36,421 stores
1,204,129 reviews
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6 reviews 
posted Jan-03-2012 
“When your order was placed we made you aware that your item would take additional time to ship as your item was a custom tote (This information was displayed at the bottom of the item desription). While the Holidays did not help with turn/shipping times with the manufacture/shipping companies we did communicate with you. When this item was not going to arrive before Christmas we did attempt to offer a major discount to you. We issued a refund as you did not want to wait any longer. We attempted everything we could to ensure your satisfaction.”
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![Share](javascript:share_rating({"review_body":"Although, I initially had concerns about receiving a refund after ordering an out of stock item, I have to say that Saddlery USA\u0027s customer service rep has been very helpful in resolving my concerns. The Saddlery USA web site carries a nice selection of products so I look forward to purchasing tack from them in the future.","link":"http:\/\/www.resellerratings.com\/store\/Saddlery_USA\/comment\/1289093#comment1289093","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Saddlery_USA.jpg","store_name":"Saddlery USA","username":"JackS.","rating":"4"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I bought my wife a pair of boots from Saddleryusa- I could not find them anywhere but the guys at Saddleryusa had them. I got an amazing price and got them before Valentines Day. I had a question about sizing and tried to call them, I left a message but I received a very prompt response via email from their Customer Service Department. I\u0027ll be back again and recommend!","link":"http:\/\/www.resellerratings.com\/store\/Saddlery_USA\/comment\/1288949#comment1288949","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Saddlery_USA.jpg","store_name":"Saddlery USA","username":"ropenridetx24","rating":"5"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"They are a bit difficult to return product with, but after some work it was ok. The blanket I got was excellent.","link":"http:\/\/www.resellerratings.com\/store\/Saddlery_USA\/comment\/1233015#comment1233015","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Saddlery_USA.jpg","store_name":"Saddlery USA","username":"marathog","rating":"3"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"I wish I had the same experience as the buyer before me! I ordered a Baker tack box for my daughter for Christmas. Did not receive the box, my account was charged and I called for a week before Christmas (4 times per day) for status and had to leave messages as no one answered the phone. I begged and pleaded for information on the box however no return call or return e-mail! This was my daughter\u0027s main gift with no time left to order another one from another company. I was heart broken for my daughter especially at Christmas!","link":"http:\/\/www.resellerratings.com\/store\/Saddlery_USA\/comment\/1044535#comment1044535","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Saddlery_USA.jpg","store_name":"Saddlery USA","username":"Magemae","rating":"1"}, "single");){kind=link}
![Share](javascript:share_rating({"review_body":"SaddleryUSA was fantastic! I was able to get a pair of Ariat boots for extremely low price. The shipping time was great and I was completely aware of my item the entire time. Chris was a great help to me with my questions through email. Glad I found them and will definitely purchase again.","link":"http:\/\/www.resellerratings.com\/store\/Saddlery_USA\/comment\/1021807#comment1021807","store_thumb":"http:\/\/www.resellerratings.com\/store\/thumbnail\/Saddlery_USA.jpg","store_name":"Saddlery USA","username":"Mcarnell527","rating":"5"}, "single");){kind=link}
"Received my items as described. I received free shipping and it arrived promptly! I also received a discount, what a nice place to shop online! I will definitely shop again as they beat the big guys! Glad I found them on facebook!"