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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: Software 106# Nanjing Jiangsu China
    • Contact: service@sheinside.com
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: 24 Hours
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.14/10 8.14/10
    Chance of future purchase: Rating 5.97/10 5.97/10
    Shipping & packaging: Rating 5.60/10 5.60/10
    Customer service: Rating 5.76/10 5.76/10
    Return/Replacement policy: Rating 6.15/10 6.15/10

930 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very hepfull information in the website. Easy to order and it was a surprise that we can get the product without transport cost
"


Rating 4/10
2/5
modified review posted

"I ordered 8 items from them on 8/16 and 3-10 day shipping for free. It's now 8/31 and I go back to school in two days, but when i track my order on their website it says my order has'nt shipped yet! I love what i bought and I'm really hoping I get my clothes soon. "

modified review Rep reply posted Aug-31-2014

Sheinside., Sheinside rep has responded

“Hello,
Sorry for any inconvenience we have brought you and the late order.

Your items has been shipped. Your tracking number is 3391011492 . The tracking history shows that your item has been delivered at clearance processing complete at HONG KONG - HONG KONG on Tuesday, September 02, 2014
And you can track your items on this website :http://www.dhl.com/en.html
Please wait patiently.

If you have any other questions, please contact us with this email: dispute@sheinside.com
Hope you enjoy your day”


Rating 2/10
1/5
modified review posted

"It has been 9 days since i ordered the item and it has not even been shipped!!! Terrible service"

modified review Rep reply posted Aug-31-2014

Sheinside., Sheinside rep has responded

“Hello,
Sorry for any inconvenience we have brought you and the late order.

Generally speaking,we need 5-7 working days to prepare your order according to our numerous orders every day, then shipped your items.
The reason is that we are in the middle of busy season. We are improving our speed of transportation. Please wait patiently.
Another reason is that your item is best selling clothes, we need some time to stock it. Hope you can kindly understand this.
We will ship your items as soon as possible, we will give you the tracking number once the clothing have been sent. Please wait patiently.

If you have any other questions, please contact us with this email: dispute@sheinside.com
Hope you enjoy your day”


Rating 8/10
4/5
modified review posted

"I didn't give you 5 stars because sometimes it takes a week for you to ship. All the rest is simply great. Thank you. "


Rating 2/10
1/5
modified review posted

"The dress is of extremely poor quality, coming loose at the seams; the colour was supposed to be white, when in reality it is a yellowish beige; one side of the dress is longer than the other; at the skirt part/ bottom of the dress, the sewing-thread is too tight, leaving a huge pleat and not allowing for the fabric to fall loosely; some of the stripes of the dress are not in the same places as in the picture"

modified review Rep reply posted Aug-31-2014

Sheinside., Sheinside rep has responded

“Hello,
Sorry for any inconvenience we have brought you.

We sincerely apologise for the clothes which have poor quality.
Could you please send us some pictures of our quality problem so that we can check with our factory.
After comfirmation we will refund you full for any quality problem caused by us!

Besides, we would like to kindly remind you that when shopping online, slight color difference between the real dress and the picture shown will be unavoidable. Hope you can kindly understand this.

If you have any other questions, please contact us with this email: dispute@sheinside.com
Hope you enjoy your day”


Rating 10/10
5/5
modified review posted

"love it! the items are so beautiful and also so cheap its like heaven"


Rating 2/10
1/5
modified review posted

"Order has not arrived, even though it has been 7 days. "

modified review Rep reply posted Aug-31-2014

Sheinside., Sheinside rep has responded

“Hello,
Sorry for any inconvenience we have brought you and the late order.

Your items has been shipped. Your tracking number is 9274899996307758472948 .
But the Logistics Information is update very slowly. Once the shipment arrives at UPS, the tracking status-- including the scheduled delivery date--will be updated. You'd better wait two days to track your items. We are so sorry to bringing you trouble. Hope you can understand.
Please wait patiently.

If you have any other questions, please contact us with this email: dispute@sheinside.com
Hope you enjoy your day”


Rating 10/10
5/5
modified review posted

"Es la primera vez que compro en Sheinside, en otras ocasiones lo hice en otras paginas, y me ha parecido una experiencia excelente, super facil a pesar que no es mismo idioma que manejo: Me parecio excelente el descuento que me dieron y el hecho de no tener que pagar flete por el valor de la compra. Estoy a la espera que me lleguen los productos pero se que no habran problemas. Muchas gracias."


Rating 10/10
5/5
modified review posted

"This was a good shopping experience, nice item, good price, reasonable shipping, website very easy to navigate."


Rating 10/10
5/5
modified review posted

"Quick delay of shipping, I'm very glad and it will continue this way!"


Rating 10/10
5/5
modified review posted

"I always enjoy the selection an great prices on sheinside"


Rating 10/10
5/5
modified review posted

"I love Sheinside! Everything about it is great. The clothes are amazing and so cool, the prizes are really great! I love all of the t-shirts with flowers and prints! Everything is great, don't change!"


Rating 10/10
5/5
modified review posted

"Your clothing line is awesome!"


Rating 10/10
5/5
modified review posted

"Easy shopping, just wish they had moré size selections! "


Rating 4/10
2/5
modified review posted

"I was not very satisfied. I could not track the item to find where it was. And based on the sizes on the website I bought a large and it was too tight."

modified review Rep reply posted Aug-31-2014

Sheinside., Sheinside rep has responded

“Hello,
Sorry for any inconvenience we have brought you.

Your tracking number is 9405515901147651840999, and you can track your items this website:https://tools.usps.com/go/TrackConfirmAction_input
The tracking history shows that your items has been delivered at 11:46 am on August 28, 2014 in BROOKLYN, NY 11208.
As you can see, we have our own size chart for you to choose. If the size not suit for you, you can change the size for a larger one.

If you have any other questions, please contact us with this email: dispute@sheinside.com
Hope you enjoy your day”


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