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RatingsRating
Store InformationStore Info
Full Rating Profile
  • SWFA

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.31/10 7.31/10
    Chance of future purchase: Rating 7.31/10 7.31/10
    Shipping & packaging: Rating 7.01/10 7.01/10
    Customer service: Rating 6.56/10 6.56/10
    Return/Replacement policy: Rating 5.91/10 5.91/10

8,519 Customer Reviews

Rating 10/10
5/5
modified review posted

"Awesome transaction! Honored their price match guarantee!!"


Rating 10/10
5/5
modified review posted

"Great service, and a stellar product. I couldn't be happier with my new optic. Thanks!"


Rating 10/10
5/5
modified review posted

"Shipping was fast and the product descripions were accurate. "


Rating 10/10
5/5
modified review posted

"Finally received my ss 16x42. So far so GREAT !! Awesome service thank you swfa "


Rating 10/10
5/5
modified review posted

"great transaction fast shipping would recommend"


Rating 10/10
5/5
modified review posted

"Outstanding customer service!"


Rating 8/10
4/5
modified review posted

"the one thing I must complain about is your backorder. I have made 3 separate purchases in the past month and every time something on my order was backordered. it wasn't till I called that I was told about the problem yet on the site it doesn't tell you that it's on backorder. On another note your customer service is great each time I had a problem your people took care and time to help."


Rating 2/10
1/5
modified review posted

"Products were listed as in stock. Order went through and I received a confirmation email. Then I received another email from an individual informing me that the items were not in stock and cancelling the order. There was no offer to notify me when the items became available or recommended substitutions."


Rating 10/10
5/5
modified review posted

"Although the item I was out of stock. I appreciate your email response"


Rating 10/10
5/5
modified review posted

"Great vendor - I'm a repete customer"


Rating 6/10
3/5
modified review posted

"Got an email stating the order was backordered,called and asked if another item was available,it was also backordered.Cancelled my order.They were very professional and courteous, good about the cancellation.Running a business based on manufacturing the product after getting the orders is a bad business model. I understand they sell an excellent product.They need to rethink their business model."


Rating 10/10
5/5
modified review posted

"Easy to deal with, and quick response."


Rating 10/10
5/5
modified review posted

"Fast shipping and super helpful."


Rating 4/10
2/5
modified review posted

"I was pretty frustrated that the mount I ordered wasn't in stock. Finding out something isn't in stock should happen before the website allows an order to be placed. Not after. They did have essentially the same mount but with the SWFA brand on it and offered it to me at same price. Rather not have their brand on it but it's not a huge deal. They made it right but the situation should never have happened in the first place. Don't sell what you don't have. "


Rating 4/10
2/5
modified review posted

"All of my items are on back order. My rating would likely be much higher if I wasnt still waiting for my purchases."


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SWFA is a merchant member
SWFA participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,839 merchant members.