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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.68/10 8.68/10
    Chance of future purchase: Rating 9.03/10 9.03/10
    Shipping & packaging: Rating 5.5/10 5.5/10
    Customer service: Rating 8.16/10 8.16/10
    Return/Replacement policy: Rating 2.32/10 2.32/10

28,311 Customer Reviews

No Avatar

Verified Customer
Rating 10/10
5/5
2016-06-28

awesomeness

"found the rug i needed at a great price"


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Verified Customer
Rating 8/10
4/5
2016-06-28

"Everything has been great so far! I received an additional 15% for 4th of July! Made my night. I'm a little nervous about some of the other reviews talking about the condition the rug was in when received. "


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Verified Customer
Rating 10/10
5/5
2016-06-28

Great selection, great prices!

"Loved how easy it was to navigate this site to find what I was looking for! So excited for my rug to come. Free shipping is amazing! "


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Verified Customer
Rating 10/10
5/5
2016-06-28

beautiful rugs

"I loved the great selection of rugs and the colors look so vibrant."


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Verified Customer
Rating 10/10
5/5
2016-06-28

"The site is easy to use, the rugs are lovely. "


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Verified Customer
Rating 10/10
5/5
2016-06-28

"Easy service. Don't use paypal? didn't see an option to click on . Other wise great!"


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Verified Customer
Rating 10/10
5/5
2016-06-28

"I will be happy to respond after I receive my area rugs"


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Verified Customer
Rating 10/10
5/5
2016-06-28

fell in love

"I fell in love with this silver and white metallic fur rug after going through hundreds and hundreds of rugs!"


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Verified Customer
Rating 10/10
5/5
2016-06-28

Easy

"Great site. Easy to filter what your looking for."


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Verified Customer
Rating 10/10
5/5
2016-06-28

"nice selection, good price"


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Verified Customer
Rating 10/10
5/5
2016-06-28

Great Online Store

"Easy to navigate, many choices, great prices."


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Verified Customer
Rating 10/10
5/5
2016-06-28

Great searching system!

"Love that I could search for rugs with multiple specifications. I needed a 4'x6' rug with both blue and yellow features. I found EXACTLY what I wanted in less than 10 minutes. Looking for something like that on other websites forced me to browse for hours!"


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Verified Customer
Rating 10/10
5/5
2016-06-28

Great Selection

"there are so many to choose from, all at amazing prices. It's hard to choose! "


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Verified Customer
Rating 10/10
5/5
2016-06-28

Excellent Service

"We live in Canada and have ordered rugs on 3 separate occasions and very satisfied every time."


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Verified Customer
Rating 8/10
4/5
2016-06-28

Easy Peasy

"This is only the 2nd rug I've ordered from Rugs USA, but it's been very easy. My only complaint is that I didn't get a shipping notice, or know that I would need to be present to sign for the delivery, until I had already had 2 failed attempts. "


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