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"I ordered this on 12/14/2004 07:42:29 PDT and paid for priority 2-3 day shipping. I did not receive the package until:
Your item was delivered at 4:09 pm on December 20, 2004 in MORRISVILLE, NC 27560.
I realized immediately after ordering that I had accidentally ordered the wrong part (alcu instead of cu on the zalman 7700), so I began emailing and calling to have the order changed. I could not reach anyone until almost noon the FOLLOWING day (a full 28 hours AFTER I had placed the order) to discover the package had not shipped, double edged sword here. I wanted to change the product but I was SHOCKED to find out it was not shipped by noon the following day.
The package did not ship until the third day. I paid for an upgraded shipping options (choosing priority over ups ground because I was on the east coast). I was not pleased with the difficulty in communication or the slow shipping, however once I finally did reach someone they were able to change the part number and let me pay the difference in a seperate paypal transaction.
The shipping wasn't impressive. The retail zalman package (which is designed for POS hanging, an extruded clear plastic container) was placed in a USPS priority box with peanuts, however on the top and the bottom of the package, there was zero protection. Basically it was copper thin fin heatsink, extruded plastic package, usps cardboard (no peanuts, no bubble wrap, nothing on the top or bottom of the package). Luckily, my package did not appear to have taken a hit.. but wow, what a chance to take.
Overall, I have to say I'm not overly enthused with the experience. I will not be ordering from sharka corp (or their new face, sharka computers) again. Slow delivery, difficult communication, and very poor packaging are enough to send me in search of another provider."
"I ordered the Zalman CS-2 replacement kit from them: http://sharkacomputers.com/zacsclsuforl.html
I received it within 3 days of ordering, which is pretty good, but I also only live 20 minutes away. Newegg usually sends stuff to me next day because their processing is so fast, but that's beside the point.
I received the parts in a zip lock bag, everything works fine, except for the fact that they did not give me all the components I ordered.
There are 4 things included in the kit and "4) Two thumb screws for Zalman Water Block" is on their list of what I should have received, but did not. I e-mail them about this mishap and I have received no response back.
The items they sent me do indeed work and I am happy with it, but GIVE ME ALL THE ITEMS I ORDERED!"
"Very nice to work with. I had a problem ordering on-line, but E-mailed them about it and recieved an immediate response and the problem was solved. Will buy from again."
"Great service! The package arrived faster than expected! I live in Japan and it still came here fast!! Haven't insalled my cooling unit yet. But, it was packed well and nothing is missing. Also, the response to my emails were prompt as well. I recommend this company!
"Great store, everything went smoothly. There was some ambiguity regarding barb sizes on the pump I ordered, and I guess I ended up ordering the wrong size bard. Sharka computers caught this and e-mailed me to ask if I was sure this is what I wanted. They corrected the order and everything worked together great."
"Called and spoke to customer service, to confirm availability, and then Ordered two Zalman Heat sinks online Friday Aug 22. Received immediate e-mail confirmation after placing the order. The Heat sinks were shipped USPS Friday and I received them today, Monday August 25. Shipped from California received in Florida. Outstanding shipping by SharkA and Unbelievable delivery response from USPS Priority Mail. Very Competitive price. I am very happy with this company and recommend them highly."
"Great people to deal with,fast shipping,good customer relations,Top notch advisiors to what you are in need of for a project.A great selection of parts,and very good prices to boot.Will be a repeat customer I"m sold :) Steve Cuomo"
This review was modified by o-matter on May 05 2005 03:09:09 PM
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posted Dec-22-2007 
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![Share](javascript:share_rating({"review_body":"I ordered the Zalman CS-2 replacement kit from them:<br>http:\/\/sharkacomputers.com\/zacsclsuforl.html<br><br>I received it within 3 days of ordering, which is pretty good, but I also only live 20 minutes away. Newegg usually sends stuff to me next day because their processing is so fast, but that\u0027s beside the point.<br><br>I received the parts in a zip lock bag, everything works fine, except for the fact that they did not give me all the components I ordered.<br><br>There are 4 things included in the kit and \u00224) Two thumb screws for Zalman Water Block\u0022 is on their list of what I should have received, but did not. I e-mail them about this mishap and I have received no response back.<br><br>The items they sent me do indeed work and I am happy with it, but GIVE ME ALL THE ITEMS I ORDERED!","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/352640#comment352640","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"sisq0kidd","rating":"2"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Very nice to work with. I had a problem ordering on-line, but E-mailed them about it and recieved an immediate response and the problem was solved. Will buy from again.","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/78152#comment78152","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"Envoi","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Ordered a Zalman HSF, they had an excellent price and it very few other stores had the item in stock. Shipped pretty quickly. ","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/135401#comment135401","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"paulvanderspek","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great service! The package arrived faster than expected! I live in Japan and it still came here fast!! Haven\u0027t insalled my cooling unit yet. But, it was packed well and nothing is missing. <br>Also, the response to my emails were prompt as well. <br>I recommend this company! <br><br>Thanks again!<br><br>ET","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/168821#comment168821","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"sonofthor","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great store, everything went smoothly. There was some ambiguity regarding barb sizes on the pump I ordered, and I guess I ended up ordering the wrong size bard. Sharka computers caught this and e-mailed me to ask if I was sure this is what I wanted. They corrected the order and everything worked together great.","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/235633#comment235633","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"Amadues","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Shipped within 1 day of placing order. No problems. Would buy from them again. ","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/51788#comment51788","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"jemarti","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Called and spoke to customer service, to confirm availability, and then Ordered two Zalman Heat sinks online Friday Aug 22. Received immediate e-mail confirmation after placing the order. The Heat sinks were shipped USPS Friday and I received them today, Monday August 25. Shipped from California received in Florida. Outstanding shipping by SharkA and Unbelievable delivery response from USPS Priority Mail. Very Competitive price. I am very happy with this company and recommend them highly.","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/94243#comment94243","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"jwmkm","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Easy,Fast,Great Price on ordered Product and accepts PayPal Payments!","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/151065#comment151065","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"blueflame1","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"Great people to deal with,fast shipping,good customer relations,Top notch advisiors to what you are in need of for a project.A great selection of parts,and very good prices to boot.Will be a repeat customer I\u0022m sold :) Steve Cuomo","link":"http:\/\/www.resellerratings.com\/store\/Sharka_Computers_Sharka_Corp_3\/comment\/201818#comment201818","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Sharka_Computers_Sharka_Corp_3.jpg","store_name":"Sharka Computers \/ Sharka Corp. (sharkacorp.com)","username":"o-matter","rating":"5"}, "single");){kind=link}
"I ordered this on 12/14/2004 07:42:29 PDT and paid for priority 2-3 day shipping. I did not receive the package until:
Your item was delivered at 4:09 pm on December 20, 2004 in MORRISVILLE, NC 27560.
I realized immediately after ordering that I had accidentally ordered the wrong part (alcu instead of cu on the zalman 7700), so I began emailing and calling to have the order changed. I could not reach anyone until almost noon the FOLLOWING day (a full 28 hours AFTER I had placed the order) to discover the package had not shipped, double edged sword here. I wanted to change the product but I was SHOCKED to find out it was not shipped by noon the following day.
The package did not ship until the third day. I paid for an upgraded shipping options (choosing priority over ups ground because I was on the east coast). I was not pleased with the difficulty in communication or the slow shipping, however once I finally did reach someone they were able to change the part number and let me pay the difference in a seperate paypal transaction.
The shipping wasn't impressive. The retail zalman package (which is designed for POS hanging, an extruded clear plastic container) was placed in a USPS priority box with peanuts, however on the top and the bottom of the package, there was zero protection. Basically it was copper thin fin heatsink, extruded plastic package, usps cardboard (no peanuts, no bubble wrap, nothing on the top or bottom of the package). Luckily, my package did not appear to have taken a hit.. but wow, what a chance to take.
Overall, I have to say I'm not overly enthused with the experience. I will not be ordering from sharka corp (or their new face, sharka computers) again. Slow delivery, difficult communication, and very poor packaging are enough to send me in search of another provider."