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serversupply.com

Computer Hardware & Software

Rating 6.25/10 32 reviews
(136 lifetime reviews)

6.25/100 (6-month rating)
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All Customer Reviews (136)

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Rating 10/10 5/5
modified review posted May-22-2012

"needed some western digital hard drives and serversupply had them in stock. Their prices were great and all the drives arrived very well packed. I will definitely buy from them again."

Rating 2/10 1/5
modified review posted May-21-2012

"I ordered 3 hard drives for an emergency where our server had 2 hard drives fail. I wanted to make sure I got the same drives that the rest of the RAID had. Serversupply send me 3 different drives that happen to use be the same size and brand. The drives worked fine.

I log onto their site to order more drives and I see that the ones they sent me are $136 while the ones I ordered and got charged for are $285.

I am outside of their '30 day warranty' and they will not refund me the difference. What terrible customer service. They charge you for one product and send you another one that is half the price.

To know they charged me double the price of the product they sent me and still not refund it because it's been 30 days just amazes me. How can you be so dishonest?

To top it off, they sent me sent me an email a few days ago saying they would refund me but sent me another one today saying they will not."

modified review This review was modified by ihstech on May 21 2012 08:29:24 AM
Rating 10/10 5/5
modified review posted May-16-2012

"I had an excellent experience with Server Supply! I was looking for a hard drive that would fit my older ACER Aspire 9410Z laptop because the old one became corrupted. Since it's an older laptop I was having an interesting time trying to find the same or similarly dimensioned hard drive. They had exactly the part I needed and at a very reasonable price.

Oh, and the best part was that my hard drive was listed at $55 but when I added it to my cart, it listed itself as $45! I hadn't input any kind of coupon code or anything similar, so that was certainly a pleasant surprise. And the free shipping was certainly a plus.

I do and would recommend this company and will be ordering from them again in the future."

modified review This review was modified by Lunessence on May 16 2012 07:33:10 AM
Rating 2/10 1/5
modified review posted May-04-2012

"Bad experience with Server Supply, Inc.

I ordered a used replacement HDD for my Dell computer. After re-formatting the drive and loading my operating system, I ran the drive for about a week when it started throwing continuous errors, BSOD and so on. After running several disk checks, I realized that this was a failing HDD with many bad sectors and clusters. Much worse than my original HDD that this one was purchased to replace.

I emailed Server Supply with an explanation of the problems and a picture of the screen showing the errors asking for a replacement, but never received a response.

I chalked this up to a bad experience and will never use server supply again but I also want to make sure anyone else who considers using them can at least consider my experience before doing so.

Thank you for reading."

modified review posted May-08-2012

serversupply, Server Supply, Inc. rep has responded

“Dear Customer
Thank you for taking the time to share your feedback. You bought the hard drive on march 12th and almost 2 months later you found out you had a bad drive. All our used drives come with 30 days warranty.”

Rating 2/10 1/5
modified review posted Apr-25-2012

"Watch out, they ship incomplete and then fail to fix or refund!
Motherboard missing IO shield, not listed on web description.

Buyer beware very shady business!"

Rating 2/10 1/5
modified review posted Apr-23-2012

"Stay away from these guys. They did not send a tracking/confirmation email until I requested one. When it finally arrived 10 days after ordering, I found that they sent me a scratched up used DVD drive. Their website and invoice (enclosed in the package!) clearly stated "new". When emailed they did not reply. When I called their Long Island City NY telephone number, they told me that I had made the mistake by sending it back! When asked if they would follow up by sending out a "new" unit they said no. When asked what about my order, they stated, "We will issue a refund".......... I can only wonder when!"

modified review This review was modified by qwill on April 23 2012 10:16:51 AM
Rating 8/10 4/5
modified review posted Apr-18-2012

"I bought my item through Google Wallet. Was my first time using it, I was very worry about my package. Thanks to Olivia I could know my package arrives on time.
Excellent service Olivia!! :)"

Rating 10/10 5/5
modified review posted Apr-11-2012

"I was looking for a mother board (D875PBZ) and HDD (ST3400555SS). I called couple of places but couldn't find the right price.
when i called ServerSupply they gave me the best price. I received both parts on time and they are working fantastic with my system.
I really appreciate for that."

Rating 2/10 1/5
modified review posted Apr-05-2012

"Ordered 2 Dell U738K SAS drives on 3/19. Website says the drives come with the hot-plug tray and are brand new. Received the bare drives, no tray. Called and complained, they blamed it on their distributor and offered an RMA. I needed the drives installed ASAP so I obtained the trays elsewhere and installed the drives. One of them had a data volume on it, so it was NOT new.

I will not be ordering from these guys again."

Rating 2/10 1/5
modified review posted Mar-18-2012

"Ordered 2 Seagate ST31000524NS Constellation Eenterprise grade harddrives. They shipped the items late. When they finally got here, I checked on the model numbers they had sent me the Barracuda drives instead. When I called the CSR # (waited 20 mins) finally was told that they do not have those drives in stock. Ordered from Amazon and got what I needed. First and last order from these clowns. DO NOT DO BUSINESS WITH THEM"

 
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