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Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.62/10 7.62/10
    Chance of future purchase: Rating 7.21/10 7.21/10
    Shipping & packaging: Rating 6.53/10 6.53/10
    Customer service: Rating 6.48/10 6.48/10
    Return/Replacement policy: Rating 8.06/10 8.06/10

6,394 Customer Reviews

Rating 10/10
5/5
modified review posted

"Great service. Great prices. Fast shipping. Will be doing business with them again. "


Rating 4/10
2/5
modified review posted

"My scope was very slow to ship. I ordered on a Monday in order to pay ground shipping and have it by that Friday. Ultimately, I ended up having to call and check on the order, and pay an extra $10 to have the scope sent second day so that I could have it in time. I would have liked if SWFA had not cost me the extra money due to them not shipping the order on the day it was placed. At least if I had known at the time my order was placed, I would have gone ahead and done 2nd day instead of worry about it."


Rating 10/10
5/5
modified review posted

"Great Prices and fast shipping!!"


Rating 10/10
5/5
modified review posted

"I had to return an item and replace it with something else. SWFA complied with my return request and I got the replacement part quickly. I will buy from SWFA again. "


Rating 10/10
5/5
modified review posted

"They are super to deal with. Wonderful."


Rating 10/10
5/5
modified review posted

"As always SWFA provided excellent customer service."


Rating 10/10
5/5
modified review posted

"Everything went exactly as planned I couldn't be happier!"


Rating 10/10
5/5
modified review posted

"There was a shipping issue that required me to call and question, otherwise no problem"


Rating 2/10
1/5
modified review posted

"Ordered 4 items from SWFA. A couple of days later i received an email stating that half the items were out of stock. The next day i was charged twice for the full amount of the order. After three phone calls to straighten the matter out, the order was cancelled. It took a week to finally be reimbursed for all the money they had charged my bank account. So, no... i was not satisfied. It's a shame too. On the surface they seem like a well organized and reliable company. "


Rating 2/10
1/5
modified review posted

"Item is backordered with no estimated shipping date given. Most online retailers have some way to let you know if an item is in stock or at least let you know that it is backordered before you buy."


Rating 10/10
5/5
modified review posted

"Quick service and fast shipping."


Rating 10/10
5/5
modified review posted

"Good communication and quick shipment. I would definitely order from them again"


Rating 10/10
5/5
modified review posted

"Good price and fast shipment. Can't ask for better service."


Rating 10/10
5/5
modified review posted

"YOU HAD WHAT I NEEDED THANKS"


Rating 10/10
5/5
modified review posted

"Had first ordered my scope with Optics Planet ...and they kept me on back order for 3 months !

When I ordered my scope through SWFA...I got my scope in 3 days !!!!

You are the Best !

Thank You SWFA !
"


SWFA is a Merchant Member! Learn more

SWFA is a merchant member
SWFA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,880 merchant members.