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RatingsRating
Store InformationStore Info
Full Rating Profile
    • Address: 750 shames Dr
    • Contact: support@serversupply.com
    • Phone: 516-334-7700
    • Customer Support: 800-413-6989
    • Business Hours: 9:30 AM - 7:00 PM Mon-Fri Closed Sat-Sun
    • Fax: 516-334-7727

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: Rating 6.56/10 6.56/10
    Shipping & packaging: Rating 5.63/10 5.63/10
    Customer service: Rating 5.71/10 5.71/10
    Return/Replacement policy: Rating 5.00/10 5.00/10

305 Customer Reviews

Rating 10/10
5/5
modified review posted

"Items were packed securely and shipped promptly. Shipment arrived sooner than expected."


Rating 10/10
5/5
modified review posted

"Easy to order, received the product fast!"


Rating 10/10
5/5
modified review posted

"Filled the order quickly. Very satisfied"


Rating 10/10
5/5
modified review posted

"Fast service. Refurbished motherboard looks and functions like new. Very clean! Professional packing and immediate shipping!"


Rating 10/10
5/5
modified review posted

"My parts arrived as ordered."


Rating 2/10
1/5
modified review posted

"I ordered 2 Lenovo 433815U docking stations. When they arrived, we opened up the box to find European power cords inside. I looked at the boxes and there were 2 labels on the side. One said 433815U and the other said 433815G. When I Googled 433815G, it mentioned that this was a European model. I called Server Supply and said I got wrong cables, but I needed US cables with 3 prong. They apologized and the next day I got 2 replacement cables, but they were 2 prong. The power supply required 3 prong. I called them again, and they told me that all the Lenovo stations were factory fresh. I said it was sealed, but there was 2 labels on the box. I was told they had no other cables in stock. I asked what do other customers do, she replied, how do I know, they probably buy them. I asked for an RMA and was given one, but decided since I had saved about $45 ea on 2 units over NewEgg, I would find some cables and order them instead plus I would have to pay shipping back to Server Supply. For $15 I got 2 TripLite cords and kept the stations"


Rating 10/10
5/5
modified review posted

"Price was great and they delivered quickly."


Rating 10/10
5/5
modified review posted

"Quick and easy to get what we needed."


Rating 10/10
5/5
modified review posted

"Quick delivery and the jetdirect card is working perfectly."


Rating 10/10
5/5
modified review posted

"The drive arrived but PC is in for repair so I can't install it yet I'll let you know when I get my PC back next week
Bruce
"


Rating 6/10
3/5
modified review posted

"Shipping was quick the problem is when I'm trying to get a response from them I sent two emails about receiving the wrong part and the other part was fried just trying get my money back on two items"


Rating 10/10
5/5
modified review posted

"Very pleased with the purchase and product."


Rating 2/10
1/5
modified review posted

"I've placed 3 orders within a two day span - The first RMA request was for a part labeled with the part# I order however wasn't the correct part.

I'm placing a second RMA request as I ordered a Tape Drive and received a HD

I will not use Server Supply again
"

modified review Rep reply posted Oct-23-2014

serversupply, Server Supply, Inc. rep has responded

“You placed 2 orders with ServerSupply out of which one was a RMA. We have provided a prepaid return label for you to send the item back. As soon as we received the item, a full refund was issued back on your credit card.

Also you company has 90+ orders with ServerSupply over the past 4 years and there have been only 3 RMAs. ServerSupply has been and will continue to provide above par service and merchandise.”


Rating 10/10
5/5
modified review posted

"Ordered a replacement system board for a long-obsolete HP laptop. The price was very reasonable, unit was exactly as described, delivery was prompt, and it works great. I couldn't be happier."


Rating 10/10
5/5
modified review posted

"server supply has the best prices , availability and fast shipping for replacement parts on HP servers."


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