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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.95/10 8.95/10
    Chance of future purchase: Rating 9.18/10 9.18/10
    Shipping & packaging: Rating 2.50/10 2.50/10
    Customer service: Rating 8.69/10 8.69/10
    Return/Replacement policy: Rating 0.58/10 0.58/10

30,074 Customer Reviews

No Avatar

Verified Customer
Rating 6/10
3/5
2016-09-21

"I have never been able to login. Very difficult and not easy to do."


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Verified Customer
Rating 10/10
5/5
2016-09-21

Great selection!

"Excellent prices and selection. Very impressed"


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Verified Customer
Rating 10/10
5/5
2016-09-21

Totally awesome!

"Rugs USA has the lowest prices! I comparison shop and Rugs USA had the lowest price plus free shipping for the rug I wanted. Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-09-21

"Huge selection, great prices! Couldn't get any better price!"


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Verified Customer
Rating 8/10
4/5
2016-09-21

"I found exactly what I was looking for."


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Verified Customer
Rating 8/10
4/5
2016-09-21

"I hope I love this rug as much in person as I do online. There was no "Add to Cart" button and it took me a few times to figure out how to purchase it. Otherwise, simple."


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Verified Customer
Rating 6/10
3/5
2016-09-21

"Love selection but website search was not user friendly. When i would look at details on a rug then go back to continue search it would not ho back to where i left off."


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Verified Customer
Rating 10/10
5/5
2016-09-21

"Great savings. Excited to see product. "


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Verified Customer
Rating 10/10
5/5
2016-09-21

great selection and prices!

"will definitely purchase from here again. cheaper than overstock by $40 for the same rug!"


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Verified Customer
Rating 10/10
5/5
2016-09-20

Just ordered!

"Just ordered and will be waiting to see how my rugs look!"


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Verified Customer
Rating 8/10
4/5
2016-09-20

"Good sorting features. Price "cuts" seem too good to be true which makes them irrelevant however prices themselves are fine "


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Verified Customer
Rating 10/10
5/5
2016-09-20

Ordered a rug in less than 30 seconds!

"Super easy! Very pleased with the purchasing process."


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Verified Customer
Rating 10/10
5/5
2016-09-20

Holy crap!

"I had no idea this site existed until a coworker told me about it... just got two new rugs for under 300$ TOTAL, and theyre gorgeous and exactly what I was looking for!"


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Verified Customer
Rating 10/10
5/5
2016-09-20

Spanish Farmhouse Dream

"I am very excited about getting my new runner in the mail! My dream is to have a Spanish farmhouse and I believe this the perfect first step!"


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Verified Customer
Rating 10/10
5/5
2016-09-20

Great Selection

"I could hardly narrow down my choices. Prices were great too! Can't wait to receive my rug!"


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Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,630 merchant members.