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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.77/10 8.77/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 4.83/10 4.83/10
    Customer service: Rating 8.4/10 8.4/10
    Return/Replacement policy: Rating 1.94/10 1.94/10

28,875 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-07-24

"Great site...organized very well!"


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Verified Customer
Rating 4/10
2/5
2016-07-24

Difficult to get in touch with customer service over weekend

"The only reason I am rating my satisfaction low is because I could not reach anyone in customer service over the weekend. I attempted to email and to call. I purchased on a Sunday because I was afraid the promotion would run out over the weekend, but I really needed to speak with customer service to answer some questions on the rug as it was final sale. I took the gamble because the price was so great, so I hope I don't regret it. "


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Verified Customer
Rating 10/10
5/5
2016-07-24

High quality, great price

"This is my 2nd purchase from Rugsusa.com and I can't wait to see it!"


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Verified Customer
Rating 10/10
5/5
2016-07-24

"It was so wonderful!!!!!!"


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Verified Customer
Rating 8/10
4/5
2016-07-24

Awesome sale

"We've ordered from Rugs USA before and got a nice rug at a good price. Taking advantage of this newest sale to get a new rug for the living room "


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Verified Customer
Rating 10/10
5/5
2016-07-24

New rug

"Very easy ordering process."


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Verified Customer
Rating 10/10
5/5
2016-07-24

Dabomb

"Love, love , love RUGS USA. Have shared with all friends and clients!!!!"


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Verified Customer
Rating 10/10
5/5
2016-07-24

Fantastic selection & great quality

"I only get my rugs from Rugs USA. The quality and selection are unsurpassed and I have never paid less for a rug anywhere. I always recommend Rugs USA to friends & family "


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Verified Customer
Rating 10/10
5/5
2016-07-24

Best rugs in town

"great shipping, exceptional quality rugs,unbelievable prices. .."


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Verified Customer
Rating 10/10
5/5
2016-07-24

"loved the selection and the prices"


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Verified Customer
Rating 10/10
5/5
2016-07-24

Great Selection and Great Prices

"Very happy with the overall experience. Would suggest that they put in more style qualifiers like "modern", "creative", etc."


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Verified Customer
Rating 10/10
5/5
2016-07-24

nice

"like the multiple choices"


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Verified Customer
Rating 10/10
5/5
2016-07-24

Time will tell.

"I'll review when I receive my rug again. Excited. "


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Verified Customer
Rating 10/10
5/5
2016-07-24

EASY

"Ordering through here was so easy! I'll update my review when I get them to let you know how they came out. I'm so excited, can't wait!"


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Verified Customer
Rating 10/10
5/5
2016-07-24

Don't shop anywhere else!

"This is my third rug purchase from Rugs USA and I will be back for more. The selection is amazing, the prices are impossible to beat and the shipping is extremely fast. I love Rugs USA. My UPS guy may not... ;)"


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Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,536 merchant members.