1/5

posted Dec-27-2010

"AVOID THESE SCAMMERS!!! Last Christmas (2009) husband purchased a Sharp LCD 52" TV from this online retailer. Arrived as scheduled....very odd that they don't know shipping cost up front! My husband opened the box and started reading the manual to make sure he set it up properly. There was big stamp through One Year Warranty Page...VOID! 30 Day warranty only. When we called..they said it was a refurbished TV. We aid we didn't want a refurbished TV and immediately verified on the website that there was no indication that the TV being sold was refurbished. We asked them to come pick it up. We don't accept returns, they said. Well we don't accept merchandise that is presented improperly on a website. We disputed it through our credit card company...they attempted to resolve with the retailer. We said the only satisfaction we would accept was a brand new replacement of the same item. It went on for about 10 months and we were never charged for the item. Sharp confirmed that the serial number reflected a TV that was refurbished twice. It's still working beautifully but we weren't sure it would have even lasted one day! Be persistent if you get involved with one of their scams. I earned this TV after everything I went through with my credit card company and the legal department."

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1/5

posted Dec-27-2010

"AVOID THESE SCAMMERS!!! Last Christmas (2009) husband purchased a Sharp LCD 52" TV from this online retailer. Arrived as scheduled....very odd that they don't know shipping cost up front! My husband opened the box and started reading the manual to make sure he set it up properly. There was big stamp through One Year Warranty Page...VOID! 30 Day warranty only. When we called..they said it was a refurbished TV. We aid we didn't want a refurbished TV and immediately verified on the website that there was no indication that the TV being sold was refurbished. We asked them to come pick it up. We don't accept returns, they said. Well we don't accept merchandise that is presented improperly on a website. We disputed it through our credit card company...they attempted to resolve with the retailer. We said the only satisfaction we would accept was a brand new replacement of the same item. It went on for about 10 months and we were never charged for the item. Sharp confirmed that the serial number reflected a TV that was refurbished twice. It's still working beautifully but we weren't sure it would have even lasted one day! Be persistent if you get involved with one of their scams. I earned this TV after everything I went through with my credit card company and the legal department."

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1/5

posted Jan-12-2010

"One of the reviewers wrote: "The only thing negative I can say is that they did not tell me right away what the shipping cost was going to be".
This exactly my experience with this vendor. I ended up paying hundreds of dollars more because they did not tell me the total cost. BAD BUSINESS PRACTICE. Buyers beware."

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5/5

posted Jan-04-2010

"I never got around to posting this review until now, but I just wanted to let others know of the positive experience I had with shopdigitalonline.com. Last summer, I was in the market for a 65" LCD TV. To my dismay, I found it out of stock at numerous retailers including Amazon.com and Costco. I searched around the Internet and found the TV at shopdigitalonline.com. I called them to make sure the TV was really in stock like their website said and sure enough they said it was in stock. I proceeded to place my order. The TV arrived when they said it would and the brand new TV was in great shape!

The only thing negative I can say is that they did not tell me right away what the shipping cost was going to be. It turned out to be fairly high, but the TV was still a good deal.

Thanks.

Jeff"

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1/5

posted Jan-02-2010

"Two days after I order, they hit me up with the verify email which is really a scam so they can try to sell me the extended warranty. After declining, they deliberately wait over 2 weeks before sending the TV despite their site saying they ship within 24-48 hours and despite them telling me they would have shipped immediately had I ordered the extended warranty. The TV arrives broken and they promise to ship a new one to arrive within a week and take back the broken one at that time. The week passes, not only have they not shipped anything, but then they want photos of the damage, so I unbox the TV again, take the pictures and send them to them. Now they claim it will be a couple weeks before they send me the replacement as they wait to be reimbursed by insurance (which they charged for shipping insurance, a hefty 7 or so percent.) They also make the argument that they don't want to be paying for 2 TV's at once, which is bologna since they had already charged my credit card so I was the only one with any charged money and no product. Customer service manager is Elliot and the salesguy and owner is named Henry. Neither has a clue about how to treat a customer or resolve a problem properly. Fortunately using a credit card provides some decent protection from these thieves, but I have to wait a full month before I can proceed by that route."

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1/5

posted Dec-18-2009

"I ordered a 55" Sony TV from them on Black Friday and they stated it would ship within 24-48 hours...Not even! I called them everday for a week with an explanation of "be patient we are back logged"..Very rude with no care of my complaint going up the line. Cancel the order was their only response without explanation. I finally (after 3 weeks) was put in touch with a supervisor (Henry)with no response other than its on backorder at Sony. He said they are so swamped they are not doing the black friday thing again. I say they should get out of the business altogether! They are terrible, and your crazy if you try to do business with them!"

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1/5

posted Dec-14-2009

"All,
I hope that you all know this company. I will never buy things from them again. They are cheating. I ordered one Sony KDL-55V5100 Sony BRAVIA 55" 1080p 120Hz KDL55V5100 LCD HDTV KDL-55V5100 and they told me that they would ship it to me within 24 hours. But they never did even after two weeks. I called them several times and couldn't get a person. I finally got hold a person and you can never imagine how rude he is. He dislike canceling my order and I end up calling my credit card company... "

This review was modified by chris_2009 on December 14 2009 09:33:47 AM

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1/5

posted Dec-02-2009

"I bought a tv in March of 2007, with 5 yr warranty. The same group of companies that have the stores run the warranty service. BBB has numerous complaints. Many phone calls, no results. They hang up on your. Even BBB has stated "No response" as to how the issue is resolved. I did actually receive the TV about when promised, it is the warranty that they stuck me with. AKA's Business Name:
Crazy 4 Digital, Best Stop Plasma, Digital Kings, I&R Management , Next Step Plasma, Shop Digital Online, ShopDigitalOnline, Tech Pro Inc, Tech Pro Warranty,TechPro Warranty, Inc. ,World Class Plasma.
Business Address: 350 5th Avenue, Suite 3304
#5N
New York , NY 10118

AVOID ANY DEALING WITH THESE COMPANIES!"

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1/5

posted Nov-25-2009

"You can call Shopdigitalonline.com scammers, but I call them thieves!!! In July 2009 I ordered for 5 units of Sharp LC-52D64U LCD television sets from this company upon seeing their “great” deal prices online. 2 days later they sent me an e-mail to call to verify my order – interesting!!! I did. I was told shipping would be in 2 days. 3 days after I got an e-mail saying, “Your order has shipped”, providing 5 different trucking companies as carriers. 14 days later a call came and someone introduced himself as Henry the manger of the company. He offered me a deal to accept the LC-52D55U, which he claimed was better and more expensive, but that he was going to offer it for the same price – I declined. He said the LC-52D64 would take 2 weeks to be delivered as it was on back order, but if I had accepted the 55U, it would be delivered in 2 days. I insisted on the 64U. 3 weeks after no TVs were delivered. I called and Elliot said they are still expecting them in the warehouse. One week more, the story remained the same, then I told them I was canceling the order. They accepted and promised to return the money to my card within a week – I wasn’t happy it was going to take them that long, but I didn’t know 1 week was going to be too soon. I kept calling these guys and they kept telling me the same story week after week. As each week is about to end, they will say next week. This continued for another one month. By this time 2 months had gone since they took $5150 off my card without refund. I decided to check their rating online – the reviews I saw dazed me. I then had to call my credit company to dispute the charge – luckily the dispute was successful after 3 months. I called back Elliot to inquire why they never cared to refund my money despite many failed promises and he sounded very angry that I disputed the charge thereby confirming that they actually had no plans of refunding it. The sad news is that these cheats have gone to eBay to do their last round of ripping off before they are finally subdued and forced under. Buyers please beware!!! I am so glad I was released off these guys hook."

This review was modified by chymex on November 25 2009 07:27:04 AM

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1/5

posted Nov-02-2009

"Bait and Switch - Low life rip-offs. Placed order for Samsung TV under the impression unit was "in-stock". Received follow-up phone call "to verify high dollar purchase". The real reason was high pressure tactic to purchase extended warranty and wall mount. When I refused, salesperson was very aggravated. I then received a notice that product was out of stock and was backordered for 2-3 weeks. I left the B/O in place. Four weeks later I tried to inquire about B/O by going to ext. of salesperson. As soon as I talked to him and mentioned Back Order, I was put on hold for 15-20 min before hanging up. I called back and pushed number for sales department. I pretended that I was making a new purchase. I inquired about exact part# I had ordered four weeks ago. I was told the item was "in stock". I asked if order was placed today, how many days would it be, before unit actually shipped. The reply was "3 days". I then said I actually ordered a unit 4 weeks ago and gave sales order#. I was e-mailed B/O notice stating 2-3 weeks. Why hasn't my unit shipped? After being put on hold for 10 minutes, the response was that they just received them last Thursday and they were now in stock. I said, please ship my order. The response was a sales pitch to purchase an extended warranty and wall mount. "These units only come with a 90 day warranty" which is a lie, because Samsung website states 1 year warranty. I was then quoted a new price which was $158 higher than my hard copy Sales Order and price discussed with original salesman. The new price included "Insurance". I stated that the SO already had $169 shipping charge listed. "Shipping does not include 7% Insurance Fee"! When I protesed undocumented charges, I was told Insurance Charges were listed in their Terms & Conditions. I cancelled order. It is obvious that company posts artifically low price, then tries to upsell warranty and options. When unsucessful they Back Order, then inflate additional shipping charges."

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