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Stores > SamsungParts / J & J International, Inc.
  • SamsungParts /

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      07006
    •  
    • BUSINESS HOURS
      Mon - Fri 9:00 AM ~ 8:30 PM EST
      GENERAL PHONE
      1-973-226-4871
      FAX
      n/a
    • SUPPORT EMAIL
      customerservice@samsungparts.com
      SUPPORT PHONE
      1-800-627-4368

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • option not available PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 5.78/10 5.78/10
    Chance of future purchase: Rating 6.69/10 6.69/10
    Shipping & packaging: Rating 5.24/10 5.24/10
    Customer service: Rating 6.83/10 6.83/10
    Return/Replacement policy: Rating 4.84/10 4.84/10
Voice your opinion! Review SamsungParts / J & J International, Inc. by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-07-18

"Very helpful on the phone. When I went to place the order, it was a little confusing how to update the quantity for order. No real flow ."


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Verified Customer
Rating 10/10
5/5
2017-07-18

"Very good experience. I think I order the correct one. If not will I be able to return it for the correct one."


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Verified Customer
Rating 8/10
4/5
2017-07-18

Remote Control madness

"Fast and hopefully shipping times will be quick."


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Verified Customer
Rating 10/10
5/5
2017-07-17

"Website was very easy to use."


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Verified Customer
Rating 10/10
5/5
2017-07-17

You Have all the power

"Literally the only place i could find a replacement cord for my favorite most useful piece of technology. Kind a **** (But the best power set up for any chromebook hands down)"


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Verified Customer
Rating 6/10
3/5
2017-07-17

A little expensive for a battery

"I'm not sure if its the battery or the cord to charge it, but it wont charge anymore"


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Verified Customer
Rating 8/10
4/5
2017-07-17

"It was awesome. Thank you very much!"


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Verified Customer
Rating 10/10
5/5
2017-07-17

Easy to find the right parts

"Easy to find the correct parts and for a reasonable price too"


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Verified Customer
Rating 4/10
2/5
2017-07-17

Glitchy

" Searching, I was confused when I entered the model and then the part description, only to discover the model number was removed. Scant parts descriptions. I wanted to know if left and right hinges are the same; which is the right vs. left; and a link to installation instructions would be a plus."


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Verified Customer
Rating 8/10
4/5
2017-07-17

Only place that had my part!

"Just purchased. Moderately priced product.
Customer service was great!
Shipping high even for standard.
Overall I'm pleased.
"


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Verified Customer
Rating 10/10
5/5
2017-07-17

samsung ease

"Filter light just went off on refrig, clicked on samsung parts, and wa-la, came right to water filters. Info still their from last purchase. It was a pleasure.
Thanks
"


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Verified Customer
Rating 10/10
5/5
2017-07-17

Remotely plausible

"Happy to find replacement remotes for a reasonable price"


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Verified Customer
Rating 6/10
3/5
2017-07-17

"I don't think I should have to pay for a service manual for my appliance"


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Verified Customer
Rating 6/10
3/5
2017-07-17

"Parts need to be in stock and available for immediate shipment."


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Verified Customer
Rating 10/10
5/5
2017-07-16

New Remote

"Quick to find and order a part."


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