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Store InformationStore Info
Full Rating Profile
  • Sheinside Sheinside Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Software 106# Nanjing Jiangsu China
    • Contact: service@sheinside.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 24 Hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.19/10 8.19/10
    Chance of future purchase: Rating 7.25/10 7.25/10
    Shipping & packaging: Rating 6.48/10 6.48/10
    Customer service: Rating 6.37/10 6.37/10
    Return/Replacement policy: Rating 6.85/10 6.85/10

2,267 Customer Reviews

Rating 10/10

"Nice clothing at a great price. Can't wait to wear my products!!!"

Rating 10/10

""All items I purchased were great quality, true to size and fast shipping! I will definitely order again and highly recommend to anyone!""

Rating 10/10

"am happy to be a customer here in here, i purchase my dress( a T shirt and blue jeans) here and it was shipped in due time, the most interesting part of it all is that the dress is of good size and it was my normal body size. keep the good work up!!!!"

Rating 10/10

"The dress was very cute.
It was vibrant, good length, and good material! It went well with a belt I bought too.

Rating 10/10

"I ordered a dress a month ago and got this in time. The product reached in time and the quality of product is as it was described. I am really satisfied with the service. Will order again definitely. "

Rating 10/10

"Sheinside is awesome. Sometimes some items don't look as nice as in the pic but I typically buy the items that other people have posted a picture of themselves wearing. I love the style gallery! It makes me feel better to see real people wearing an item. I've ordered from sheinside many times. I am usually happy and don't have to return anything. It's addicting bc they put new things on everyday and nobody can beat the prices. I got a long chiffon dress for $18!!!! That just doesn't happen. I love it. The only thing I wish they would change is to send a return label with items. It's a pain to return-you have to request a ticket and wait a day for a rep to get back with you. "

Rating 10/10

"I was really hesitant to order from this site because of some of the negative reviews, but they sent me a coupon so I gave it a shot. I was NOT disappointed.

The dress is extremely cute and it took less than a week to arrive...which is excellent, considering that shipping is free! The condition is good and for the price, you couldn't go wrong. It also fits perfectly, which was another concern of mine.

All in all, I'd say the item was perfect and I will be ordering from this site again!

Rating 10/10

""The order process was extremely easy and gave me the option to check on the order whenever I would like.""

Rating 10/10

"I ordered a dress from shein.com as well as some bottoms. The website was pretty easy to use and navigate through, I easily found what I was looking for. There were a number of different payment options, no fusses there. I used standard shipping and still got my order before expected. My stuff packed nicely and there was no damage to the clothes. I have to say, the quality was very good! And the size was a perfect fit! yaa!!! The design was just as described on the website and I simply love it!
Altogether I'm very happy with my purchase and would definitely order again from Shein.com, I have also recommended a few of my friends to buy from this site and all of them had good experience till now, Now we all can finally wear good clothes that don't cost us all the money in the world! I would recommend you to shop from Shein.com and definitely you won't have a bad experience.


Rating 8/10

"I ordered two dresses, one with vibrant colors and a unique pattern, the other long, and elegant emerald velvet. I loved both dresses, they both fit perfectly. One shipped quicker than the other, both arrived in time for the event I needed each dress for. And both had extremely low prices! Love it!!"

Rating 10/10

"Good quality for the price. Shipping was fast (about a week for the express option) and customer service was good (replied within a day). Would come back again."

Rating 10/10

""I ordered my skirt on May 28th and received it on June 1st; the delivery was very fast and my product wasn't damaged in any way. The product looked and fit as expected, and overall I am very pleased with my shopping experience at sheinside.""

Rating 2/10

"Absolute SHIT.

Their delivery service is completely unreliable. You will never get your clothes.
Don't even waste your time with this company.
They want me to pay for all these extra fees for shipping from DHL, even though I qualified for EXPRESS Shipping.

Save your money and your time.

Rep reply posted Jun-22-2015

Sheinside., Sheinside rep has responded

“Dear customer,
Nice day.

Sorry for late reply and for leaving you with such a negative impression about us.
Sorry to hear that you need to pay for the customs clearance. We have noted on our web that we will mark the package in low value, but we can't promise no sales tax. You also can have a reference to this link http://www.shein.com/FAQ-a-366.html. Hope you can kindly understand. Our colleagues have already declared low value for you. This incident is really out of our expectation. Hope you can kindly trust us.
Could you kindly contact the DHL to finish the customs clearance for us please? After that, you can send us the invoice and we can cover half of the cost for you. Is that acceptable to you?
SheIn is a fast-growing company. We treasure all of you and will try our best to meet your requirements and to provide you with better and more considerate shopping experience than others. We will do better in future. You can trust us.

If you need further assistance, please contact us via dispute@shein.com without hesitation.
Thank you for your support.
Yours sincerely.”

Rating 10/10

"Super cute bag was a bargain and shipped FAST! Great experience. Timely communication and information about order. I'll be back. "

Rating 10/10

"Very nice! Received a lot of compliments on it. I wear it everywhere. Shopping, work, parties..... Everywhere. Sturdy material too!!! Recommend. "

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Sheinside is a merchant member
Sheinside participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,850 merchant members.