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Store Rating and Reviews Shark Systems / sharksys.com

Homepage: http://www.shopsharksystems.com
Store Actively Participates This company DOES actively participate at ResellerRatings to monitor feedback and respond to customer issues.
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Overall Customer Satisfaction Rating  
Six-Month Rating: 10.00 / 10
Six-Month Reviews: 6
Lifetime Reviews: 12

   


Lifetime Rating: 10.00 / 10
All Stores Avg.: 8.03
7.50 Pricing of Products and Services
8.75 Likelihood of Future Purchases
7.92 Shipping and Packaging
9.17 Customer Service
0.00 Return or Replacement
Show Reviews Read all 12 reviews below.
This merchant has fewer than 20 reviews in the past 6 months.
 
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Visa / Mastercard
American Express
Discover
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COD
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UPS Ground
Priority Next Day
Standard Next Day
International
2-3 Day Delivery
Online Ordering
Online Order Tracking
Secure Order Processing
Require User Registration
Guaranteed Security
International Orders
Customer Info. Confidential
Customer Support
RMA Required

mailing address:
customer support email:
support@shopsharksystems.com
phone:
1-800-773-7800
customer support:
1-800-773-7800
business hours (est):
9:00am - 5:00 PM EST Mon-Fri  
Closed Sat and Sun

FAX: 1-888-740-2956


 Shark Systems / sharksys.com Customer Reviews
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Reviews 1 - 12 of 12
Very Satisfied
Reviewer: Geomaticsman (1)
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11/23/08 8:14 AM
I decided to order a high-end HP flat panel monitor for my computer and after researching Canadian prices on the internet, quickly found that Shark Systems in Ontario had the best FOB price (i.e. price including shipping). I had never heard of Shark Systems before so did some checking but found only positive feedback and enough of it to satisfy my concerns and ordered the monitor.  
 
I paid by PayPal and when I got home the next day(!) found a UPS delivery sticker on the door. I had to phone call UPS twice to hold delivery (another story) and it took me 3 days to get to the UPS depot because of their limited pickup hours.  
 
I buy and sell a lot of stuff over the internet and overall my buying experience with Shark Systems was "good". My two quibbles are that I wish Canada Post was offered as a shipping option because I don't find UPS convenient and never use them unless I can't help it. I also wish I could have purchased from a depot outside of Ontario so I wouldn't have to pay PST.  
 
Otherwise, it was a postive buying experience and I have no concerns about recommending Shark Systems.

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Reseller Reply    
Posted by
12/3/08 9:51 PM
thanks for your comments - we are looking into expanding our shipping options to include Canada Post for Canadian customers; we currently offer UPS or Purolator due to volume discounts which we can pass along to the customer.

Shark Systems / sharksys.com
shopsharksystems

Very Satisfied
Reviewer: MetalHead42 (1)
Click Here to See the Profile for MetalHead42

11/15/08 1:38 AM
It was time to buy a new computer, and I looked at a few possible retailers. I wasn't happy with any of them.  
 
Jake at Shark Systems was and still is an excellent helpful guy. We talked about what components the computer needed for a gaming rig. Awesome, the computer's taking shape!  
 
Then something was bugging me. AAAGHH!! I forgot a soundcard! ohnoes! Near the last day of completion, we had an awesome s/c figured out.  
 
Shark Systems is very flexible and friendly. They actually seem to care for their customers and follow-up how your new rig is performing.  
 
Excellent company! =)

Very Satisfied
Reviewer: vektor00 (1)
User Rating: 
Click Here to See the Profile for vektor00

11/7/08 6:38 PM
Extremely helpful sales person, assisting me step-by-step to find the right products! The level of service I received before, during and after the transaction process made it a pleasant purchasing experience. Product was received as described, quick delivery time and at a superb price!  
 
Shark Systems will definitely have my recommendation to family and friends - having the variety of products, expertise and friendliness that I expect from an online retailer!

Very Satisfied
Reviewer: sstef (1)
Click Here to See the Profile for sstef

11/7/08 1:52 PM
Very satisfied. Excellent pricing, communication and quick delivery as promised. Website is easy to use and has an excellent set of tools to calculate shipping and communicate.  
This vendor has become my main supplier of both hardware and software.

Very Satisfied
Reviewer: VanPuffelen (1)
Click Here to See the Profile for VanPuffelen

10/22/08 10:42 AM
I have purchased the HP Mediasmart Server EX475 through the internet on October 8th. The server has been delivered by mailservice at my home in the Netherlands on October 18th. I am now waiting for the invoice on importtaxes.  
Parcel arrived in a good condition. However the box had been opened (customs ?) and closed with a lot of tape. An additional box might have been a good idea.  
Final conlusion: Excellent experience with Shark Systems. I can suggest others from the Netherlands to buy the HP EX475 here. Stupid idea of HP not to support this Server in the Netherlands.  
oct 31: I have received the bill from my credit card company. They just additionally invoiced the shipping cost again. I have requested the creditcard company to cahrge this back. NOT a good performance of Shark Systems  
oct 31: Shark Systems has corrected the mistake immediately and in an excellent way. I am very happy with the quick and accurate response.

This review was modified by its author, VanPuffelen, on 11/5/08 9:36 AM.

Very Satisfied
Reviewer: greygeorge (1)
Click Here to See the Profile for greygeorge

10/20/08 2:10 AM
I received the laptop on the time specified by the Shard Systems Staff. They responed to my phone call and eamils. Everything is just fine. Thanks to the excellent services provided by Shard Systems.  
 
Highly recommended. Very satisfied!

This review was modified by its author, greygeorge, on 10/27/08 2:59 AM.

Reseller Reply    
Posted by
10/20/08 10:03 AM
Hello greygeorge:  
 
Sorry for the confusion, your order has shipped from Vancouver (not to Vancouver)  
 
Your order was placed the end of the day on Oct 14th and was shipped on Oct 16th. You will see delivery of your item before the end of the day on Wednesday.  
 
If your order is not received by this time please contact the sales department at 1-800-773-7800. We are committed to your complete satisfaction.

Shark Systems / sharksys.com
shopsharksystems

Very Satisfied
Reviewer: olokaas (1)
Click Here to See the Profile for olokaas

1/19/08 4:42 AM
Bought an Asus EEE PC from Shark System, and chose International Express to Norway, was very happy with the packaging, processing and delivery time. There was also a little gift enclosed! very happy wwith the service from Shark System, highly recomended!

Very Satisfied
Reviewer: Kaladran (1)
User Rating: 
Click Here to See the Profile for Kaladran

1/5/08 2:36 PM
I contacted Shark Systems in early December to have a custom built PC created as a Christmas present to myself. After working with their representative to create the best possible PC within my budget I placed the order through their website. Shark Systems kept me updated through the entire process, letting me know when all the parts had been ordered, received and assembled. After a few marginal delays due to UPS not delivering the heatsink on time, Shark Systems took it upon themselves to upgrade my shipping to Priority 1 day shipping to ensure that I would receive my computer on time to have in under the Christmas tree.  
 
Out of the box the computer has worked without a hitch. Booting up at high speed, I have now been able to play the newest games with maxed out settings. After a week now I have not had a single issue with the computer and everything is running perfectly. Shark Systems has followed up and ensured that everything was good as well.  
 
Overall I have had a very positive experience with Shark Systems and would highly recommend them to anyone looking for a new computer, either custom or pre-built.  

Very Satisfied
Reviewer: alex.l (1)
Click Here to See the Profile for alex.l

1/2/08 1:51 PM
I have been a long time customer of Shark Systems, and I still remain loyal to this day due to its fantastic service and amazing speed at which I received my order. In fact I recently ordered a new hard drive and it came the next day! Not only was it fast but always 100% accurate, and at a great price. I’ve shopped at a number of vendors over time, but once I found Shark Systems I’ve stuck with it because there is simply no other store that compares to it. So overall, great service, great price, great selection, and a great company!

Very Satisfied
Reviewer: Kosmo74 (1)
Click Here to See the Profile for Kosmo74

12/28/07 10:57 AM
great first time experience had my hard to find,at least here in the states,item.Yes I received my item and yes i got it way before estimated delivery date which was excellent considering the holiday and all.The best part was customer service Jake not only double checked for my product but actually gave me a call back confirming it was in stock.Very impressed

Very Satisfied
Reviewer: the_ripper969 (1)
Click Here to See the Profile for the_ripper969

4/2/05 3:46 PM
I bought a monitor, cpu, motherboard, power supply, video card and so much more. Moose Computers has given me all things I need to keep my cpu up to date in the gaming world and it didn't cost me an arm and a leg.

Very Satisfied
Reviewer: dukemaster (2)
Click Here to See the Profile for dukemaster

6/3/03 6:13 PM
Bought Upgrade parts for 3 of my existing systems that I had also bought from Moose Computers a various times over the past 2 years. I currently own 5 Moose Computers. The reasons I keep going back:  
- Fast Service and Delivery  
- Brand Name Parts at the Best Prices  
- Full Warrenty and Fast Replacement, when the harddrive in my server failed, They had it replaced in less than 36 hours.  
- Great Support, whenever I have a question, they get back to me quickly.  
 
I love my Moose, all 5 of them.

This review was modified by its author, dukemaster, on 6/3/03 6:16 PM.

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