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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.90/10 8.90/10
    Chance of future purchase: Rating 9.15/10 9.15/10
    Shipping & packaging: Rating 2.83/10 2.83/10
    Customer service: Rating 8.58/10 8.58/10
    Return/Replacement policy: Rating 0.68/10 0.68/10

29,585 Customer Reviews

No Avatar

Verified Customer
Rating 4/10
2/5
2016-08-24

POOR COMMUNICATIONS

"I had an order canceled without explanation and was told to call with questions. I don't feel likeI should need to call. An explanation could have been included. I have reordered a different rug."


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Verified Customer
Rating 10/10
5/5
2016-08-24

Triple E Review

"I always find a rug that works for me at a price that works for me with the shopping ease that works for me!"


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Verified Customer
Rating 10/10
5/5
2016-08-24

"Excellent options and pricing"


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Verified Customer
Rating 10/10
5/5
2016-08-24

"Great pricing. Looking forward to seeing the rug in person "


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Verified Customer
Rating 10/10
5/5
2016-08-24

"This is my third time ordering from Rugs USA and I am always so thrilled with the selections, the easiness of the process (minus having to decide from all the awesome choices!!), and the quality of the product. Not to mention the unbeatable prices! Highly recommend them to anyone looking for a rug!"


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Verified Customer
Rating 6/10
3/5
2016-08-24

Paypal issues

"I had a snag last night with the Paypal portal. The page would not load so I lost my cart of rugs multiple times. Was successful today though!"


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Verified Customer
Rating 10/10
5/5
2016-08-24

"Great price and easy to navigate! "


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Verified Customer
Rating 6/10
3/5
2016-08-24

"First time buying with company, will see how product is when it arrives. "


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Verified Customer
Rating 10/10
5/5
2016-08-24

Can't find a better deal!

"Can't wait to get my rugs. The specs are 100% wool which will hold up. They are gorgeous! And the price was 90% off! What's not to love?! "


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Verified Customer
Rating 10/10
5/5
2016-08-24

repeat customer

"I ordered several rugs a couple months ago. Due to internet problems on my end, My order was placed 3 times! This company fixed the problem immediately, and by the time I received my credit card bill, all was fixed. I was very happy with the quality of my rugs so I'm ordering a few more. "


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Verified Customer
Rating 10/10
5/5
2016-08-24

Rugs USA Best in the USA!

"This is the second rug I've purchased from Rugs USA and love the quality, the low prices and the customer service. I will never buy another rug anywhere else"


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Verified Customer
Rating 8/10
4/5
2016-08-24

"I was searching for 8' round rugs and Customer Service gave me a great search code."


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Verified Customer
Rating 10/10
5/5
2016-08-24

"Great job! Thanks again! "


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Verified Customer
Rating 10/10
5/5
2016-08-24

"I really have enjoyed all the rugs I purchased from this company! Great quality at a reasonable price!"


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Verified Customer
Rating 10/10
5/5
2016-08-24

great selection!

"Fast service, fantastic selection!"


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