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RatingsRating
Store InformationStore Info
Full Rating Profile
ShoppersChoiceCoupons
  • ShoppersChoice. ShoppersChoice.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10920 Coursey Boulevard Baton Rouge, LA
    • Contact: customerservice@shopperschoice.com
    • Phone: 877-743-2269
    • Customer Support: 877-743-2269
    • Business Hours: 7am-7pm Mon-Fri, 9am-3pm Saturday (CST)
    • Fax: 225-296-0808

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.38/10 8.38/10
    Chance of future purchase: Rating 9.34/10 9.34/10
    Shipping & packaging: Rating 8.85/10 8.85/10
    Customer service: Rating 9.86/10 9.86/10
    Return/Replacement policy: Rating 9.64/10 9.64/10

874 Customer Reviews

Rating 10/10
5/5
modified review posted

"Nita was friendly and experienced. I always shop here when I need outdoor bbq items."


Rating 10/10
5/5
modified review posted

"I ordered BBQ doors and drawers and service was excellent. They are very helpful."


Rating 10/10
5/5
modified review posted

"Nita was very helpful. Since there was a difference in the price on the web site The Find.com and BBQ guys, she gave me a discount on the Dutch Oven I ordered.

Thank you,
David Keith Smith
"


Rating 10/10
5/5
modified review posted

"I had a terrible experience getting my order (cigar humidor) apparently the longshoremen issue at the ports was the cause. If it not had been for Nita I would not be doing business with your company. She is a definite asset to your origination. She went out of her way to make sure I was satisfied.If all,of your employees are as customer oriented as she is, your company has a great future, I look forward to making future purchases.
Bob Monzingo
"


Rating 10/10
5/5
modified review posted

"I received excellent service from the sales specialist and would definately use this company in the future."


Rating 10/10
5/5
modified review posted

"great and friendly service."


Rating 10/10
5/5
modified review posted

"Great customer service! thanks!"


Rating 10/10
5/5
modified review posted

"Easy to deal with and knowledgeable sales staff that actually speak English. Well done I would purchase from you guys again in no time."


Rating 10/10
5/5
modified review posted

"My Experience with the customer service department was excellent. They quickly resolved my problem and worked hard to advocate for me with the manufacturer."


Rating 10/10
5/5
modified review posted

"Nita was especially helpful. She took the time to answer my questions and did additional research as necessary."


Rating 10/10
5/5
modified review posted

"I needed to call ShoppersChoice because I was having trouble tracking my item. A real person answered on the first ring! He was not able to solve my problem then, but referred my issue to the department that could. That department was closed for the day, but Elizabeth emailed me the next day with the solution to my problem. After a few days, I received my item in excellent condition and with no further problems. I was very happy with the customer service department."


Rating 10/10
5/5
modified review posted

"Very good service. couldn't have been more pleased. "


Rating 10/10
5/5
modified review posted

"I just got off the phone with Blues and just wanted to say he was very helpful and knowledgeable. He was able to direct me in the right direction so I made a smart purchase. I will be ordering more equipment down the road and definitely will ask for him."


Rating 10/10
5/5
modified review posted

"Paige was very willing to help me and matched the price I had without hesitation"


Rating 10/10
5/5
modified review posted

"I just wanted everyone to know what a great job Brandi has done for me. I had a fire log that was broken and needed it replaced. She has keep me up to date on what was going on with the replacement log. Great job Brandi."


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ShoppersChoice.com is a Merchant Member! Learn more

ShoppersChoice.com is a merchant member
ShoppersChoice.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,841 merchant members.