We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > SWFA

Ratings & Trust

Your trust is our top concern

Did you know businesses can't pay to alter or remove their reviews from ResellerRatings. When merchants become a merchant member, they have the ability to survey their customers, however cannot ask for positive reviews. Find out how our ratings for a business is calculated. Learn more.

×

Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

  • SWFA SWFA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.93/10 7.93/10
    Chance of future purchase: Rating 7.76/10 7.76/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 8.26/10 8.26/10
    Return/Replacement policy: Rating 10.00/10 10.00/10

11,004 Customer Reviews

No Avatar

Verified Customer
Rating 2/10
1/5
2016-07-26

Lost a customer

"I purchased an AR-15 upper from SWFA, a couple days after the purchase I was notified that they were out of stock in that item and would notify me when it became available. After a few weeks I sent an email to see if there was any update. I then recieved an email saying that my order was canceled, with another email saying that the part would no longer be available. I then asked them if they had any recommendations for a comparable part and was given a short reply again stating that the part I desired was no longer available. Not very helpful! "


No Avatar

Verified Customer
Rating 4/10
2/5
2016-07-26

Inventory Notification Needed !

"I placed my order in the evening based on a coupon code for the Independence day sale,
and the appearance that the Item I wanted was in stock due to the lack of any notification
that it was not. The next day I received a Email notifying me that it was not in stock and backordered. I then had to contact your office to cancel the order witch was not that difficult. Then place my order with another web sight that confirmed on their site it was in stock.
Sorry but I will not be placing another order with your company until I can confirm availability prior to ordering. If I had known I could have avoided the inconvenience.
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-26

Works Great!

"Rings were better than expected, they fit great, and look good. Thank you swaf."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-26

...SUPERIOR PRODUCTS, SERVICE and VALUE...!

"...'STEINER' and 'SCHMIDT-BENDER' can only dream of the SWAFA 'QUALITY to VALUE' ratios.
RON WOODS
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-26

Great product, fast shipping.

"SWFA makes a great scope at a great price. Thanks a ton!"


No Avatar

Verified Customer
Rating 4/10
2/5
2016-07-26

Items backordered when shown in stock and missing part

"I was a little annoyed when couple items on my order were backordered when they displayed as "in-stock". Beyond that, my order also contained a Geissele SSA-E trigger. During the process of installation I noticed that the trigger group was missing the "trigger" spring, although the package appeared to have been unopened. I sent an e-mail to SWFA customer service and have yet to receive a reply, I called the order desk, but was put on hold. At that point I decided to pursue the matter with Geissele.
I've purchased a few items from SWFA in the past and had no problems. Hopefully this is not typical since I had planned to order additional items.
"


No Avatar

Verified Customer
Rating 2/10
1/5
2016-07-26

Terrible Customer Service Experience

"I have been very dissatisfied with the level of customer services shown by SWFA. I placed an order for an Aimpoint Micro T-2 on 7/9/2016 and according the the SWFA website the product was in stock ready to ship.

I then get an email from a CS rep. on 7/12 indicating that they would be able to ship my package out on Friday of that week (7/15), as the Aimpoint is currently out of stock.

Then over the next three days I was sent three separate order cancellations over that I had to call and rectify every time so that the order can be reinstated. As if that was enough, CS contacts me again indicating that I now have 2 of the same kit (which apparently is now in back ordered for the mount, and not the Aimpoint as originally stated), and I inform them to please cancel the second order as I only wanted one kit.

It is now 7/26/2016, and allegedly the mount will now be ready from the manufacturer sometime at the beginning of August.

Also according the SWFA I will definitely have to call again because they told me the order would be canceled again and I would need to reinstate it for a forth time because of the back ordered status on the item.

I have to ask, who has an ordering system that is this much junk because I have ordered gun parts and accessories from 15 other sites with no issues what so ever.

Get it together SWFA...

"

This review was modified by derek_gilmore on July 26 2016 07:33:05 AM

No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-25

Great deal

"Product was as advertised great price fast delivery. I was very pleased with my purchase. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Consistently Awesome

"Second scope....second home run!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Will use again

"Best deals around. Saved over a $100 from other websites. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Great customer service.

"SWFA goes above and beyond. These are the good guys. "


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

#1 Smiles

"SWFA Made my Ruger #1 and I smile by delivering a great Leupold 1.5-4x scout scope very quickly and on sale. Thanks SWFA!
Rich
"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Great place to shop!!!

"SWFA is a great place to shop with a great line of scopes. The SS scopes are top notch, I have several and will be buying more. Customer service is great and deliveries are always fast!"


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Got it!

"As always, SWFA delivered timely and securely packaged. Great prices and service. My go to optics shop."


No Avatar

Verified Customer
Rating 10/10
5/5
2016-07-24

Excellent products and service

"Excellent service and products. I always consider swfa first! "


Ratings Calculation Change
Learn about Our Reviews

Share SWFA's store rating

SWFA is a Merchant Member! Learn more

SWFA is a merchant member
SWFA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,533 merchant members.