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30 reviews![Facebook share](javascript:share_rating("{"link":"\/store\/ScienceLab","store_thumb":"\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","store_rating":"0.00","total_reviews":"30"}", "store");)
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1/5
posted Jan-13-2012![Share HV__ review](javascript:share_rating("{"review_body":"I placed an order believing the items I wanted were in stock. two days later I received an email stating that the items were on backorder and would be expected to ship in 2 to 3 weeks. I called them 5 weeks after the original order date to cancel the order and was told that the items would be received by them in the next week or two and that I wasn\u0027t permitted to cancel my order. It was apparently my fault for not cancelling the order within the first three days after placing it. The items I ordered we not so expensive that it was worth my time or energy to argue about it. If I still have not received my items within the next month or so I will have to revisit the issue and likely will need to contact my credit card company to file a complaint as it is obvious I will not receive an acceptable resolution from ScienceLab directly.<br><br>I should have spent a little more time researching them as a company and ordered my items from someplace else. I was willing to spend about 25% more money on the items I wanted in an effort to support a small american owned business. If I had received my items as expected, even within the time frame of the declared backorder, I wouldn\u0027t have any complaints. Unfortunately their policies are not customer friendly and I will not be a repeat customer.","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/1153441#comment1153441","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"HV__","rating":"1"}", "single");)
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1/5
posted Sep-23-2011![Share KJM781 review](javascript:share_rating("{"review_body":"BEWARE - This company is a scam. They will steal your money and not ship your products. Same problem others have had. DO NOT DO BUSINESS WITH THEM!!!!","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/876997#comment876997","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"KJM781","rating":"1"}", "single");)
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1/5
posted Sep-07-2011![Share gtiling review](javascript:share_rating("{"review_body":"Wow I actually got a refund after numerous complaints and threats of filing a class-action lawsuit!!! <br> <br>We need to stop this and put these people out of business. File complaints with the Federal Trade Commission, Texas Attorney General, and the Better Business Bureau. All are linked below. So what exactly do these people do with our money? Turns out Stacey Tyler, VP of sciencelab.com has donated around $2,400 to various campaigns over the years!!! This data is public domain and is linked below. What else are they doing with our stolen money\u2026who knows? <br><br><br>http:\/\/www.ftc.gov\/<br>https:\/\/www.oag.state.tx.us\/<br>http:\/\/www.bbb.org\/<br>http:\/\/www.campaignmoney.com\/political\/contributions\/stacey-tyler.asp?cycle=08","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/860385#comment860385","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"gtiling","rating":"1"}", "single");)
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posted Sep-07-2011“Your order number 82376 was refunded in full inspite of non-compliance with the terms and agreements you agreed too. You have made false claims against our company and against our companies employees and owners. ScienceLab.com, it's employees and it's owners work diligently to make every customer happy...we are in an industry where very much is out of our control. We work closely with state and federal agencies an many many levels. Most of our competetors refuse to sell to the general public because of the ignorance that exsists in not understanding the manufacturing process of labware and chemicals. We at ScienceLab.com feel the general public can be educated and it is the right and freedom of every American to be able to access products...we work closely with many different agencies to make sure that we are only selling products to appropriate people(s). Your comments and behavior make us question that all public can be educated. Your ignorance is dangerous. And you have been red-flagged with state agencies, federal agencies, and other companies that we have alliances with. Your money was refunded. As far as your claims of our VP's donations...they are absolutely false. Our VP is very generous with her time and her energy as she is a mom who lives by her Christian values and donates endless amounts of energy to many organizations. And as much as she would love to be able to donate endless amounts of money to the organizations that represent her heart she has never had that type of income...your claims are false...she has not now nor ever donated large amounts of money to any campaigns or organizations ... aside from the fact that it is all none of your business how she handles her personal affairs!”
1/5
posted Aug-09-2011![Share SueWang review](javascript:share_rating("{"review_body":"Wow, we ar not alone! Sciencelab.com got the worst possible BBB rating as well as sellerRatings! That\u0027s why when I threatening them with complaints, they don\u0027t care! Becasue their rating cannot be any worse then this!!! Be aware of them! Stay away! I\u0027ve never deal with a company this bad! Back ordered for 7 months and refuse refund money only offer useless in store credit and they might never stock the item we needed again! The VP in charge of this (wife fo the president) would not even reply to your complains! I was contacting them EVERY day!!! Get you money back as soon as you can as some other guys mentioned!! Science lab is the worst","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/829042#comment829042","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"SueWang","rating":"1"}", "single");)
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1/5
posted Jun-16-2011![Share biology1 review](javascript:share_rating("{"review_body":"Worst Company Ever! I deal with many vendors in my work, and ScienceLab.com is the worst. I\u0027ve been getting the runaround for over a year on an order that I never received. Oh it\u0027s backordered, we\u0027ll call you with an update, we\u0027ll send you a refund check. Haven\u0027t received anything. Phone calles and emails go unanswered. Unfortunately, it\u0027s been too long to get it refunded from my credit card company. Note to others: the limit is 6 months, so report them immediatenly.","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/786040#comment786040","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"biology1","rating":"1"}", "single");)
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2/5
posted Apr-25-2011![Share myofibril review](javascript:share_rating("{"review_body":"I am SO glad I came across these reviews... <br>- I placed an order on Friday evening. For some reason \u0022something\u0022 told me to look them up and see if there were reviews on them... GLAD I DID. <br><br>After looking at all the reviews (particularly about not having items in stock, etc) I called them up first thing this Monday morning to ask if they had the requested chemicals in stock. She (Danielle) said she would check and call me back. After a few hours, I didn\u0027t want to chance it and called again. She said they didn\u0027t have either and it would take two weeks (that \u0022two weeks\u0022 seems to be their theme). So, I nicely said I would have to cancel the order. She did seem a litle bothered, but did promptly say that today would be the best day to do it and she would hand this over to accounting immediately. I will have to keep an eye on my credit card and see how it goes.<br><br>Thanks guys!","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/744645#comment744645","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"myofibril","rating":"2"}", "single");)
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1/5
posted Feb-17-2011
This review was modified by Victorspasture on February 17 2011 11:35:19 AM ![Share Victorspasture review](javascript:share_rating("{"review_body":"STAY AWAY FROM THESE GALS !<br> <br>Charged and placed on backorder without being told. Lied to about shipping dates, twice, and later found the same dered elsewhere for less. Called every other day for weeks and they never follow up on what they say they will do.<br><br>Cancelled my remaining order earliy enough, called AMEX and reported them as well as got my refund, and placed an order with Sigma-Aldrich (Which I got in 3-days)<br><br> <br>Judy, Stacy, And Danielle -- collectively incompetent staff. ","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/706671#comment706671","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"Victorspasture","rating":"1"}", "single");)
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![Share stellarblues review](javascript:share_rating("{"review_body":"Stay away from this company!! They are both incompetent and liars. The items they said wee in stock they didn\u0027t have, and 6 months later all they will offer me is a credit for other merchandise from them. Avoid them at all costs!!!!","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/760541#comment760541","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"stellarblues","rating":"1"}", "single");)
Share review![Share notasciencelabfan review](javascript:share_rating("{"review_body":"Same basic story as other reviews: placed my order on the web site and my credit card was immediately charged. Several days later I get an email from Danielle saying my items are on backorder for \u00222 to 3 weeks\u0022. I immediately replied to cancel my order and got no acknowledgment. Called the next day to follow up; my order had not been cancelled, Danielle is not around, and no one but Danielle can help. When I was persistent (but polite), the rude receptionist hung up on me.<br><br>It\u0027s clear that these people simply wait for orders from unsuspecting customers THEN procure the items and send them. They deliberately obscure they fact that they have no stock on hand. And it\u0027s obvious that this is a rinky dink operation trying to take advantage of people who don\u0027t know they\u0027re going to be charged immediately and made to wait for weeks for their items to arrive, if they ever do.<br><br>If you\u0027re unfortunate enough to have an open order with these shady people, you should dispute your credit card charge NOW. Don\u0027t let enough time go by that you miss the chance to dispute. If the credit card companies get enough charge backs, they will eventually raise their prices and ultimately drop this deceptive vendor.","link":"http:\/\/www.resellerratings.com\/store\/ScienceLab\/comment\/756563#comment756563","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/ScienceLab.jpg","store_name":"ScienceLab","username":"notasciencelabfan","rating":"1"}", "single");)
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"I ordered from this company twice: First time we ordered amber glass bttles, never received product , asked for credit but nevere received. Second time we ordered refrigerant , received a back order notice and after months of expediting requested a refund. was promised but 3 months later never received the credit. I would not reccomend doing business with this compny. Very disappointed."