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"I signed up for a free 7 day trial and tried to cancel it the next day. It took me calling every day for 12 days for them to actually cancel it. Now I'm fighting for a refund because it took so long to cancel my trial that they charged my credit card. I've probably wasted 8 hours on the phone with these people. Avoid them at all costs. Seriously. This has been the worst experience I have ever had with a company. It's a total scam. And now I'm sure I'll never see my $9.95 again and definitely not the 8 hours of my life."
"I think the service you get from them is quality of a third world country, Nigeria or something.It's very hard to get an email reply if you need help. Forget about the phone, it gives you only email contact information and hangs up."
"This is basically a groupon-like business only a lot less reliable. First they make you call to redeem the voucher (for a gift card in my case) you bought from them, then they try to rip you off by trying to sell you a coupon book (they insist for 10 minutes, too), then they won't send you the gift card. I had to file a charge-back. They are so bad of a business that they did not respond to my claim and I automatically got my money back after a month."
"We bought a gas gift card from saveology , even if we had provided correct address in initial order ( visa card payment needs verified address ) , they never sent the card. We complained several times but no response, they always say that they are resending the card but even after 3 month we have not received the card.Its really frustrating dealing with saveology people their service quality is really really bad , infact I started feeling that saveology itself is fraud."
"This is a horrible company to do business with. Sent my order out with inadequate postage and unresponsive in re-imbursing my $9.31 postage due. Very poor communication. Don't do business with this company. "
"Their voucher redemption process is horrible.After calling in to their call center and speak to a person with horrible English who very desperately tries to sell you something else.Waited over 30 business days for item, it never came and they would not return my phone messages or emails!"
"1) Their voucher redemption process is horrible. You have to call their call center and speak to a person with horrible English who very desperately tries to sell you something else, doesn't want to take no for an answer, and then isn't able to understand when you're spelling your shipping address to them, which they should already have from your order, but they ask you for it anyway.2) The Subway card I bought for them - never came.I don't have an actual invoice/order number because their confirmation email ... didn't contain one!"
"This website has gone to hell. First of all, all their good deals are now for new members only, and any existing member deal are virtually worthless. Second of all, now you have to "Call" to their redemption center to get your gift card shipped to you. The redemption center is a outsourced calling center who you need to spell your name and address 10 times for them to get correctly and they are very pushy to sell you the worthless saveology subscription. The process is a pain and time consuming. Save yourself some trouble and use Groupon or Livingsocial."
"AVOID LIKE THE PLAGUE! To redeem a voucher you have to call the "redmption center" to supposedly give your address. I was wondering why this couldn't be done online but now I know why. The call took 15 minutes of which half was waiting on hold and half was spent explaining to the agent that I didn't want to buy the "Elite" membership. I highly doubt I will get the product at all but in any event this company is a scam. "
"Definitely a shady business. Purchased AMC tickets, they make you to call to "redeem" when they could simply take the shipping information when placing the order. When you call they repeatedly try to sell you other stuff like magazine subscriptions. At the end of the call the customer service rep emphasized to call the customer service number and not the redemption center phone number if any issue with the order. Now 3 weeks have passed and have not received the tickets yet. Now I understand why they emphasized on the customer service number. Will never again buy from Saveology.com"
"Worst customer service, they simply ignore your mail. They overcharged my credit card and not ready to refund back. I've to file a dispute with my credit card company now. Will never do business again with them."
"Very shady business. Will never buy from them again. Ordered 2 pairs of Ray Ban sunglasses for $55 (each). Over 7 weeks have passes, no sunglasses. Can't get a response from customer service. Horrible experience overall. BUYER BEWARE"