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Stores > Scrapbook.com
  • Scrapbook.com

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      85205
    •  
    • BUSINESS HOURS
      n/a
      GENERAL PHONE
      1-800-727-2726
      FAX
      480-832-5349
    • SUPPORT EMAIL
      support@scrapbook.com
      SUPPORT PHONE
      1-800-727-2726

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: Rating 10.00/10 10.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: Rating 10.00/10 10.00/10
Voice your opinion! Review Scrapbook.com by clicking a star below.
Rating 10/10
5/5
2016-05-13

Everything and more

"This is my go to place for scrapbook supplies. My daughter and I spend hours looking for the perfect accent for our treasured books. "



Rating 10/10
5/5
2013-01-27

"Very happy with purchase here. Got a pair of craft scissors Cutter Bee and some bazzill for some projects I'm working on. Decided what to get after emailing their customer service and asking for recommnedations.
After I ordered, I got a shipping notice less than 3 hours later. That was unexpected and so appreciated.
The products have been just what I needed. What more can I say?
"


Rating 10/10
5/5
2012-08-05

"Great place to shop online. The website is easy to navigate, complete with examples of using their products, and loads fast. Prices are reasonable and shipping costs and time frames are good. The deal of the day and coupons to use on your current order are great! I would recommend this site to anyone interested in scrapbooking/crafting/card making. "


Rating 10/10
5/5
2012-06-06

"EXCELLENT Customer Service. extremely fast email confirmation, plus order processes/shipped the next day. Scrapbook.com packages everything so wonderfully, nothing is ever damaged. AAA Rating. I will use them again."


Rating 10/10
5/5
2012-06-05

"Good prices. Fast shipping. Would definitely shop again."


Rating 2/10
1/5
2012-04-27

"Scrapbook.com misrepresented their products in the website's descriptions. When looking for scrapbook supplies, being acid free is critical.

When I left a review of the product, they will not post the review as the review is unfavorable and accurately describes the product.
"

This review was modified by Ellie1988 on May 03 2012 04:46:50 PM

Rating 10/10
5/5
2010-12-25

"This is my first online shopping experience with Scrapbook.com - BUT only one of hundreds of transactions I have made on line this year with other companies. I would say - BY FAR - this was my best ever online shopping experience. I found the products were well catagorised (brand, type, colour, price)- and even when I looked up using one of these fields, I could then filter the results several times. After I placed my order, I recieved a follow-up email offering me suggestions of how & what to use the products for & some design ideas. When the order was shipped, I was notified it was on it's way AND it arrived in record time before christmas!! ONLY 10 days from placement to delivery across the world!! Beautifully packaged & all as ordered - 10/10 for SCRAPBOOK.COM - I'll be shopping there regularly now!!!"


Rating 10/10
5/5
2010-12-03

"Love shopping at scrapbook.com. I use a couple different online scrapbook stores and I always get my stuff delivered very quickly from scrapbook.com and have never had an issue. they always have the newest products that other websites are sold out of. this is my first stop when shopping. "


Rating 10/10
5/5
2010-10-13

"I love Scrapbook.com--they have most of the products I'm always looking for, but I do wish they had more "free shipping" coupons/promotions. I spent almost $100 and would have spent more but had to allow for the cost of shipping. It seems so discouraging to have a big list of items and have to remove some to allow for the cost of shipping. I would also order more frequently in smaller quantities if shipping weren't an issue. But overall, I like the products they offer and like the web layout."


Rating 10/10
5/5
2010-10-08

"I placed an order for a product that I desperately needed, but as I just started my business and am trying to save on costs I do standard shipping.
I was so shocked at how fast my order reached me- Scrapbook.com is an awesome company!
This was my second order from them and I will continue to purchase from them in the future as well as highly recommend them to others.
"


Rating 8/10
4/5
2010-10-06

"The Silhouette blades came fast and well packed. I'm very satisfied with the service. "


Rating 10/10
5/5
2010-10-03

"My order experience was wonderful. First, I love the search tool on the website -- the predictive images helped me refine what I was looking for and discover product that I didn't know existed. My order came quickly and there were absolutely no hassles. I'll definitely be using Scrapbook.com for my craft shopping needs in the future. "


Rating 10/10
5/5
2010-09-28

"Excellent customer service and super fast shipping. Everything arrived just as described.
Will definitely purchase from again!
-D
"


Rating 10/10
5/5
2010-09-26

"Wrote company because I thought shipping was free, they refuded my credit card!!!No questions asked. Love how they work in Real Time so I know if the item I want is in stock. Scrapbook.com has the latest, greatest selection and I am now a loyal customer who tells all her friends about them."

This review was modified by shirolives on September 26 2010 07:57:08 AM

Rating 10/10
5/5
2010-09-16

"I am so excited that I found this website for my scrapbooking needs. They have such a great selection and it is like Christmas when my order arrives. Thank you from a very satisfied customer."


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