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RatingsRating
Store InformationStore Info
Full Rating Profile
ShoppersChoiceCoupons
  • ShoppersChoice. ShoppersChoice.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10920 Coursey Boulevard Baton Rouge, LA
    • Contact: customerservice@shopperschoice.com
    • Phone: 877-743-2269
    • Customer Support: 877-743-2269
    • Business Hours: 7am-7pm Mon-Fri, 9am-3pm Saturday (CST)
    • Fax: 225-296-0808

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.43/10 8.43/10
    Chance of future purchase: Rating 9.28/10 9.28/10
    Shipping & packaging: Rating 8.82/10 8.82/10
    Customer service: Rating 9.81/10 9.81/10
    Return/Replacement policy: Rating 9.64/10 9.64/10

892 Customer Reviews

Rating 2/10
1/5
modified review posted

"Terrible service model. Do not buy from them. They advertise product is in stock when it is not. I ordered patio heaters with a 3-5 business day timeframe. After 2 weeks and 4 calls into their service team, I got a different answer each time as to why it hadn't shipped out. One said was there was an issue with the manufacturer not understanding the promotion; the next time they said it was going out the next day; the next time they said their delivery people were on their way to the warehouse as we speak; I finally called in to cancel the order, and was told it went out 9 days ago and was given a tracking # then. Tracking # was never emailed to me and doesn't match order #. Why did the first 3 customer service peeps not know that it had gone out? And it appears they made up stories as to the delay. "


Rating 10/10
5/5
modified review posted

"Nita was cheerful, friendly and super helpful. I got all the information I needed plus a smooth purchase."


Rating 10/10
5/5
modified review posted

"My experience with shoppers choice was excellent. The Sales associate who helped Me Nita was great .She was knowledgeable about the product and very helpful.I would recommend this service to anybody .Thanks Nita can't wait to receive M grill ."


Rating 10/10
5/5
modified review posted

"This is my third time to use shoppers choice.com and I could not be happier. Their customer service, price, and selection are outstanding. Who needs Amazon. "


Rating 10/10
5/5
modified review posted

"My customer service rep, Nita, was amazing! Quick, clear, knowledgable, kind & very helpful! "


Rating 10/10
5/5
modified review posted

"My ordering experience was satisfying. All questions and concerns I had were answered. Nita is doing a great job."


Rating 10/10
5/5
modified review posted

"Very helpful representative and great prices. Thanks for your help!"


Rating 10/10
5/5
modified review posted

"Extremely good customer service. Dominic, Erin and Erica were each extraordinarily helpful and nice in ensuring we made good selections (gas grill, vent hood, ice maker and fridge) and that our items were delivered as promised."


Rating 10/10
5/5
modified review posted

"Nita gave wonderful customer service. She was very informative in regards to the product and services. Thank you. "


Rating 10/10
5/5
modified review posted

"Brandi with Shoppers Choice is so nice Ya All. she really helped me (Mikey) out. I had a very special request for my first ever Easy-Lite push button battery operated bute barbacue lighter for my 88 years young neighbor Mary (that fed Lucille Ball at a gala 3 times). Mary was having difficulty using her traditional pull click style barbacue lighter to light here stove top burner to make her coffee. Mary has kitties and doesn't leave the stove stop pilot lights lit. It's my hopes that this lighter will help to change her life. she's very independent. thank you so much Brandi!!
with love Mikey & Mary
ps Mary lit the lighter with ease and beauty.
this lighter is so elegant.
so many features. the heighth adjustment. a clear protective removable tip cover. a child proofer built into the easy push button, that can be left on or off by a simple twist motion of the push button. I left it off for Mary. the easy view butane level window is gorgeous. It's easy fill tip entry point area was so easy to find and access with the can of butane I went and purchased separately. I love that this is available in following color choices of the black, or the white plastic. I went with white for Mary as I thought it more pretty for her she's a girlie girl. please have a pretty day!
"


Rating 10/10
5/5
modified review posted

"My experience was excellent! My BBQ island components were delivered and there were no hiccups with delivery. I will definitely be using ShoppersChoice again & I recommend them."


Rating 10/10
5/5
modified review posted

"Nita was very professional and kind as well. A pleasure to order from. We were looking for the warranty info on a blue rooster chiminea and we could not find one. I finally did on the blue rooster website-1 year. "


Rating 8/10
4/5
modified review posted

"Ordering process was easy and Nita was very helpful. I received grill and hood when expected. Sometime during this process the credit card I used was compromised (used by someone other than myself or Husband is a state we have never traveled to). "


Rating 10/10
5/5
modified review posted

"The staff member that helped me was Nita, she was amazing. She went above and beyond with me. She even called California to make inquiries on the items i needed delivered quickly.
I am very pleased with the service
"


Rating 10/10
5/5
modified review posted

"Great service and product"


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ShoppersChoice.com is a Merchant Member! Learn more

ShoppersChoice.com is a merchant member
ShoppersChoice.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,859 merchant members.