was modified by pvukovich on May 18 2012 12:45:57 PM
Rating 10/10 5/5
modified review posted May-17-2012

"Great prices, great service. I was delighted to find a lower price for the grill I wanted, and in my excitement I ordered the wrong grill, which we didn't learn until it arrived (I wanted a larger model). One call to ShoppersChoice resulted in my being emailed the bill of lading for a pickup, and I arranged to have them send me the correct bill. They could have charged me for the shipping and return shipping for the first grill, but instead they charged me only one way. Thanks, ShoppersChoice!"

Rating 10/10 5/5
modified review posted May-16-2012

"I bought a Beefeater BBQ Grill for ShoppersChoice. Outstanding service and product. Had some minor issue with the product, but it was handle with exceptional professional and friendly customer service by Elizabeth. ShoppersChoice ROCKS!! From now on ShoppersChoice will be my ONLY place for BBQ cooking needs."

Rating 10/10 5/5
modified review posted May-10-2012

"ShoppersChoice.com took the time to help with my issues with the first BBQ grille that I purchased. They were so helpful & got me a new replacement grille right away. I really appreciate the special customer service attention that they gave me. Thank you ShoopersChoice.com for your quick response.
Ed F."

Rating 10/10 5/5
modified review posted May-01-2012

"I placed my order then received it very quickly . I was not sure if I ordered the right natural gas regulator,so going to send it back ,setup RMA .then I found out it was right and SC was The Best with my own stupidity .
Hats off to the GREAT STAFF at ShoppersChoice !! Thanks again
Jim miller
"

modified review This review was modified by Millerjim on May 01 2012 07:38:59 PM
Rating 2/10 1/5
modified review posted Apr-30-2012

" Avoid Avoid. I would reccomend not buying from Shopperchoice. I ordered an $1700 item in line, they charged my credit card when I ordered but NEVER even had the item in stock. Messed up my credit card line and with today's inventory they should know instantly if an item is in stock and if not, DO NOT charge credit cards"

Rating 10/10 5/5
modified review posted Apr-19-2012

"Great customer service. I had some issues with items that shipped (manufacturer problems). The customer service took care of all issues. Polite, prompt, and always followed up. "

Rating 10/10 5/5
modified review posted Apr-18-2012

"I purchased my last 2 built-in stainless steel outdoor grills from Shopperschoice. Each experence was fantastic. They truly evoke customer service. From their sales staff to their warranty program. They are responsive and look out for the buyer's best interest and need not their's. I recommend you talk with them before you purchase from some other internet store. "

Rating 10/10 5/5
modified review posted Apr-12-2012

"My initial delivery was not what I was expecting. After talking to Rochelle about my problem and what it was I wanted, she was able to get my needs resolved promptly. She kept in communication with me frequently and I always knew what the status of my order was. She exceeded my expectations and provided one of the best customer experiences I have ever had. "

Rating 10/10 5/5
modified review posted Apr-09-2012

"Rochelle helped me work through a warranty claim dating back to a purchase made almost 15 years ago. The claim was made difficult because the purchase was made before they were computerized so they had no records of my sale. But I did and Rochelle got it taken care of promptly and painlessly. When they say lifetime warranty they mean it. Thanks."

 
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