
Our WeeElite Program recognizes excellence in customer satisfaction. To display the ResellerRatings Elite badge, companies must meet stringent ratings standards, and they must subscribe to the ResellerRatings Merchant Member program to actively participate in resolving customer issues at ResellerRatings.

Minimum 8.00 lifetime rating, 50 minimum lifetime customer reviews or Minimum 8.00 six month rating, 25 minimum customer reviews in past six months.
* Any rating below 8.00 disqualifies a merchant for Elite.
ResellerRatings Elite is not a guarantee or a warranty that you will receive excellent service, but companies that qualify for ResellerRatings Elite have the highest customer satisfaction ratings of any companies listed on our site.
If you see the ResellerRatings Elite badge on a website that does not appear to qualify, please let us know.
posted May-16-2012
posted May-17-2012 “Thank you for your recent order with us. I do apologize about the confusion with your order but I am not showing that you had ordered a stun gun from us. The order that you placed with us was for Mace Triple Action Police which I am showing was delivered to you. If you could please call customer service toll free at 877-734-2458, we would like to speak to you regarding your order.”
posted May-15-2012
posted May-15-2012 “Thank you for your recent order with us. After discussing the order with you over the phone, the boots was the only item that you ordered. You were only charged for the boots and for shipping. Please feel free to contact us in the future at 724-925-5600. We look forward to doing business with you in the future.”
posted May-13-2012
posted May-14-2012 “Thank you for your recent order with us. I do apologize that you were dissatisfied with your order. We would like to speak with you in regards to your order. Please contact our customer service toll free at 877-734-2458. We look forward to speaking with you.”
posted May-11-2012 “Thank you for your recent order with us. I apologize that you were dissatisfied with your order for the 40g Ruger Extreme Pepper Spray. As we discussed over the phone, I will ship 1 of the Mace Triple Action Police to you and 3 to your daughter at no additional cost. Please feel free to contact us toll free at 877-734-2458, where we can assist you with any issues in the future. We enjoy doing business with you.”
"We had a minor problem with our original order ( Product not available for our state). Your Customer Service Representatives are by far the best I have ever encountered. Not only did they assist us with our replacement to the original order, they went above and beyond to make sure we would be satisfied with the replacement order. We WILL be ordering again when the time comes."