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RatingsRating
Store InformationStore Info
Full Rating Profile
  • SamsungParts / SamsungParts / J & J International, Inc. Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 York Avenue, West Caldwell, NJ
    • Contact: customerservice@samsungparts.com
    • Phone: 1-973-226-4871
    • Customer Support: 1-800-627-4368
    • Business Hours: Mon - Fri 9:00 AM ~ 8:30 PM EST
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 4.09/10 4.09/10
    Chance of future purchase: Rating 3.85/10 3.85/10
    Shipping & packaging: Rating 3.96/10 3.96/10
    Customer service: Rating 2.73/10 2.73/10
    Return/Replacement policy: Rating 0.50/10 0.50/10

2,746 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2015-08-02

"The part that was ordered fit perfect not like the other parts I had to return to other vendors"


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Verified Customer
Rating 10/10
5/5
2015-07-31

"Shipped on time and product works well."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Quick service thank you for your help. Til next time."


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Parts can quickly and were mailed in a safe container for the contents. The item was exactly as described and are already in the old phones that needed batteries replaced. I would use this seller again."


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Verified Customer
Rating 8/10
4/5
2015-07-30

"everything went smoothly but it seemed like it took so long. I received an email after the order I believe but then I didn't hear anything for quite awhile so I thought maybe the order didn't go through. I calmed down after I looked back for the first email. "


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Verified Customer
Rating 10/10
5/5
2015-07-30

"Part came in, fit perfectly. "


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Shipped fast. Worked great."


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Verified Customer
Rating 10/10
5/5
2015-07-29

"It arrived earlier and great pack ver y good thanks "


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Verified Customer
Rating 10/10
5/5
2015-07-29

"Got just what I needed and it came quickly."


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Verified Customer
Rating 10/10
5/5
2015-07-28

"The service manual was very helpful, which allowed me to correctly identify the failed part, ordered and replaced to our Dryer."


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Verified Customer
Rating 10/10
5/5
2015-07-27

"came in just a couple of days!! very prompt"


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Verified Customer
Rating 6/10
3/5
2015-07-27

"I ordered a charger for my tab 4 and only reciever the plug and not the cord, which both the charger and plug were shown in the picture . Because of this I am having trouble charging my tab 4 tablet. The shipping was fast, but the item I received is not what I purchased. I am still.having problems charging my tablet!"


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Verified Customer
Rating 10/10
5/5
2015-07-26

"the part arrived in good time and good order.
"


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Verified Customer
Rating 10/10
5/5
2015-07-26

"Very fast and inexpensive service. Well done."


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Verified Customer
Rating 10/10
5/5
2015-07-26

"Very helpful and part was perfect"


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SamsungParts / J & J International, Inc. is a Merchant Member! Learn more

SamsungParts / J & J International, Inc. is a merchant member
SamsungParts / J & J International, Inc. participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,715 merchant members.