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Store InformationStore Info
Full Rating Profile
  • ShoppersChoice. ShoppersChoice.com Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 10920 Coursey Boulevard Baton Rouge, LA
    • Contact: customerservice@shopperschoice.com
    • Phone: 877-743-2269
    • Customer Support: 877-743-2269
    • Business Hours: 7am-7pm Mon-Fri, 9am-3pm Saturday (CST)
    • Fax: 225-296-0808

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.26/10 8.26/10
    Chance of future purchase: Rating 9.15/10 9.15/10
    Shipping & packaging: Rating 8.65/10 8.65/10
    Customer service: Rating 9.58/10 9.58/10
    Return/Replacement policy: Rating 8.62/10 8.62/10

1,021 Customer Reviews

Rating 10/10

"I had already completed some research on BBQ.com's website but had a few questions to clear-up. Nita was patient with my questions, knowledgeable on all products, and completed the order in quick fashion. Good products, pricing, and staff made for a quick transaction. I'm hoping the delivery is just as easy. "

Rating 10/10

"Very helpful customer service!"

Rating 10/10

"Erin was terrific helping me! She understood immediately what my problem was, gave me alternative solutions, then we proceeded to get the problem resolved.

Wish I could have her cheerfulness on all my customer service calls. she is a gem!

Rating 10/10

"Nita was absolutely outstanding. Also, Brandon was very outstanding. Bottom line, two great customer service professionals."

Rating 10/10

"I had to call a service representative because your website would not allow me to add any items to my account. Bummer; however, Shelly was very helpful and nice to talk to."

Rating 10/10

"Outstanding job! excellent customer service! I would hire her in a second for my sales team!

Rating 10/10

"Shelley was very pleasant and helpful. She had very good knowledge of the products."

Rating 10/10

"my Customer Service Rep was wonderful, very helpful"

Rating 10/10

"Great customer service and fast shipping!"

Rating 10/10

"thanks for making it easy"

Rating 10/10

"Great to work with. Wonderful service."

Rating 10/10

"My experience was exceptional. My transaction was processed professionally and promptly.
Shelly was friendly and courteous.

Rating 10/10

"Shelly Bowlin is a wonderful customer service agent. She kept great communications with me through out the process and made every effort to make the buying process simple, accurate, and helpful. She is the reason for me placing this order with Shopper's Choice. "

Rating 10/10

"Great service! Easy to order! "

Rating 10/10

"Dominic did a fantastic job of working with me and supporting me. dan"

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ShoppersChoice.com is a Merchant Member! Learn more

ShoppersChoice.com is a merchant member
ShoppersChoice.com participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,690 merchant members.