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Store InformationStore Info
Full Rating Profile
  • ShoeBuy ShoeBuy Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: service@shoebuy.com
    • Phone: n/a
    • Customer Support: (888) 200-8414
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.74/10 7.74/10
    Chance of future purchase: Rating 8.84/10 8.84/10
    Shipping & packaging: Rating 2.92/10 2.92/10
    Customer service: Rating 8.52/10 8.52/10
    Return/Replacement policy: Rating 2.50/10 2.50/10

1,876 Customer Reviews

Rating 10/10

"quick, easy, free returns makes shopping online less daunting.


Rating 10/10

"good service Good Good great service "

Rating 10/10

"great price and love the no fee for shipping love it"

Rating 10/10

"so quick and easy-wish all my online shopping went this well!"

Rating 10/10

"Shoes are a little higher - for brands you can only find at ShoeBuy. And the promocodes usually put ShoeBuy's prices well below other "free" shippers. The free two-way shipping has made a lifetime fan out of me. I haven't bought shoes anywhere else for the last year and always check ShoeBuy first. I heart you guys."

Rating 6/10

"would of liked to use the 20% coupon on my purchase"

Rating 10/10

"First time buying. If shoes fit will come back. Liked what I saw."

Rating 6/10

"I could not use my old pass code and had to check in as a guest. Not sure why? but it was a hassel doing everything over again."

Rating 10/10

"The 20% off discount was great! Thank you for the free shipping too. "

Rating 10/10

"Shoebuy has been one of the best shopping experiences I have ever had...."

Rating 8/10

"I like the large selection of narrow shoes and sale prices.

Rating 10/10

"I found the prices to be fair and the shopping experience very easy"

Rating 10/10

"Always good prices and excellent service. This is the only place I can find many styles of shoes in extra wide width to accomedate bunions."

Rating 10/10

"Simple and clear deals. Returned one pair of boots that didn't quite fit. No problem. No questions ask. Quick refund. Good experience. Wide range of choices (than running around malls and outlets, wasting gas."

Rating 10/10

"thank you "

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ShoeBuy is a Merchant Member! Learn more

ShoeBuy is a merchant member
ShoeBuy participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.