Rugs USA Reviews - rugsusa.com Ratings at ResellerRatings

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rugsusa.com

Home & Garden

Rating 7.78/10 3,392 reviews

7.78/100
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Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,986 merchant members.
 

All Customer Reviews (3,394)


Rating 10/10 5/5
modified review posted Jun-12-2013

"Excellent product! I ordered two of the rugs and I love them both!"

Rating 10/10 5/5
modified review posted Jun-12-2013

"I love the rug! It's softer than expected and looks great on my large tiled kitchen. Thanks! "

Rating 10/10 5/5
modified review posted Jun-12-2013

"The rug is very good quality and beautiful. Thank you."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Love the rug, great price for the look of it. Wish the rug pad was not so expensive though."

Rating 8/10 4/5
modified review posted Jun-12-2013

"the rug is very plush but the black is more charcoal and the rug has had a few snags already but overall it is a great and we got it for 50% off so that's the best part!!"

Rating 2/10 1/5
modified review posted Jun-12-2013

"My overall experience with rugs USA nothing short of awful. Customer service was terrible (and good luck getting a manager to call you back). Needless to say, I still can't seem to spend my groupon credit regardless of how many times I have tried. I shop online for everything and my experience with RugUSA has been the worst. RuguSA has lost a customer forever!"

Rating 10/10 5/5
modified review posted Jun-12-2013

"Great experience. Delivered fast. Great products!"

Rating 10/10 5/5
modified review posted Jun-12-2013

"Great rug! The online reviews were accurate and a good guide to setting our expectations. We love the rug and couldn't be happier. "

Rating 4/10 2/5
modified review posted Jun-12-2013

"Product not as advertised. The rug I ordered is a natural tone rather than white and is not a standalone weave, rather it is woven into a beige mat. Photo descriptions and verbal descriptions were both misleading. Besides this, everything was great."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Great product, great and fast service."

Rating 10/10 5/5
modified review posted Jun-12-2013

"Love the hOundstooth rug! purchased it for a friend and she was SOOO happy. Very thick and durable, great for her nursery."

Rating 10/10 5/5
modified review posted Jun-12-2013

"This was my second purchase and both times I was very pleased with the ease of the site as well as with the rugs."

Rating 10/10 5/5
modified review posted Jun-11-2013

"Very pleased with the rug and shipping fast!"

Rating 4/10 2/5
modified review posted Jun-11-2013

"Have contacted Rugs USA 4 times about a computer glitch in my order. Each time they say they need to talk to someone about the return. I then call back when I do not hear from them. Tried to cancel when I saw that 3 rugs were ordered and not 1. Man said it was taken care of, and then 3 arrived. It is 79 dollars to return each rug (118 sale price was what each rug cost). Each person has said it was possible for the supervisor to issue a return and that they would get back with me. I have to call back each time so far, and am waiting for an answer from my phone call last Fri. I am used to better service for things I order. Will probably by pass this website next time."

Rating 10/10 5/5
modified review posted Jun-11-2013

"great experience...good prices and fast delivery"

 
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