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"Quick ship and exactly as advertised!"
"Arrived on time and in good condition"
"The wrong rugs were delivered last week. I'm a bit frustrated as I've made a connection with the vendor as well as Rugs USA and have received one email in response..... to wait for the vendor, who sent me on to Rugs USA to resolve the error, to send information about how to return rugs. :-( So at this point over $300. has been paid and I've received incorrect rugs.Tapping my toe, waiting for some word from Rugs USA about what is to happen next. I am not a happy client! Patricia Neel"
"Rug came quickly and in good condition"
"Rug was reasonably priced, high quality, delivered securely wrapped quickly."
"1 rug shipped immediately and beautiful, had to wait for its twin for an additional 2 weeks -- very frustrating, but happy to have both. Good quality."
"The color was an exact match to the online photo"
"Arrived very fast. Nice, thick rug and vibrant colors! Love my new rug!"
"prompt delivery, rug was as advertised"
"I have ordered at least 7 awesome rugs from Rugs USA over the past 5 years. All good quality, good prices, and free delivery. Of course they were my go to company when we moved into our new house a few weeks ago. I ordered an ivory octopus rug and was sent grey. I went through a convoluted, time consuming return, ordered the rug again and was sent the wrong color a second time. Now I am in the process of returning the second incorrect rug. I have asked about purchasing the ivory rug numerous times, but have received no call or email about it. I still want it, but obviously I am also looking for a new rug vendor :("
"Very quick delivery, great rug! "
"Rug is as beautiful as advertised and it arrived very quickly."
"We were unhappy with the color of the rug, but it was going to be $175 to return it, so we just gave it to Good Will."
"Quality of rug was superb. Received quickly and price was excellant. "
"Delivery was quick and I'm very happy with the rug! The color and pattern were true to the picture."