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"Two weeks after placing an order and it still hasn't shipped, even though product page states "Usually ships in 1-2 days". I have had no communication from eio to advise why and communication's sent through their website have been ignored."
"The service and shipping time was excellent! I ordered the wrong laptop hard drive and since I'm going to buy a replacement, the restocking fee was waived without any issue! Thank you EIO!"
"I bought a pickit3 on eio.com 5/19, and it stay unshipped for 9 days. During this period I have sent them 2 messages, none were responded. I had to call them today and guess what, the pickit3 is out of stock. I clicked the link where I bought it, and guess what, it's still listed as "Usually ships in 1-2 days". Click your self if you want to confirm: http://www.eio.com/p-41751-sure-electronics-db-dp11116-pickit-3-development-programmerdebuggerdb-dp005.aspxI cancelled the order and the guy answering the phone didn't even say sorry.I'll never shop at eio.com again."
"Item is labeled as in stock and would ship in 1-2 days. Status on the item says still not shipped after 5 days. There's also no easy way yo cancel the order online. I sent an email and didn't hear back from it. When I called them they said the order may have shipped already. I'm extremely dissatisfied with this site."
"Electronic Inventory Online, Inc. (eio.com) Ordered parts on 4/09/12 - Today is 4/18/12 nothing yet?whats the deal do they buy the stuff after you order it?Says on Site "availability:Usually ships in 1-2 days."Hmmmmm. How did they get such good reviews?UPDATE4/25/12 Recieved my order today..Everything ok..It still took to long 2 Weeks, too long for me.The Choice is up to you."
"Eio has always had great prices and fast handling. Any questions or issues were handled promptly and satisfactorily. Would highly recommend them to anyone."
"I have been an EIO customer for such a long time and never had a business ending negative experience.They have always been excellent with the product selection and offers some of the best prices.Shipping is fast and they've always met or exceeded my expectations when it comes to customer service.All in all they get 5/5 stars. "
""I am very pleased with everything related to my order with EIO.com. The website was very easy to use. One of Eio's Customer Service representatives called with a couple of suggestions about my order, which I greatly appreciated. I was surprised at how quickly I received my order quickly and was pleased with the quality of there customer service. I will definitely order from EIO in the future, and will tell my friends."
"Great place to shop excellent prices, selection, and shipping speed. Plus customer service is one of the best."
"Very good online store and nice customer service!"
"Every time I order from eio.com their items are always in stock and ship the same day. They package their products very good and I always get what I want. They seem to have the best selection of computer parts around. If you need a part on time for your business or server room their the place to go. "
"Same problem that the last reviewer stated. I placed an order for a CPU that they said was "In stock. Ships within 1-2 days." I also paid for 2nd Day Shipping as I needed it quickly for a server. I would check the order status every day and it would state "Hasn't shipped yet." Well I finally called them today and they told me that the CPU was backordered and that they had sent me an email a couple days ago telling me that. Well, they did NOT send that email, and it did NOT go to my Spam folder as they suggested it may have. There is a reason websites like EIO.com aren't very well-known, because at the end of the day they really are just a fancy website, with subpar customer service.Oh yeah, the customer service rep told me that "sometimes their website takes a few days to update their stock." Well, that's not true because I had found the CPU about 8 days ago and it said it was in stock then. It still says it's in stock.Don't risk your money with a company like this. Go with a company you've either dealt with in the past, or a company with a name you've heard of before."
"Exceptional Service. The product arrived even earlier than I anticipated! "
"Customer service was great and the prices are competitive. (I know, I shop around). All my questions were answered and the item arrived a day before it was scheduled to be delivered. Timely shipping and prompt delivery is something I will always appreciate. Any time I find my self in need of an item I will certainly see if it is available at ShopEio.com first. Thank you for everything! Daniel, VIP Entertainment."
"Excellent selection of items and really good prices. Fast shipping, too. So far, I am very satisfied with this company."
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