We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Satphonestore

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×
  • Satphonestore

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 2945 NW 35 Ave, Miami, FL 33142
    • Contact: sales@satphonestore.com
    • Phone: 3056339636
    • Customer Support: 3056339636
    • Business Hours: 9 AM - 6 PM Eastern Time
    • Fax: 3056331017

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.00/10 5.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

21 Customer Reviews

Rating 2/10
1/5
2016-09-27

Not Happy with This satphonestore,com

"For five years I used and ENMARSAT skipper 150 on my sailboat. My provider for this service provider was the satellite phone store. Last year I decided to switch to try an Iridium GO because it did not require a PC and microsoft windows to operate.

In 2015 I selected a new provider satphonestore.com for the Iridium Go equipement and service. One of the benefits of Iridium Go is the service can be started and stopped without a huge fee. I used the service for a few months and then turned it off.

Then in May of 2016 I needed to use the go phone again. I contacted satphonestore.com and they activated two SIM cards and then proceeded to charge me for two cars( 2 X $125=$250) per month. As soon as I saw this on my bill I contacted them by phone and by FAX to terminate all of the accounts. By then my bill was over $500.00.

It is now Sep. 2016 and I received a collection notice from the company. I talked immediately with Michelle Marcel to try and explain that it would make no since that I would activate two phone cards for one Iridium Go. I was willing to pay for one of the SIM cards or about $250.00. She indicated that she would talk with her managers, they have now said that I activated two SIM cards and must pay the $500+ that I owe them.

Based on this experience, I would not recommend using satphonestore.com for satellite phone services. When confronted with an obivous error on their part, the were not willing to take ownership, which will cost me several hundred dollars or possibly a ding on my credit report.

There are plenty of providers: Blue Cosmos, Satellite phone store, or OCEAN that I would suggest using over Satphonestore.com
"

This review was modified by widdywiddybangbang on September 27 2016 03:56:24 PM


Rating 10/10
5/5
2016-04-08

Excellent. Highly recommended

"Ordered a Ram mic for my VHF. Price was right and it arrived on time. "

This review was modified by Mq1964 on April 08 2016 08:10:02 AM

No Avatar

Verified Customer
Rating 8/10
4/5
2013-01-27

"simple and fast process via the satphone website"


No Avatar

Verified Customer
Rating 10/10
5/5
2013-01-10

"THANKS....GOOD AND FAST SERVICE!!!"


No Avatar

Verified Customer
Rating 10/10
5/5
2012-12-26

"Equipment arrived on time and as advertised. No complaints from me."


No Avatar

Verified Customer
Rating 10/10
5/5
2012-10-23

"Good, pretty straight forward no issues..."


No Avatar

Verified Customer
Rating 10/10
5/5
2012-09-28

"
quick responce & satisfied . the reps are very motivated

......good job.....
"


No Avatar

Verified Customer
Rating 10/10
5/5
2012-08-13

"Excellent. They provided a great product at a good price."


No Avatar

Verified Customer
Rating 10/10
5/5
2012-06-20

"Good. Very helpful sales and prompt delivery."


No Avatar

Verified Customer
Rating 10/10
5/5
2012-06-06

"Excellent services from Jennifer"


No Avatar

Verified Customer
Rating 10/10
5/5
2012-06-05

"I am very satisfied with my order and received very good and fast advice from customer service Monica to help me in selecting the most appropriate equipment."


No Avatar

Verified Customer
Rating 2/10
1/5
2012-05-30

"very very bad experience, i order a NM-PRE25-GSPS-R-number :Order #100010218 - Loading done on may 23 and at today the status is loading.

I wrote several mail but no answer, i do not know how have an answer.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2012-04-25

"Excellent! I recommend store to all My friends."


No Avatar

Verified Customer
Rating 10/10
5/5
2012-04-11

"Always good service..! This is the second time that I have used this vendor, and was completely satisfied both times."


No Avatar

Verified Customer
Rating 10/10
5/5
2012-03-16

"Very easy and quick for sim card reloads. No hassle and very professional attitude towards me as a customer. Accessories and minutes slightly cheaper than the other stores.
Very satisfied customer; Jim
"


Ratings Calculation Change
Learn about Our Reviews

Share Satphonestore's store rating

Satphonestore is not a merchant member. If you're this merchant, learn more!

Satphonestore is not a merchant member
Satphonestore does NOT participate at ResellerRatings to monitor feedback and resolve your issues. Are you this merchant? Learn more about the Merchant Member Program!


See all Merchant Members »