I bought a Cravella by Bulova on Sep 5 and it arrived on September 11, 2009 but when I opened the box I realized that the chain was broken. I wanted return it and also I wanted to be sure that they won't do any trick when I send the watch. Because as I read on the resellerratings.com they cheated many people by giving undeliverable addresses, I had doubt that they would give me a wrong address.
I sent them email and I wanted to get an RMA number. They wanted me to send the photos of watch. Although I have already sent the photos, I haven't get even an RMA number.
Don't shop there if you don't wanna lose your money.