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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.9/10 8.9/10
    Chance of future purchase: Rating 9.16/10 9.16/10
    Shipping & packaging: Rating 2.83/10 2.83/10
    Customer service: Rating 8.59/10 8.59/10
    Return/Replacement policy: Rating 0.68/10 0.68/10

29,642 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-08-28

"Love their rugs. I always shop here!"


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Verified Customer
Rating 10/10
5/5
2016-08-28

"It was fine. Product was out of stock but I was contacted when it was available again and I was able to make my purchase. Liked that a lot!!"


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Verified Customer
Rating 10/10
5/5
2016-08-28

"Shopping very simple , check out cart worked very well. Very satisfied with ordering and check out."


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Verified Customer
Rating 10/10
5/5
2016-08-27

Great products and service

"Nice quality items for good prices."


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Verified Customer
Rating 10/10
5/5
2016-08-27

"Great rugs at a great price! "


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Verified Customer
Rating 10/10
5/5
2016-08-27

Great RUg

"I love being able to shop from home for great rugs, this is our 3rd rug ordered and we loved the first two"


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Verified Customer
Rating 10/10
5/5
2016-08-27

"Great pricing, great customer service, great products!! We love Rugs USA! "


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Verified Customer
Rating 8/10
4/5
2016-08-27

"lots of rugs, good selection. "


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Verified Customer
Rating 10/10
5/5
2016-08-27

"Great selection, incredible sales makes it a unbelievable deal!"


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Verified Customer
Rating 8/10
4/5
2016-08-27

"Always great. I only buy from rugs usa
"


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Verified Customer
Rating 10/10
5/5
2016-08-27

"LOVED IT ! Will be recommending"


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Verified Customer
Rating 8/10
4/5
2016-08-27

I bought 2 weeks ago

"I bought this rug 2 weeks ago was so happy with it I went to buy another and now it is double the price."


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Verified Customer
Rating 10/10
5/5
2016-08-27

Love my colorfull and quality rugs!

"I ordered and received 3 rugs and 2 runners already! I ordered one more rug today! First catchy thing here is 90% off deal! I mean who doesn't like the sales ?! Then product its self: what a beautiful colors and pattern!!! I am formally from Central Asia and was so happy to find here rugs are very similar to my birth country's traditional rugs! This rugs I have now brings me back lots of good memories of home and Family! Thank you RUGSUSA! Keep up the good work !"


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Verified Customer
Rating 10/10
5/5
2016-08-27

"very easy, love the selections!"


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Verified Customer
Rating 8/10
4/5
2016-08-27

Looks good so far.....

"I love the website for ordering the rugs. I appreciate the customer reviews, which help me to make my decisions when purchasing. This website has multiple views of the rugs for each color, which is wonderful. The prices are reasonable. I just ordered the rugs, which was a very easy process. My final decision about the company will be determined when the rugs actually arrive, but so far so good."


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Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,513 merchant members.