39 reviews
posted Feb-22-2013
reply posted Feb-26-2013 “Thank you. I do show you ordered on New Years eve and January 1st is a holiday. Sorry for the slight delay in shipment, but holidays always delay things just a bit.”
posted Feb-21-2013
reply posted Feb-21-2013 “Our website states very clearly:
"Normally Ships in 24-48hrs.
Stock dependent on Enkei Stock levels."
It does not say "In Stock" Wheels are available for pre-order due to national backorder.
Credit was given immediate credit however, some banking systems take approximately 24-48 hours to process credits. This was not a delay in our process, but we did want to make the customer aware that credits do not necessarily process instantly. It is dependent on their bank.
Customer ordered late in the day of 2/18/2013, order was credited 3 days later when we were notified by Enkei that the wheels in his bolt pattern were not available, but would be in stock in approximately 4-6 weeks.
We have very good pricing on Enkei RPF1 wheels and a direct relationship with Enkei since they are located only 20 miles from our main warehouse.”
posted Jan-13-2013
reply posted Jan-25-2013 “Sir, we show that you ordered an emblem from the front of your 01-06 Avalanche part number ALS96161K and that you ordered this yourself online and not through customer service. In doing a price comparison with other sites I show that we are considerably cheaper than most.
We show several emails to and from you where you approved the shipping via priority mail over standard first class postal. The priority international shipping does cost a bit more.
First class mail would have not cost any more, however they take much much longer to arrive, generally 2-6 weeks.
We quote international shipping after the initial order so that customers have the option to upgrade their shipping.”
posted Jan-02-2013
reply posted Jan-03-2013 “Item did not show to be in stock, order was cancelled in less than 24 hours of due to no stock available from the manufacturer.”
posted Dec-27-2012
reply posted Jan-03-2013 “International shipments to Australia do take time to ship even though the item was shipped priority mail. Once the item leaves the United States you will have to contact your local postal service for additional tracking through them. I do show a tracking number was sent to you via email.”
"I made a international order at 4/3/2013 (window louvres for my mustang). I wrote sfxperformance to give me a shipping quote, but nothing received yet.
my credit card was charged $487.51.
Are there any problems ?
thank you so much
best regards
judy
"