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Store InformationStore Info
Full Rating Profile
  • ShoeBuy ShoeBuy Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.8/10 7.8/10
    Chance of future purchase: Rating 8.78/10 8.78/10
    Shipping & packaging: Rating 2.92/10 2.92/10
    Customer service: Rating 8.37/10 8.37/10
    Return/Replacement policy: Rating 1.36/10 1.36/10

3,268 Customer Reviews

Rating 10/10

"I Love the discounts and rewards! There is always a great selection."

Rating 8/10

"I WANTED TO REGISTER but could not find a link for that so checked out as guest. Might have forgot p-word but didn't want to wait, to reset it etc. "

Rating 10/10

"Would like to receive discount for frequent purchases please. I have 7 Granchildren to buy for and would buy more often if I received them. "

Rating 10/10

"Shoes are always what I expect. They arrive quickly. I love buying shoes this way. "

Rating 10/10

"Thank you for the sale price on the pendleton poncho!"

Rating 8/10

"website caused some problems getting to my sign in "

Rating 10/10

"very satisfied with previous orders! great prices!"

Rating 8/10

"First time here. So far so good. Will have better opinion once order received."

Rating 10/10

"It is so easy to buy shoes on Shoebuy. Customer service cannot be beat."

Rating 4/10

"The only reason I'm not happy it's because I had a coupon that expires on October the 5th and I try using it on the 4th and it never let me use it. "

Rating 10/10

"great website, my go to for shoes for myself and kids."

Rating 10/10

"I don't mind giving quick feedback but it is not good to require a text box to be filled. Too much time and I almost just closed the feed back option altogether."

Rating 8/10

"After selecting size and width when added to cart, requested size and width again, but would not take it. Had to start over from a different link."

Rating 10/10

"Great Selection, along with regular discount offers. My first place to look, always! Thanks Shoebuy!"

Rating 8/10

"There is such a variety of shoes. My only complaint is that even when I narrow my selections, there are shoes shown that do not fit the categories and I have to go through all of them. Also there was not a selection for just "sneakers." I buy all my shoes through Shoebuys and have been satisfied with your service, esp. being able to return shipping free."

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ShoeBuy is a Merchant Member! Learn more

ShoeBuy is a merchant member
ShoeBuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,689 merchant members.