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Stores > SOS Online Backup

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Full Rating Profile
  • SOS Online Back

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 999 N. Sepulveda Blvd. Suite 100
    • Contact: info@sosonlinebackup.com
    • Phone: 877-896-3611
    • Customer Support: 877-896-3611
    • Business Hours: 9:00am - 6:00pm Mon-Fri Closed Sat and Sun
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • checkmark icon Check
    • checkmark icon Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • option not available Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • checkmark icon Guaranteed Security


    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • option not available RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing 0.00/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10

16 Customer Reviews

Rating 10/10

"SOS scans my computer and automatically identity photos, music, documents & video files. I don't have to search manually for each type of files to back it up. Moreover, SOS incremental backup option works in such a way that backup schedules start with full backup, then backup only the changes in selected files. My PC performance is fast and optimized because of this option.

Rating 10/10

"Overall an amazing product. Earlier I was using USB drives to accomplish data backup, in particular for my business. But for me it slowed the computer considerably with USB drives and then I had a USB drive fail ... got lucky that the original data was still on the hard disk. SOS Online Backup has redundant servers, so my critical data would be round-the-clock protected in 2 different geographically located data centers. So data would be always safe and accessible. I find SOS to be very reasonably priced, but make sure you purchase the long term deals, as they are much less expensive."

Rating 10/10

"Very happy with the easy setup.... the program walked me right through the steps which took just a few minutes. I have heard that the first backup takes a little longer, but it took less than a day and I was backed up... I set my backup to automatically run every day which works perfect for me... I will recommend it to my co-workers and friends"

Rating 10/10

"I have moved to SOS online backup from crash plan. Although I liked Crash Plan very much SOS has 24 hour online support over the web chat during the week and a better integrated user interface. One of the weaknesses is that the continuous backup can only be set at the file and not at the folder level, but maybe thy will develop this in a future release. Another imitation is that if you have a lot of files, such as music and photos, 100gb may not be enough to suit your needs. They are flexible in that they allow 5 computers to share one account,abiet with a single password.SOS can perform a Facebook profile backup and restore as well as allow folder sharing to friends of backed up files. Complimentary local backup as well as cloud backup is included. Overall excellent with some minor hiccups."

Rating 10/10

"I've been using SOS Online Backup for six months now and have found it to be easy to use and reliable. I run daily backups with e-mail confirmations, so I can monitor its effectiveness each day. I have it set up on both my laptop and my wife's desktop machine. I am very impressed with SOS's customer service as well. I recently had an issue that was quickly and easily resolved using an online chat session with one of their tech support reps. I have found SOS Onine Backup to be an excellent solution to my backup needs and highly recommend it."

Rating 10/10

"great product. Love it. I purchased it after evaluating several products. SOS don't have a trial, but I took the risk of buying and testing. It works great for me."

Rating 10/10

"Great online backup package... I was able to download and start my back up in no time at all... "

Rating 10/10

"excellent help from Frank Jordan. Thanks! "

Rating 8/10

"I am very satisfied with the quality of the product and the ease of accessing the customer service.

Rating 10/10

"I am delighted by the quality of service and performance of SOS Online Backup.

I was considering canceling until Frank Jordan called me and walked me through several steps and also fixed a system problem. He was incredibly patient and conscientious. He was determined to have everything working just as it should and he explained each step clearly and respectfully (I am a computer idiot, but happy not to be treated like one!).
I will recommend SOS—without hesitation— to my friends, colleagues and writing workshop students.
The backup makes me feel secure about my work files, but the best feature is File Sharing. I used it this morning and it saved me time and aggravation (compared to creating many smaller PDFs to send via my email account). That is an outstanding feature of SOS and very valuable to me.

This review was modified by Deborahbro on January 31 2011 12:11:17 PM

Rating 10/10

"I purchased SOS and I was surprised to receive a call from SOS asking if I was able to download and install SOS. I had to contact SOS again the next day, to set up scheduled backup, used Live Chat and it was answered quickly. Thanks for being available when needed."

Rating 10/10

"My computer is my business "lifeline", I would be shutdown in the event of a crash. SOS has given me a great sense of security. Install process was easy and I get daily reports to confirm successful back-up."

Rating 10/10

"This was way easier than I thought. The software was very straightforward and simple to use.... I will use this for my business too since there are many security features of the software that I need for my business documents."

Rating 10/10

"great customer service and great product."

Rating 10/10

"I have dealt with this company on two separate occasions, and have been very pleased both times."

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