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Organizing your Reviews

You can now organize your reviews and your content. Click on the button to start tagging your reviews. When you press enter, you'll automatically add a tag. To delete a tag, simply press . When you start organizing and tagging your reviews you'll be able to start searching by your tag categories, get notifications when content is added to the category and soon, get insights on those categories. You'll be able to pull analytics across various keyword tags! Manage your Tags here.

RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.39/10 7.39/10
    Chance of future purchase: Rating 5.75/10 5.75/10
    Shipping & packaging: Rating 6.45/10 6.45/10
    Customer service: Rating 4.46/10 4.46/10
    Return/Replacement policy: Rating 2.64/10 2.64/10

18,523 Customer Reviews

Rating 10/10
5/5
modified review posted

"Super fast shipping! I'm totally in love with my rug. It's super comfy and the modern design is exactly what I was looking for! It looks gorgeous in my living room. I'm very happy with my purchase and will definitely shop here again. Thanks Rugs USA!"


Rating 10/10
5/5
modified review posted

"Beautiful rug! Soft to the touch and while standing. Almost looks more Aztec in bigger size but very nice from a distance. "


Rating 8/10
4/5
modified review posted

"Delivered almost 3 weeks after purchase date. Arrived safely and in perfect condition."


Rating 10/10
5/5
modified review posted

"Fast delivery and beautiful rug! Wish the 75%off applied to the rug I really wanted to order. "


Rating 10/10
5/5
modified review posted

"Quick and easy. Really love purchasing from RUGS USA!"


Rating 10/10
5/5
modified review posted

"Rec'd quickly! Well made and receiving many compliments! Very happy w purchase!!"


Rating 10/10
5/5
modified review posted

"Excellent, quality. Excellent price. quick delivery. Very happy"


Rating 10/10
5/5
modified review posted

"Fast service, great price"


Rating 6/10
3/5
modified review posted

"I loved the ease of web shopping but I am disappointed in the quality of the rug."


Rating 10/10
5/5
modified review posted

"Great customer service. Very happy with the rugs. Thank you!"


Rating 10/10
5/5
modified review posted

"I've shopped at RUGS USA on multiple occasions and have always had a great experience. The product lives up to their descriptions and shipping is fast and reliable. "


Rating 10/10
5/5
modified review posted

"Great service, happy with the rug!"


Rating 10/10
5/5
modified review posted

"The rug was exactly what I expected and the price was reasonable. "


Rating 10/10
5/5
modified review posted

"Fast delivery and great quality rug!!!"


Rating 10/10
5/5
modified review posted

"Arrived quickly. Was as described. Fits my purpose nicely."


Rugs USA is a Merchant Member! Learn more

Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,920 merchant members.