We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > SHOP.COM

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
  • SHOP.COM

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.88/10 7.88/10
    Chance of future purchase: Rating 8.39/10 8.39/10
    Shipping & packaging: Rating 8.04/10 8.04/10
    Customer service: Rating 7.50/10 7.50/10
    Return/Replacement policy: Rating 6.79/10 6.79/10
Rating 2/10
1/5
2017-01-19

Horrible customer service

"I don't hear anything from them after ordered days. Call them, don't even has real people answer the phone. "

This review was modified by wedotrust on January 19 2017 09:15:02 AM


No Avatar

Verified Customer
Rating 10/10
5/5
2017-01-03

"Really enjoyed the experience and earning cash back"


Rating 2/10
1/5
2016-12-06

Charged me for product they couldn't ship

"I ordered product and was charged for it. A few days late I was notified that my "order was cancelled" because they were out of stock. I find it hard to believe that modern companies don't have accurate inventory control. Since they are taking 3-5 days to refund me (totally bogus), it must be some kind of scam to take advantage of the float on my funds. I won't be using or recommending them."

This review was modified by RLaMee on December 06 2016 04:03:34 PM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-04

Integrity at work!

"Easy to order, prompt delivery, order was complete! Integrity at its best!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-04

Can't get any better!

"Top notch person service, super fast shipping, no problem so far, but if any I am sure they will take care of me!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-02

Always A "10"!

"The Best vitamins, cosmetics, and everything in between. Never been dissatisfied with any product. And, the plus is, that I can shop at many, many other stores connected and earn cash back! What's better than that?!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-10-01

All time Winners

"Wow! my product was delivered in less time than I expected and I loved the new product. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-30

Excellent company and service

"I love doing business through Shop.com. Not only do I get excellent service but I also get cash back on my purchases!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-30

Fast and easy

"I received my order in a quick fashion. Everything was a expected!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-30

So Darn Easy

"I was looking for one item. I found the one I liked, and the order was placed in 3 minutes or less! Great experience!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

Smart Shopper

"Great features, price comparisons, and cashback!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

Top notch

"Received package right on time. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

good website

"this is excellent website, It can help me choose which product is good for me ^^ thank you"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-28

The Bomb, Shop.com

"Thank you for always delivering the order completely and expediently!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-09-27

cash back woo hoo

"i have always been satisfied with the service I received from Shop.com. Delivery is always on time and i never had a problem with any of the products i ordered. I love the cash back as well."


Ratings Calculation Change
Learn about Our Reviews

Share SHOP.COM's store rating

SHOP.COM is not a merchant member. If you're this merchant, learn more!

SHOP.COM is not a merchant member
SHOP.COM does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »