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RatingsRating
Store InformationStore Info
Full Rating Profile
  • ShoeBuy ShoeBuy Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.65/10 7.65/10
    Chance of future purchase: Rating 8.69/10 8.69/10
    Shipping & packaging: Rating 1.62/10 1.62/10
    Customer service: Rating 7.95/10 7.95/10
    Return/Replacement policy: Rating 1.00/10 1.00/10

742 Customer Reviews

Rating 10/10
5/5
modified review posted

"It's my second time purchasing from ShoeBuy. Great experience both times."


Rating 6/10
3/5
modified review posted

"Not great experiences with the people who work at customer service. Prices really aren't competitive unless theres a good coupon code. Shipping is slow but free shipping and returns make it worth trying even if takes a while to process."


Rating 10/10
5/5
modified review posted

"Have all different types and style shoes. I love it, this is easier than going to shoe stores because I need steel toes shoes/boots for work and hard to find a decent/comfortable pair at a store
"


Rating 10/10
5/5
modified review posted

"I absolutely love ShoeBuy! Wonderful company and superb customer service. I have large wide feet with all sorts of problems. I can always find quality shoes at reasonable prices. Thanks ShoeBuy for a job well done!!!!"


Rating 10/10
5/5
modified review posted

"The ordering was fun and easy, hopefully if they don't fit the return process will be just as easy."


Rating 10/10
5/5
modified review posted

"Good price, easy checkout and free shipping. Great experience."


Rating 10/10
5/5
modified review posted

"It was great, hopefully delivery and the shoes will also be problem free."


Rating 10/10
5/5
modified review posted

"first time buyer, let's hope for the best. if i am satisfied i will be back for more."


Rating 2/10
1/5
modified review posted

"Discount promo doesn't apply to most of the good items"


Rating 10/10
5/5
modified review posted

"I shop shoemall.com more often because they often have promos for 30% off. I only shopped here today because this item was out of stock on their site, so this is always my backup. "


Rating 10/10
5/5
modified review posted

"Great Place to find some good shoes for a wonderful price!"


Rating 8/10
4/5
modified review posted

"Very good, but discount did not apply to my purchase"


Rating 10/10
5/5
modified review posted

"Shoebuy is a fantastic site for getting discounted shoes and other items. I love their new/updated website."


Rating 10/10
5/5
modified review posted

"Best price and great customer service. I forgot to apply the promo code. I called customer service and they cheerfully handled the matter."


Rating 10/10
5/5
modified review posted

"Was waiting for my sandals to go on sale and wa'la, they did! Thank you Shoebuy!!"


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ShoeBuy is a Merchant Member! Learn more

ShoeBuy is a merchant member
ShoeBuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.