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sharksystems.com/

Computer Hardware & Software

Rating 9.38/10 99 reviews
9.38/100 (6-month rating)
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Shark Systems (sharksys.com, shopsharksystems.com) is not a merchant member
Shark Systems (sharksys.com, shopsharksystems.com) currently does NOT actively participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Claim your page!
 

All Customer Reviews (99)

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Rating 8/10 4/5
modified review posted Feb-01-2012

"Shark systems offered good service, a competitively priced product, and prompt delivery. The only complaints I have are one, that their checkout process is a bit confusing, i.e. before you are finished shcecking out an invoice is created. When you are finished you are not directed to a order complete page that confirms your payment. So if you entered your credit card info, just wait for it to clear on your bank account. Second of all don't expect to actually speak to a customer service rep, although they were prompt in their replies to email and voicemails. I was often left wondering what exactly was taking place on their end. I will say however, everything worked out great, in fact, when their was confusion and things were slowed down they upgraded my shipping. Now that I have experience with them I would choose them again, just wanted to add a word of caution"

Rating 10/10 5/5
modified review posted Jan-16-2012

"This is not the first time that I have trusted Shark Systems for purchasing electronics online. I purchased my Lenovo laptop and most recently an external hard drive. I found the website easy to navigate and e-mailed with a couple of questions about my potential order. The service that I got was professional, informational and I now have piece of mind knowing that I am backing up all of my valuable content. Thanks for great service! Until next time. Jordan M. "

Rating 10/10 5/5
modified review posted Jan-16-2012

"Ordered 2 laptop carrying cases, shipping was fast and well packed. my email question was answered quickly."

Rating 10/10 5/5
modified review posted Oct-19-2011

"Just bought a laptop from shark systems good service and I recieved my shipment on time :) I will be purchasing again in the future."

Rating 2/10 1/5
modified review posted Apr-30-2011

"
DO NOT BUY ANYTHING FROM THIS PLACE !!!!!!!!!

I ordered the Sony BD-5730S-01 on April 1st. I noticed my order status never changed on the website after 3 days so I emailed this store. The gentleman who replied to the email stated that the order went through and would be shipped that day. Well, I recieved no email about tracking or confirmation that it has been shipped. So, after 4 weeks, I tried calling that store. All it has is an automated phone message and says to email them. I sent 3 more emails and recieved no response. I finally did a search and found the owners home number and his finace answered. She took my order info and said he would call back in an hour. Well, it has been 6 days now with no call back or any kind of response. I will be contacting the better bussiness Bureau and report this guy. "

modified review This review was modified by Kalliedog on April 30 2011 09:27:30 AM
+ Read the user comments for this survey
Rating 10/10 5/5
modified review posted Apr-24-2011

"It is a one favorite merchant which I am wondering to order from. Quality equipment at suitable price. Thank You."

Rating 2/10 1/5
modified review posted Mar-23-2011

"Do NOT deal with this guy. I never received the item. They do not return e-mails or phone calls. Almost two weeks later and no response. Once I did reach a woman by phone who agreed to a refund. Didn't happen. I have escalated this to a PayPal claim and also to the South Central branch of the Better Business Bureau of Ontario.
This has been the worst online experience ever for me by far. Do yourself a big favour and purchase elsewhere.

UPDATE: PayPal came through for me and refunded. I recommend using them. They can save you from guys like this. "

modified review This review was modified by jgabriel1960 on March 28 2011 07:03:33 PM
modified review posted Apr-14-2011

shopsharksystems, Shark Systems (sharksys.com, shopsharksystems.com) rep has responded

“An important note from Shark Systems to any customer affected by our transistion to a new warehouse;

Please take $100 off ANY item on Sharksystems.com (minimum value $100 Canadian or US Dollars)

*** MUST HAVE THE SAME SHIPPING ADDRESS AS YOUR ORIGINAL ORDER AND YOU MUST USE YOUR ORIGINAL ORDER NUMBER AS YOUR COUPON CODE DURING CHECKOUT***

Thank you for your cooperation and understanding! Our Business is based on your trust. Note

- J. Beischlag
President and CEO
Shark Systems
www.sharksystems.com
p. 1-800-773-7800
f. 1-888-740-2956”

Rating 2/10 1/5
modified review posted Mar-22-2011

"terrible internet shopping mall.
i ordered 15 march i paid 16 march but it's panding until now.
i tried several times to contact them but no answer no reply only machine voice, ARS.
i am trying to cancel my payment to paypal."

modified review posted Apr-14-2011

shopsharksystems, Shark Systems (sharksys.com, shopsharksystems.com) rep has responded

“An important note from Shark Systems to any customer affected by our transistion to a new warehouse;

Please take $100 off ANY item on Sharksystems.com (minimum value $100 Canadian or US Dollars)

*** MUST HAVE THE SAME SHIPPING ADDRESS AS YOUR ORIGINAL ORDER AND YOU MUST USE YOUR ORIGINAL ORDER NUMBER AS YOUR COUPON CODE DURING CHECKOUT***

Thank you for your cooperation and understanding! Our Business is based on your trust. Note

- J. Beischlag
President and CEO
Shark Systems
www.sharksystems.com
p. 1-800-773-7800
f. 1-888-740-2956”

Rating 10/10 5/5
modified review posted Mar-18-2011

"order was easy and fast, had a problem during checkout but the ceo called me directly and fixed it for me.. will modify my review if required. 5/5 for now thanks Shark."

modified review This review was modified by rocksoff1972 on March 25 2011 09:24:05 AM
Rating 2/10 1/5
modified review posted Mar-10-2011

"Dealing with shark systems,has been the worst experiance i have ever had,and the nightmare isnt over yet! ordered 3 benq mp782st projectors on 02-14-2011,they said they were in stock and would ship 3day ups,waited a week never saw anything,called talk to the lady who answers their phone she said she has no idea where my stuff is and that she cant be of anymore help to me,she would forward my request to someone but wouldnt tell me who. never heard a thing from anyone,called again 3 more times to find out whats going on same thing she said im sorry i cant help you (WTF) then they wouldnt answer anymore phone calls from me and would not reply to any emails i sent. so i finaly called my credit card company to dispute the charges,as nothing had been sent and they wouldnt even reply to an email. i sent them an email telling them just that and also to cancel my order and put the 3200.00 back on my credit card, now this is march 10th 2011, they send me a shipment notifacation telling me they have one projector and that it has been shipped after i told them not to do so and cancel my order,first of all i dont need 1 projector i needed 3, so when there package shows it will be refused,as i have already ordered other projectors from a reputable company and there already here. these people are the biggest scammers i have ever dealt with, what ever you do dont be a damn fool and spend a penney of your money with them!!!!

Tom Goldberg

P.S. The next report we are writing is going to the canadian better business bureau!!"

+ Read the user comments for this survey
modified review posted Apr-14-2011

shopsharksystems, Shark Systems (sharksys.com, shopsharksystems.com) rep has responded

“An important note from Shark Systems to any customer affected by our transistion to a new warehouse;

Please take $100 off ANY item on Sharksystems.com (minimum value $100 Canadian or US Dollars)

*** MUST HAVE THE SAME SHIPPING ADDRESS AS YOUR ORIGINAL ORDER AND YOU MUST USE YOUR ORIGINAL ORDER NUMBER AS YOUR COUPON CODE DURING CHECKOUT***

Thank you for your cooperation and understanding! Our Business is based on your trust. Note

- J. Beischlag
President and CEO
Shark Systems
www.sharksystems.com
p. 1-800-773-7800
f. 1-888-740-2956”

 
 
 

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