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sharperimage.com

Computer Hardware & Software

 

All Customer Reviews (28)

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Rating 10/10 5/5
modified review posted Feb-28-2007
ResellerRatings.com TOP REVIEWER!

"I ordered a refurbished blue-night cd readio, it normally cost 99.99. I payed 14.99 on clearance,and it looks and sounds really great,couldn't be happer."

Rating 10/10 5/5
modified review posted Dec-16-2003

"I recently went online to buy some christmas gifts for friends and family and found the website to be very easy to use and my items were all at my home 6 days later.I love sharper image."

Rating 10/10 5/5
modified review posted Jul-23-2003

"I do not have the order number of exact date so I just entered a 1. This would relate to the overall experience with Sharper Image over a group of orders thids summer.

You can generally count on Sharper Image to be very satisfactory. If there is a problem after the sale they fix it to the customers satisfaction.

The shopping experience at Sharper Image is tops from beginning to end. Actually there is no end until you are completely satisfied."

tripole's Avatar
Charlotte, North Carolina
Rating 10/10 5/5
modified review posted Jul-11-2004

"Ordered T-Fal Avante Elite 4-Slice Toaster. Good price. Fast delivery. Packaging not all that good, but no internal damage. Fast delivery."

Rating 8/10 4/5
modified review posted May-07-2005

"Borderline fraud.. though im sure corporate has nothing to do with it. Whomever prepared my shipment put the older version (cheaper less effective) product in the new and improved box. I open the box.. and there was the box to the cheaper old version of my item.. It fit right inside.. how convenient. The need a little more quality control.. this is ridiculous. I couldn't believe it. Not only for one product but both products i ordered i was given the outdated cheap version when i paid for the new and improved version. Horrible experience. And now i have to wait for a return label to arrive.. they should be sending me the right stuff.. right now!!!

5/14/05
Took the items to my local sharper image and they exchanged them for the correct items with only a few minor questions and an apology. Bottom Line.. go to a Sharper Image store rather than order online to avoid a mishap."

modified review This review was modified by Impc830 on May 17 2005 08:56:52 PM
Rating 8/10 4/5
modified review posted Jun-30-2006

"I ordered the Archos av700 which I knew was on b/o and a pair of the shure E2C earphones. I was really surprised I called sharper image up to see how long DVR would be on back order and they told me they came in and the order was in the process of being shipped as we spoke on the phone. I would order from sharper image again with out any problems and would recommend them to anyone looking for a company to order from with peace on mind. well I finally got my stuff and I did not mention that before I placed my order I called customer service and asked if they price match and I was told yes. I asked how do I get the difference I was told after my order was placed print out a copy of the website and as long as it is a legit website the items were not on sale to fax them the printed pages of the items and as long as they were the same exact item I would get the difference. well I was waiting for the difference to be applied back to my credit card for appox $132.00 and did not see anyhing yet and on 7/8/06 I got a letter saying that they cannot price match because there was no physical store to purchased the stuff off the street and it was only a website. Well called up monday morning 7/10/06 and started raising he*l telling them I was never told that I was just told if I found it cheaper on a legit website they would match the price customer service told me there was nothing they can do because the letter was from corporate.I called corporate and got bounced around there and decided to call customer service again.I spoke to a C/S rep that I spoke the on 7/7/06 and she said she was sorry and because the letter was from corporate she cannot override the letter. Well I told them I am called my credit card company and disputing the amount she said the best she can do for me was give me a $50 gift card and I accepted that but when doing business with anybody with price matching make sure you get all the specs before doing anything."

modified review This review was modified by 1mobilman on July 11 2006 11:27:29 PM
Rating 4/10 2/5
modified review posted Jun-02-2003

"I ordered a scooter, and 2 sets of wheels. 1 week later, the scooter was delivered, but the wheels were not in the box, although they were listed as being shipped in the box. I called on the 5/23, the day it was delivered, and was promised they would go out immediately, and I would receive them by 5/30. When I did not receive them, I called back on 6/2, and was told the shipping department is now processing requests from 5/20, and will get to mine "soon".
I am very disappointed with the service from this company, and will definitely remember this when purchasing again."

Rating 4/10 2/5
modified review posted Nov-29-2006

"Sharper Image and PayPal have a "free shipping" promotion. Unfortunately it isn't always free and you can't tell prior to sealing the deal and making the payment with PayPal. Upon my questions to customer service, I was offered about 1/2 of the shipping charges refunded. For various reasons, unknown before finalizing the order, some items do not qualify for this promotion. Customer service is slow and the order was sent, I was charged and I will have to refuse the order when it arrives to obtain a refund.

-- Thanks for nothing Sharper Image & PayPal -- A failed execution of a promotion that most companies know how to do."

modified review This review was modified by chrispatt on December 13 2006 11:23:31 PM
Rating 4/10 2/5
modified review posted Dec-04-2003

"I ordered on November 30 (sunday). I got an email saying it had shipped on Dec.1st. It ACTUALLY shipped on Dec.3rd though. I was VERY disappointed because I always thought of the sharper image as a high quality company. UPDATE: According to UPS it shipped on Dec.3rd and arrived on Dec. 5th. It ACTUALLY arrived on Dec. 4th. I am very confused about this whole thing."

modified review This review was modified by Yaesr on December 04 2003 05:35:10 PM
Rating 4/10 2/5
modified review posted Aug-05-2008
ResellerRatings.com TOP REVIEWER!

"Purchased an item online then received email 3 weeks later that the item was no longer in stock."

 
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