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Full Rating Profile
  • SW-Box.com
    • Address: n/a
    • Contact: sales@sw-box.com
    • Phone: n/a
    • Customer Support: 0086-82731730
    • Business Hours: GMT+8 9.00am - 6.00pm
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • checkmark icon International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

824 Customer Reviews

Rating 2/10
1/5
2014-11-17

"Horrible response. Wait no response. Why is every review modified?!?

Cant track, asked for more money to ship, then changed shipping companies and now wont respond.

AVOID AVOID AVOID"

This review was modified by Qpar on November 17 2014 04:25:31 PM


Rating 10/10
5/5
2014-11-17

"sw-box has the excellent quality and i got their shipment always on time good customer service...i will recommend everybody to shop at sw-box.com"

This review was modified by rupinderpal on November 17 2014 04:32:28 PM

Rating 2/10
1/5
2013-08-24

"Hello
I have some complain about the cases I bought in this order. One came with scratches, looks like was already used and the other I couldnt open, seems broked. And like 3 the color is not exacly as shown in the website, is really different, that was a bummer.
I hope you can help me, is the first time I bought here and I want to buy more times.
Thanks"

This review was modified by kenyaferrari on August 24 2013 06:55:57 PM

Rating 8/10
4/5
2013-07-11

"affordable and high-quality"

This review was modified by SerhatTufekci on July 11 2013 06:42:51 AM

Rating 6/10
3/5
2013-06-27

"I need the name and full address of the box sw ...

My order was not delivered and need these information to request an objection at the post office ...

I'm waiting

my email is jr@espantalhopneus.com.br"

This review was modified by adelmojrmanaus on June 27 2013 12:57:32 PM

Rating 10/10
5/5
2013-06-21

"i love all the products i got from sw-box when i used to order shipping was a lot less"

This review was modified by schpoetic on June 21 2013 12:09:42 PM

Rating 2/10
1/5
2013-05-27

"WORST CUSTOMER SERVICE EVER.

Ordered a iphone 4 screen for around $45. Broken and it doesn't work.

No refund/exchange unless I ship it back with tracking. Paypal requires tracking. Costs $47 to ship it back to China.

DO NOT order screens from here. Bought another one from Amazon for $30. Ships from California.

Would not purchase from this site again."


Rating 10/10
5/5
2013-05-14

"Color is nice. Quite fast delivery to Singapore. But only that a part of the bottom does not stick. A bubble keep popping up. No idea why even though I tried alot of times to flatten it."

This review was modified by Shou.Karasuma on May 14 2013 07:55:39 AM

Rating 10/10
5/5
2013-05-07

"It was my first time ordering from them and I just got my parcel yesterday. When the item arrived here in my country, there was no courier so I had to picked the item up, which is okay since we're just near the Postal Office.

Customer service is great, was able to assist me and convert my membership immediately post-order process. And when I got the items, I checked them one by one to see if there are missing items and it was none. The quality of their product are even more great than Photos. I LOVE THEM and I will most likely be shopping again with them!"

This review was modified by adaphobic on May 19 2013 10:13:03 AM

Rating 10/10
5/5
2013-05-04

"Nice items and services thank you"

This review was modified by Ramzaldabi on May 04 2013 12:41:42 PM

Rating 2/10
1/5
2013-04-30

"I am not at all satisfied with the SW BOX Service.Please check the ticket MIQ-475-47993.Please deliver my goods as said.i also paid for registered delivery.Transaction ID for shipping is Unique Transaction ID8HP5343724769061C"

This review was modified by seshu2013 on April 30 2013 09:49:53 PM

Rating 2/10
1/5
2013-04-20

"Very disappointed. The piece I order arrived broken and I could never repair my Ipod. Still waiting for an answer on refund but they don't seem to feel responsible for their products."


Rating 2/10
1/5
2013-04-17

"My order was not delivered. Other subsequent order was delivered without the first was delivered to my residence"


Rating 2/10
1/5
2013-04-09

"The one I received isn't even red!! IT'S AN UGLY BROWN! NO PART OF IT EVEN LOOKS RED!!!
THE UGLY BROWN GEMS WERE EVEN FALLING OUT AT THE POINT I RECEIVED THEM!!! HIGHLY DISAPPOINTED!!!!"


Rating 2/10
1/5
2013-03-10

"Received a used battery, an improperly assembled display unit, and a non-functioning docking connector in two separate orders / shipments. Nothing worked! The seller offered to verify my claims after the parts were returned and if they agreed, provide a refund. The cost of international shipping (with a tracking number -- important!) were almost as expensive as the parts. Note: returned shipping costs are not refundable. Is it worth spending $42 more to possibly get back $53. Not to me! So, it was a total loss. Also, if you ship it the cheap way ($13), it will never arrive so also a total loss! PayPay won't help if it's not returned. Be careful when dealing with out-of-country sellers. If it works out, count yourself lucky. If it doesn't, shipping costs will quickly make it more expensive then buying local !!! "


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