Rugs USA Reviews - rugsusa.com Ratings at ResellerRatings

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Rating 7.21/10 12,639 reviews

7.21 / 100
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All Customer Reviews (12,648)


Rating 8/104/5
modified review posted

"Beautiful colors and pattern it looks great in my office. It's thinner than I expected but stunning non the less"



Rating 4/102/5
modified review posted

"Haven't received rug or notice of shipping called several times put on hold 15 minutes or more each time finally talked to a rep. She told me I would receive rug by April 12/13. Still hadn't received a shipment notification so I called and called several times again experiencing the same trouble getting to talk to someone. When I finally reached someone they told me it is now on back order until the end of May




"

Rating 8/104/5
modified review posted

"Rugs were good for the price. First one was delivered quickly but the second took longer."

Rating 8/104/5
modified review posted

"The color and design are wonderful! My only compliant is the material has particles that break off and with dark hardwood is very visible. "

Rating 10/105/5
modified review posted

"Great price, fast delivery, and wonderful product. Will definitely turn to this site for any rug orders in the future. "

Rating 4/102/5
modified review posted

"I never received my rugs. I ordered three runners of the same color and they delivered one of them and not the other two. They did refund my order without being asked but now I am stuck with one runner in a spot where I need three."

Rating 8/104/5
modified review posted

"The rug looks awesome, and I got a great deal on it! Shipping was pretty fast, too. My only concern is that when I tried to get a tracking number (I paid as a guest and did not receive any confirmation from RugsUSA) they were not responsive during their opening hours. Had to wait a few days, and by then the rug had already come. "

Rating 8/104/5
modified review posted

"One of my rugs was on backorder for months so I had to cancel it :-("

Rating 10/105/5
modified review posted

"The two rugs I ordered from RugsUSA were not only on sale! But they were both absolutely beautiful. I was so thrilled to roll them out and find how much they transformed the room and were of such great quality. I'll be ordering from RugsUSA again soon."

Rating 10/105/5
modified review posted

"shipping was very quick and love the overall look of the rugs in my grape and wine themed kitchen"

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Sarasota, Florida
Rating 10/105/5
modified review posted

"The carpet is exactly how it was described and it even arrived a bit early which was great. I have it on my lanai and everyone comments on how it just "makes the room" so nice and tranquil.
I love it and I would order from RUGSUSA anytime. The people were great at customer service also, which was nice, for a change.
"

Rating 10/105/5
modified review posted

"Happy with my rug. Might have ordered a different color but without free returns I am keeping. Quality is excellent."

Rating 10/105/5
modified review posted

"Great quality and a great discount. Very pleased with the product ! "

Rating 10/105/5
modified review posted

"Beautiful rugs. Colors were much better than shows on website. Love them!"

Rating 10/105/5
modified review posted

"Shipping was fast. I was able to use a 60% off code which was great. So far the rug seems to be holding up well. It looked like the picture and was not too thick or too think. I would recommend and purchase from Rugs USA again. "

 

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