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Ratings Rating
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Full Rating Profile
Securranty, LL Coupons
  • Rating 8.90/10 264 reviews

    8.90 / 100
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    Securranty, LLC is a merchant member
    Securranty, LLC participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,875 merchant members.
  • Securranty, LLC contact information

    • Address: 23501 Cinco Ranch Blvd, B224
    • Contact: claims@securranty.com
    • Phone: 608-492-6129
    • Customer Support: 877-592-7726
    • Business Hours: 9am - 5pm CST
    • Fax: 608-234-4749

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 8.33/10 8.33/10
    Chance of future purchase: Rating 8.67/10 8.67/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 9.11/10 9.11/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

All 264 Customer Reviews

Rating 10/10
5/5
modified review posted

"I had a very good experience with securranty. I had a few questions, sent them an email and Alex responded very quickly and answered all my questions and provided links to further assist me. I have purchased a 2 year coverage plan. "




Rating 10/10
5/5
modified review posted

"ordering went very smooth, it will be good to have a piece of mind that my phone is insured."


Rating 10/10
5/5
modified review posted

"Very helpful experience and very cost effective compared to other plans we looked at...."


Rating 10/10
5/5
modified review posted

"Better price for a warranty and good word of mouth led me to them.... Very pleased with the transaction and communication. "


Rating 10/10
5/5
modified review posted

"It was simple and priced well for my laptop. I hope I do not have to test this warranty, but if I do I expect they will do a great job."


Rating 10/10
5/5
modified review posted

"speedy service through phone."


Rating 10/10
5/5
modified review posted

"I had looked at several of the warranty groups for a television I won at work. (first nice TV I've had and wanted to protect it) Was very easy to review your warranty and reviews were better than most. I used this because Samsung (my brand of TV) had you on their website. Hope I never need to use but...if I do hope it follows through on promise!"


No Avatar
Rating 6/10
3/5
modified review posted

"Very slow to process transaction. The rep didn't seem to know what he was doing and the pricing was also confusing/misleading."


Rating 6/10
3/5
modified review posted

"Customer service wasn't very knowledgeable, but rest of experience was ok. I bought a warranty for my Samsung Galaxy S4; hopefully I won't have to cash in on it but if I do, that's when I will be able to give a real rating! "


Rating 10/10
5/5
modified review posted

"Staff was prompt and helpful. "


Rating 10/10
5/5
modified review posted

"So far so good! I was happy to find that I didn't need a waiting period. I was afraid to take the new tablet out of the house, but with the warranty, I went ahead and took it to a neighborhood meeting so I could take notes. It seems like great insurance for the best price around. I did a bunch of research before I chose Securranty. I haven't had to use it and I don't hope to. I feel better having it."


Rating 2/10
1/5
modified review posted

"Feel they should not send out possible harmful email for a receipt."

modified review Rep reply posted Feb-25-2014

Securranty, Securranty, LLC rep has responded

“We appreciate your feedback. If an email routes to your spam folder it does not mean that the email is harmful. Thank you for your purchase.”


Rating 10/10
5/5
modified review posted

"The service and quality of knowledge was superb. Very helpful and was an enjoyable experience!

Thanks Securranty,
B. Russell
"


Rating 6/10
3/5
modified review posted

"Will never buy another warranty from them again "

modified review Rep reply posted Feb-25-2014

Securranty, Securranty, LLC rep has responded

“You purchased a warranty and then filed a claim within minutes of purchasing a warranty. This means that you filed a claim an item that was already damaged, thus a fraudulent claim. We have hundreds of customers that have provided positive feedback after their claims experience with us!”


Rating 10/10
5/5
modified review posted

"1) Got back to me quickly about if they would provide a warranty on my
Coby 32" Led television since Coby electronics went out of business.

2) Very professional and friendly staff.

3) $39.99 for 5 year TV warranty - Insane low price !!!!

"