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Ratings & Trust

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Full Rating Profile
  • ShoeBuy
    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.77/10 7.77/10
    Chance of future purchase: Rating 8.82/10 8.82/10
    Shipping & packaging: Rating 3.08/10 3.08/10
    Customer service: Rating 8.43/10 8.43/10
    Return/Replacement policy: Rating 2.22/10 2.22/10

1,401 Customer Reviews

Rating 2/10

"Sent a men's boot not a women's boot, way too big. Asked for return label and had trouble with them sending it after three calls; I also checked my spam mail, to no avail. Waited over 23 minutes for a supervisor...no avail. I would NOT DO BUSINESS WITH THEM AGAIN."

This review was modified by TINKIR on June 11 2015 12:17:50 PM

Rating 10/10

"great quality at low prices . will definately order again"

This review was modified by farisali on June 16 2015 02:09:03 AM

Rating 10/10

"i ordered a pair of aerosoles sandals for my grandma. got an additional 25 off for the meorial day so got them for a very good price off this webiste. at first i was skeptical by reading the reviews but i knew these were the shoes she wanted since she ahd them previously. the shoes literally came in 2days. shipping was free, no tax. super happy with the service! and the shoes are brand new..never touched...nicely packaged. i recommend to buy. idk about the returning or anything. "

This review was modified by soccersamantha15 on May 27 2015 09:33:14 PM

Rating 10/10

"Love these GO walk's they're like wearing socks! Great store to shop at."

Rating 10/10

"I am able to find any item I am looking for on Shoe Buy."

Rating 10/10

"Thanks! So difficult to find nice double-wide sizes. Lovely variety!"

Rating 6/10

"Promotions don't apply, checking with staff over the phone and they are terse and just plain not nice!!"

Rating 8/10

"A lot of shoes I was looking for weren't available in the sizes I needed. :("

Rating 8/10

"Great shoes,plus discount, but checkout was AWFUL. Took 20 mins to change shipping & billing address and new credit card info. Almost gave up and went to Zappos, but it all finally got changed. Thank you for the discount and for letting me vent!

Rating 8/10

"price was good i will most likely buy again from Shoebuy.com

Rating 10/10

"will be looking out. think if you had a zoom in would help and able to see front of shoes and a down view to see what they may look like when on."

Rating 6/10

"Johnston and Murphy shoes never go on sale or have discounts on this site."

Rating 10/10

"I have ordered several pairs of shoes from ShoeBuy and have had a few times they didn't' work out and the return policy is awesome. It helps me so much to be able to shop from home. I will continue to do business with them when I need shoes and they have what I need."

Rating 10/10

"Very quick order response time and shipping. Have been a customer for years. "

Rating 10/10

"Ducks Float on Water. It's amazing. And they don't really even get wet! It's because their feathers repel water. You know, like water off a duck's back. Oh! And think about this!.....there's bear feathers too."

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ShoeBuy is not a merchant member
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