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"I was very happy with my purchase, the quick delivery, and find the web site easy to use a gives a good representation of the rugs. Overall a great experience !"
"Only snag was both rugs were not delivered together. Phone call had the other one on the way. I like the rugs very much and are very happy with them."
"Rug delivered in timely fashion hut color wasn't as pictured. Tried to reach someone by phone on hold for 15 mins before hanging up & going the email route as suggested on enclosed packing slip. Never heard back from email and decided to keep rug since the colors worked OK. Just wouldn't have been my first color choice. "
"Delivered and product as expected"
"the smaller rug was in excellent shape. the larged sized (same) rug was not cut straight and had excessive glue on one end. "
"Quick shipping & the rug came in great condition. "
"Very pleased with the rug. It looks just as expected (or better), and it shipped quickly. Terrific price for a hand-hooked rug, too. "
"The selection was great, quality was excellent and it arrived quickly. I do wish that I had received an email notifying me that my shipment was delivered. Because I live in an apartment building with two entrances, the rug sat outside overnight in the rain before I checked tracking again and saw it had arrived. Thankfully, it was put under an overhang so it did not get wet."
"Expected oval rugs but got square edged instead. Not as thick as I thought they shoul be, but once on my country kitchen floor, I really like them."
"The color of the actual rug was not even near the color of the picture or the description. It was not red, it was quite pinkish/purplish. Now I have to spend $80 to return it! What a rip-off! I'm very unhappy and will not be purchasing any more rugs from RugsUSA."
"Very happy with rug. Easy transaction and quick delivery."
"Rugs USA has great prices, advanced and accurate search options, and fast delivery. The colors of the rug I ordered looked like the picture on the website. I especially loved how easy it was to navigate the website and narrow my search."
"The rug that I ordered looked much better when it arrived, than it looked in the picture. The picture didn't capture its dimensional depth or its varying height.I am very satisfied!! "
"Rugs USA delivered rapidly, and the rug was exactly as stated or shown. I was pleased with this order and would definitely order from them again."
"This was not my first purchase from rugs USA. They are so reasonable, and colors exactly as shown. My decorator even wants to know where I got them, she was very impressed in both cost and quality.We will continue to make this our store for rugs!"