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"I wish I would have read these reviews before ordering from ShopDigitalDirect.com. What a ripoff. Plus, the digital SLR & lens has given me nothing but trouble. I was charged extra for everything & wasn't able to cancel. I had a strange feeling about them, but they were going to charge me to cancel...I wish I would have, it would have cost me less in the long run. DON'T ORDER FROM THIS COMPANY! Pay a few bucks from a legit company & you won't be sorry!"
"It is a scam. My story is similar to everyones-- an unbelievable deal online for a digital SLR, then a bunch of extra accessories that cost $234, so the total was $834 for the advertised "$599" camera. Then I was ignored for hours on their phone line. Both US1Photo and ShopDigitalDirect have professional sounding answering messages that instruct you to call back at another time. During the whole ordering process they make it seem real, and in the end you will not get any product. And fight to get your money back. I am pissed and definitely going to the Better Business Bureau. Let's shut down this slimy operation! Let's get our money back!"
"I received two boxes from them with different addresses Here is the return address on the box, none on the invoiceWAREHOUSE(719) 627-6066INF/MRAC/JK1965 MCDONALD AVENUEBROOKLYN NY 11223Here is address on Second boxSHOPDIGITALDIRECT(888) 313-7468WAREHOUSE #5BROOKLYN, NY 11223"
"Thanks for the address...."
"This company does a "bait and switch". They have changed their web page overnight increasing the price of the camcorder. Luckily, I got a gut feeling and have printouts of the price that was listed when I bought my merchandise.I bought a Canon Vixia HF10, which was listed for $419, and a Canon Powershot SD770IS, which was listed for $205. I received a telephone call from the vendor early the next morning telling me the cameras did not come with batteries! That the Powershot had a "temporary" battery so I needed to buy a "permanent" batter with a charger. I was really tired so early in the morning, since I live in LA and these guys, I now know are in NY. I said "fine" and he said he would give me a $10 credit on the shipping. When I received the cameras, they were the regular box for the cameras that you would buy at any store, but the invoice listed a "Premium Package", which I did not select, and which is nowhere listed in the web site. There is no breakdown for the charges and the total is $1299.95! I went back to the web site and combined several possible cameras with batteries, although, NOWHERE in the listing does it say that the cameras do not come with batteries. Even if they did not, the MOST my cameras could have cost is $799.90. They overcharged me $500 ROUND!!!! I have called my credit card company and placed a dispute on the charge. I have e-mailed the vendor and have not received a response. I tried to call today and nothing. Also, they changed their web page for the Vixia HF10 raising the price overnight to $649, but I have printouts of the $419 price that they sold to me. THIS IS CLASSIC SWITCH AND BAIT, FRAUD, DECEPTIVE ADVERTISING, AND DISGUSTING.BUYER BEWARE, there is NOTHING to trust about this site. Just run a Google on these people. Sadly, I did so AFTER the fact!!!!JULY 31, 2008Subsequent to the above, I reported the company to my credit card and they gave me a credit for the full amount of the purchase. ShopDigital sent me an e-mail, I called them and the man was insisting on the idiotic argument that the cameras need a "charger". I had charged the camcorder the night before with the regular plug that comes in the box. IN addition, I made photocopies of the two boxes reflecting the content and both show that they come with a battery AND the charger for the digital camera and the cables/adapters for the camcorder. The guy told me "you are increadibly ignorant", at which point I told him "you are totally f...ed". As of today, my credit card company has not charged me again. I am willing to pay the $750 that the cameras are worth pursuant to the web page listing. They need to give me a $500 or so refund. But it appears that ShopDigital is not answering my credit card company. IN the meantime, I have two brand new, beautiful, perfectly functioning cameras to take on my trip!!! I do not, however, recommend this situation to anybody. "
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