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Ratings Rating
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Full Rating Profile
  • Rating 7.47/10 5,679 reviews

    7.47 / 100
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    SWFA participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,874 merchant members.
  • SWFA contact information

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 7.25/10 7.25/10
    Chance of future purchase: Rating 7.21/10 7.21/10
    Shipping & packaging: Rating 6.99/10 6.99/10
    Customer service: Rating 6.54/10 6.54/10
    Return/Replacement policy: Rating 6.88/10 6.88/10

All 5,680 Customer Reviews

Rating 10/10
5/5
modified review posted

"Delivered in a timely manner and correctly!! Randy S."




Rating 10/10
5/5
modified review posted

"It did take a long time to get threw when I called. Was on hold for maybe half hour. But when I got someone the experience was good."


Rating 2/10
1/5
modified review posted

"ordered 22LR on 3/10/14 and it showed "in stock" on web page and now says out of stock and I still haven't received my order."


Rating 10/10
5/5
modified review posted

"well packaged,arrived quick."


Rating 10/10
5/5
modified review posted

"Quick delivery and very satisfied. Great customer service as well. "


Rating 2/10
1/5
modified review posted

"I ordered the SWFA SS 10x42 scope on the 16FEB2014, and as of today, 21APR2014 it has still not shipped. They told me that it would arrive on or about the 1st of April, and when it wasn't delivered I asked them again when it was supposed to be delivered. They have now told me that it should be here on or about the 1st of May.

This is going on three months of waiting for this scope. This is absolutely unacceptable. If it is not here by the 5th of May, I will be canceling my order and taking my business elsewhere.
"


Rating 10/10
5/5
modified review posted

"Great product. Could not be happier."


Rating 2/10
1/5
modified review posted

"the scope mount I ordered is STILL backordered !!!!!"


Rating 10/10
5/5
modified review posted

"Outstanding customer service!!! SWFA SS20X42MQ is a stellar product with features exceeding all others in the same price range. "


Rating 10/10
5/5
modified review posted

"SWFA, did a great job in getting me the scope I ordered. I was very impressed with their website and have sent it to several of my friends. I have been very satisfied with SWFA."


Rating 10/10
5/5
modified review posted

"shopping was very easy, picked the scope I wanted, ordered it, received it within 3 days--Wonderful"


Rating 10/10
5/5
modified review posted

"As always SWFA was the best. Knowledgable, professional, courteous, and timely. "


Rating 10/10
5/5
modified review posted

"Great Scope, Price cant be beat. Clear Optics, Just wish it had Zero Return Turrets. But I knew up front what I was buying. Would buy another any day."


Rating 10/10
5/5
modified review posted

"Always great customer service!"


Rating 10/10
5/5
modified review posted

"This was an outstanding online buying experience. The order was processed rapidly, shipped and received on time and preform as advertised. They are now my first source for outdoor and shooting supplies."