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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.02/10 7.02/10
    Chance of future purchase: Rating 5.25/10 5.25/10
    Shipping & packaging: Rating 5.96/10 5.96/10
    Customer service: Rating 3.78/10 3.78/10
    Return/Replacement policy: Rating 2.33/10 2.33/10

17,077 Customer Reviews

Rating 10/10
5/5
modified review posted

"Very happy with my purchase. I'll definitely buy from Rugs USA again."


Rating 10/10
5/5
modified review posted

"Fast shipping The rug is better than I expected."


Rating 10/10
5/5
modified review posted

"I love our new rug! Very satisfied with quality, great experience overall."


Rating 4/10
2/5
modified review posted

"I ordered the star burst which looked blue but when rug arrived it was purple"


Rating 10/10
5/5
modified review posted

"the rug arrived in no time!"


Rating 8/10
4/5
modified review posted

"I found it odd that the rug was rolled on the long side rather than on the short side."


Rating 10/10
5/5
modified review posted

"Love my rug! True to color and very fast delivery!
"


Rating 10/10
5/5
modified review posted

"Good value very fast delivery "


Rating 10/10
5/5
modified review posted

"I bought this lovely outdoor rug in the rust pattern for my front porch . The color, weight and bound edges are very good. Happy customer. Oh yeah, I forgot to mention I bought it at 70% off (wonderful). The shipping was fast. Well packaged."


Rating 10/10
5/5
modified review posted

"The rug I ordered arrived quickly and was as pictured."


Rating 10/10
5/5
modified review posted

"Really fast and great quality!"


Rating 10/10
5/5
modified review posted

"Amazing rug - very happy with purchase!"


Rating 10/10
5/5
modified review posted

"I don't normally review things but I've purchased four rugs so far and they are all fabulous. Colors match pictures, thick, soft, perfect. "


Rating 10/10
5/5
modified review posted

"I like the rugs! They came on time and were perfect.

"


Rating 10/10
5/5
modified review posted

"I'm thrilled with my purchase!!!! Great product and fast shipping!!!"


Rugs USA is a Merchant Member! Learn more

Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,865 merchant members.