SJF Material Handling Reviews - sjf.com Ratings at ResellerRatings

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sjf.com

Tools & Machinery

Rating 9.00/10 105 reviews

9.00/100
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All Customer Reviews (105)


Rating 10/10 5/5
modified review posted Jun-04-2013

"Very good to deal with and answered any question I ask"

Rating 8/10 4/5
modified review posted May-30-2013

"Cutomer service is what often keeps you coming back well Kendal at SJF is a good reason. I needed help not sure of what I needed but he was able to figure it out which made my job that much easier. Im set and ready to go. Thanks"

Rating 10/10 5/5
modified review posted May-28-2013

"We were in a hurry to get this project installed and operational so getting it assembled and shipped asap was a priority and SJF filled our need."

Rating 10/10 5/5
modified review posted May-09-2013

"Excellent customer service by Kendal Kalamaha. Quality product delivered to me and a competitive price. Kendal was able to find several good solutions for my needs and the order was right the first time. Very responsive service to provide a quote and get he order processed."

Rating 2/10 1/5
modified review posted Apr-29-2013

"We ordered about $4.5k worth of racking in the middle of February 2013. Only some of it has arrived, and despite numerous phone calls to the company, we still have no resolution as of the end of April 2013. What we have received is useless without the outstanding items. Be very aware. Whilst mistakes do happen, this company has not yet proved that it can provide a timely resolution."

modified review reply posted May-06-2013
SJF_Material's Avatar
SJF_Material, SJF Material Handling rep has responded

“SJF shipped the parts of this order that were in stock and notified the customer of a factory back-order on part of the order. SJF offered the customer the option of cancelling the order for a full refund or to continue to wait until the parts became available for shipment. The customer declined the refund and chose to wait for the back-ordered parts to be available. SJF was able to source the back-ordered items and immediately shipped them to complete the order for the customer. Though SJF does everything possible to expedite orders and avoid delays, back orders do sometimes occur.”

Rating 10/10 5/5
modified review posted Apr-18-2013

"Vance assisted and was more than helpful in finding the equipment we were looking for. He set up a review of the equipment by our team."

Rating 6/10 3/5
modified review posted Apr-15-2013

"Re: Quote# 1008?5166MZ from Marty Zitzloff, received in good order and promptly. Much appreciated."

Rating 8/10 4/5
modified review posted Apr-12-2013

"Kendal Kalamaha was very helpful with answers to questions and working patiently with their email and fax machine. SJF's engineering department was also helpful. Kendal took the time to follow up on questions that I had by calling a vendor and talking to their engineering department. He then made a follow up call and explained the answers to me. It was nice talking to someone that actually was helpful for a change. Thanks Kendal."

Rating 10/10 5/5
modified review posted Apr-12-2013

"I talked to Jason Deiter about a quote to install some pushback racking in Colorado. His knowledge and quick response was much better than I received from three other companies. The bid was also competitive. "

modified review This review was modified by BB_Magnet on April 12 2013 03:16:47 PM
Rating 10/10 5/5
modified review posted Mar-27-2013

"I have had nothing but good experiences. I have requested multiple quotes and have always gotten great pricing and speedy response. I have worked with a gentleman named Vance Haugen who has always been professional and friendly. I would highly recommend SJF and would purchase from them again."

Rating 10/10 5/5
modified review posted Mar-26-2013

"I had a very quick response for a quote. My sales contact was very friendly and helpful. The ordering process was very quick and easy."

Rating 10/10 5/5
modified review posted Mar-24-2013

"the product was just what I wanted and with the advice of Kendal Kalamaha it fit into the room perfectly. I put the product together without instructions which was really easy. this will give me the storage I was looking for and it is good quality material."

Rating 10/10 5/5
modified review posted Mar-15-2013

"Jason was an excellect sales rep! He responded immediately to my questions and was super professional and knowledgeable. I would definitely do business with SJF again. "

modified review This review was modified by WTPurch on March 19 2013 08:06:29 AM
Rating 10/10 5/5
modified review posted Mar-04-2013

"Kaicap Technology was very pleased with the service and merchendise products we bought from SJF Mfaterial. Thank you to Vance Haugen for giving us such great customer service."

Rating 10/10 5/5
modified review posted Mar-01-2013

"I received excellent service from Eric Moen. My only complaint is that my order wasn't packaged very well by the shipping department."

 
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