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e.g. Such as Newegg | browse by category or see best/worst
I recived the wrong washing machine part
"I received the wrong washing machine part, and I seem to be getting no assistance in returning this part. "
"Easy navigation to find some small parts for my fridge. "
"The shipping was too much"
OEM but pricey
"A bit clunky to find what you need. Should hyperlink the part numbers on the manuals to save steps. "
"It was easy to find part because I had model #. I think it would have been frustrating if I had to figure it out without model number. Also, on the invoice I would have like to see a short description of what I ordered in addition to the part number. I hope I ordered the right thing."
"Easy to use No problems ."
"The online ordering was quick and easy once I had all the information. However, I had tried using the 800# prior to that. It was confusing to go through the menus. At one point I was referred to a number for the Parts Department that did not go through and was given two different versions of the hours they would be available.. Trying to determine all the information that was needed to replace the actual remote control for the TV was confusing and I did not get clear answers until I was finally able to get through to the Parts ordering section. Would have been nice if the call could have been transferred versus having to hang up, dial another number and start over. "
GREAT PRODUCT for 14 years!
"Our Samsung refrigerator has served us well. We hope that the two shelves we ordered fit into our "older" refrigerator. Both part numbers had a letter following the number on our existing door shelves, but no size dimensionswere given on the website. 'Looking forward to many more years of satisfaction."
Had what I needed
"Spent an hour or so online trying to find the part I needed. Looked here and found it right away. "
"Expensive filter plus $6 shipping costs, really. I guess we are stuck."
Find a Part
"Part is not available any where else, but was easy to locate on web site."
"Good experience overall satisfied"
"Fantastic experience...received part the following day"
"Easy to find the part I was looking for, took about 3 minutes, all I had to do was put in my model number and part number ; Boom, there it is - just what I was looking for. Piece of cake, great job, Samsung, Thanks"
Excellent and timely service
"Ordered a replacement battery for my camera. Shipped right away and was here timely.Easy order process once I found out from Samsung where to order it."