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"I like my rug. Thank you."
"Charged me thru PayPal then sent email canceling my order with no explanation. Never answered the phone when I called. I had to dispute thru PayPal. "
"The rug pad was never delivered or a refund given. I need it sent to : Carter Schrock 8349 Becker St. NE Cedar Springs, MI 49319"
"I was delivered the incorrect rug and received very very little help getting the rug returned and replaced in a timely manner."
"The wrong rug was delivered to us not once but twice"
"fast shipping and great customer service"
"exactly as ordered, great price and fast delivery. Perfect for a college dorm room."
"As usual, rugsusa was a pleasure to deal with. The rug and at arrived quickly."
"Awesome rug! Awesome quality! Awesome prices! "
"Nice rugs. Good quality. We got two sizes. Look great. Don't think we will get tired of the design, color. Good choice!!"
"shipping & tracking is disaster, first they tell me that is coming by UPS, AND GAVE ME A WRONG TRACKING. AFTER HOURS & HOURS ON THE PHONE NO ONE CAN TELL ME HOW TO TRACK MY CARPET. NOW AFTER TWO WEEKS I STILL DON'T KNOW WHERE MY RUG IS. CHARGING TO SHIP TO CANADA IS ANOTHER THING THAT IS NOT RIGHT. WHAT IS THE DIFFERENCE? WE ARE 1/2 FROM THE BOARDER."
"The rug was suppose to be yellow and it was greenish THEN to make matters worse I have to pay return shipping!! The rug weighs 60 pounds. You know how much that will cost me? Prob $100. Never will deal with them again!"
"good rug. timely delivered."
"Great rugs at great prices. Lots of email contact from them throughout the process. I would recommend them highly. "
"The rug I received looked much different than the images on the site (not nearly as nice). The rug in the images looked much nicer. They are so different that, at first, I thought that I had recieved the wrong item. Needless to say, I am very disappointed. "