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I love Shirt Punch
"People really do need to do their research. I read up on how the company worked before I placed an order. So I knew going into it there is a wait time for it to come. They don't have the shirts all in stock, they send their order out. But it didn't take long at all! 3 weeks and I was wearing my awesome shirt, and everyone wanted to know where I got it. So if your an impatient person, than yeah find someone else. I love the quality and don't panic if it isn't here this instant. I've ordered several times from them, and have no complaints about how long it takes, I love the daily deals. "
Do not expect any item on time, or even cared for.
"I placed an order on December 7, 2016 and understood it might take about two or three weeks for it to arrive. Not a problem, as the item was for a secret Santa and the exchange would be after Christmas. After I sent an email around December 27, asking for an update to my item (you're supposed to receive a notice of when it's shipped which I didn't) my reply from ShirtPunch was simply, "Sorry! We've got a lot of order and it'll take longer!" I received my item today, January 27, and my hoodie was simply folded in on itself and shoved in a box with no protection whatsoever AND a giant hold in the center of the box. Do not order from these people!"
"Order placed September 1 , 2016. For a shirt , a toy bundle and a grab shirt. Today is October 20th. I have received nothing. Customer service is a joke. I have no idea when my items will arrive,what quality they will be or if they will even be what I ordered. I will never use this company again. I am your consumer. I have nerd block subscriptions, spend hundreds on thinkgeek, loot crate, teefury. This company is the worse. I encourage everyone to NOT use shirtpunch. Ever. I only wish I had read these reviews prior to ordering and saved myself 60 bucks."
"I've never experienced such poor production and shipping times with any organisation. Can't tell you if the product is up to scratch because I cancelled my order. They must get this a lot (other reviews!) because I received carefully copied form responses to every query I had.I also had to request a cancellation and refund twice before it was honoured. I had to word the second request pretty strongly to see any action."
"I love the consent of shirt punch! 10 bucks for a t shirt with a cool design, what more could you ask for. Once buying I was super excited. I received my shipping confirmation quickly only thing I was pretty bummed out that it would take 10 to 15 days to ship out. Then 15 days past and I haven't heard anything. I wasn't to worry about it because I thought it will eventually get here. It took 21 days for my package arrived, but I never got a shipping order. So I had no idea when it was arriving. My shirt was nice! It wasn't poor quality for a 10 dollar shirt. Like I said cool idea for a shirt company. The company just needs improvement on shipping their products faster."
Terrible and slow service
"I ordered one t-shirt July 29th and it is now Sept 1st and I have received nothing. I wrote an email asking where my shirt is and they said it is on the way and it took longer because it was being sent to the printers. They gave me free 5 dollars in points but I will never order from them again. Horrible, long, service. We'll see when/if my shirt actually arrives. "
"Literally CANNOT get customer support. Order is still sitting in "processing"... It's been a week. DO NOT ORDER- EVEN IF IT'S JUST SHIPPING."
A month and counting
"I ordered 3 shirts and waited. 15 days later I reached out to find out why I have not gotten a email about it being shipped out. Found out they still have not shipped out my shirts and no time frame on when they will be sent out. I will not ever be ordering from them again. "
Not shopping again
"I bought a tee from ShirtPunch for the first time in years because they had a design I wanted, but it arrived with a rip in the armpit. Even if the tee was in good condition it was stiffer and did not fit as well as the options at TeeFury. From this point forward I'll wait and hope designs I want make it to TeeFury, because ShirtPunch seems like a good way of throwing money down the toilet. "
Takes too long to ship...
"I ordered my goodies on 06/07/2016. Finally got tracking info on June 29th by logging into my shirtpunch account, no email or any notice that it shipped like the initial order email said they would send me when it shipped.I don't care if they are in Canada, my package is not due to arrive still until 07/07/2016. After 1 month? I had someone hand make me a custom plushie, ordered on 06/07/2016 and delivered on 06/11/2016. That is not from a company but a real person who made it with her own hands.I understand all items come down to being made with someone's hands, but c'mon, Shirtpunch is supposed to be a company, they have CS reps from India, they aren't a single person with a needle and thread.This is some BS. I was worried, because without tracking info I was freaking out thinking my package just got taken off my porch by drifter scum. I didn't know what to do. Fears alleviated, going to get a package (hopefully the right stuff) in 5-7 days, but this isn't a way to do business and makes no sense.Was going to give 1 star but they proffered me 100,000 punch points for an apology. Yay.6/10 Will spend punch points."
Never received my order.
"I have been going back and forth with them for a month. First they didn't give me a tracking number but insisted my order was shipped, when I pressed for a tracking number I was given one that was to someone 6 states away. When I called them out on that they claimed UPS swtiches the labels and doesn't inform them. UPS states this is never done. Actually had to file a claim with the BBB. Absolutely ridiculous. "
New Website, new shirts
"I ordered a Tshirt with a free comic and got everything 5 days later for $13.98. Pretty amazing, and the shirt is really, really soft. I don't know if the website changed or not but this was the perfect online shopping experience"
"Ordered a shirt from Shirt Punch. Got it in the mail, but it wasn't the one I ordered. I checked my invoice and it says that the wrong shirt is the one I ordered, but I know that it wasn't, because you have to click on the shirt in order to order it. My shirt is no longer available and they said to mail it back to get a refund. Shirt was only $10, but shipping it back costs $8. Why send it back to only get $2 back?"
"Ordered shirts. Waited for months. Was promised a refund after 10 months. Another 6 months later, still waiting. This company steals money from the public. Don't order from them up unless you like giving your money away."
"I have ordered several times before with no issues. Received the orders and was happy. However I recently ordered a sweater, checked a few days after I placed order and it said shipped. Great! Checked two days later and it was said package was delivered day before. Odd I was home and nothing came. So I emailed customer service, reply came a few days later. They confirmed my address. Then they asked if I was sure I someone else in my home didnt accept the package. I was the only one home all day. Then packaged was described to me, yes I know what a package looks like a and I know for a fact I did not receive it. I was told to now give it a few days. Well I waited four extra days just in case. Still nothing, now I am getting slow replys. I do not want a refund I want the sweater reprinted. Story developing..."