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Stores > ShoeBuy

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Store InformationStore Info
Full Rating Profile
  • ShoeBuy ShoeBuy Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.88/10 7.88/10
    Chance of future purchase: Rating 8.82/10 8.82/10
    Shipping & packaging: Rating 3.33/10 3.33/10
    Customer service: Rating 8.37/10 8.37/10
    Return/Replacement policy: Rating 1/10 1/10

4,411 Customer Reviews

Rating 10/10

"I was surprised at the selection and the 25% off was the deal maker.
The questionnaire was fine but REQUIRING the customer to type a 25 character min. addendum was a bit over the top.

Rating 10/10

"phone guy was very helpful
glad you guys sell large size shoes

Rating 10/10

"Had the specific product and color/size I wanted and the price was excellent!"

Rating 4/10

"I did not receive a 20% discount"

Rating 10/10


This review was modified by r_vajrakarur on November 17 2015 04:44:01 PM

Rating 10/10

"i love to shop with shoebuy"

This review was modified by innakolbert on November 16 2015 04:00:01 PM

Rating 2/10

"Shoebuy engages in deceptive practices I ordered a pair of shoes on the website because it said that these shoes would ship the same day if ordered before 12 midnight. I called customer service the next afternoon because I did not receive a shipping confirmation The representative explained that it could take several days to process.
If it takes several days to process, the how could they ship the same day
an order update , 3 days later still have not shipped shoes that were to ship the same day. I called 3 times to locate the shoes,and finally on the 3rd try a customer service representative named Mark was helpful. However, still no shoes

This review was modified by camybabe85 on November 16 2015 04:00:01 PM

Rating 10/10

"Why can't I tell to which shoes the discount code VETDAY applies BEFORE adding those shoes to the shopping cart ??"

This review was modified by boaz on November 13 2015 10:33:01 AM

Rating 10/10

"Shopping was wonderful and with a good price!"

This review was modified by lbs1957 on November 12 2015 06:00:01 PM

Rating 8/10

"my order didnt go thru the first time so i tried again it was successful."

This review was modified by jr87310 on November 11 2015 08:00:01 PM

Rating 10/10

"Easy to shop for what I want, and easy to return items that don't work. I especially appreciate the free shipping each way."

Rating 10/10

"i like the site but wish returns were free like other shoe websites, especially as can't be returned to a store."

Rating 10/10

"Great price and free shipping!"

Rating 10/10

"I like being able to choose the brand I want and then navigate by gender, size, color, and type. Makes finding what I want easy."

Rating 10/10

"Very easy to use. Would like more details on the wool content of the Darn Tough socks purchased."

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ShoeBuy is a Merchant Member! Learn more

ShoeBuy is a merchant member
ShoeBuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,677 merchant members.