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Organizing your Reviews

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • checkmark icon International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.22/10 7.22/10
    Chance of future purchase: Rating 5.58/10 5.58/10
    Shipping & packaging: Rating 6.38/10 6.38/10
    Customer service: Rating 4.26/10 4.26/10
    Return/Replacement policy: Rating 2.45/10 2.45/10

18,300 Customer Reviews

Rating 10/10
5/5
modified review posted

"Perfectly packed and in perfect condition. thanks"


Rating 10/10
5/5
modified review posted

"Great rug, great price, and very fast shipping. Very happy."


Rating 10/10
5/5
modified review posted

"Beautiful rug at an incredible price! Reasonable shipping time. It looks great!"


Rating 10/10
5/5
modified review posted

"The quality was excellent for such a reasonably priced rug! We love the colors and plushness."


Rating 10/10
5/5
modified review posted

"Very happy with the product!"


Rating 10/10
5/5
modified review posted

"We are very happy with the rug. We would shop here again."


Rating 10/10
5/5
modified review posted

"rug came so fast that I was surprised and the rug was perfect!
Go Rugusa
"


Rating 2/10
1/5
modified review posted

"Have not received rug yet although order placed on 11/24/14. What's taking so long?"


Rating 10/10
5/5
modified review posted

"love the rug.....good quality and color perfect. Happy with the service!
"


Rating 2/10
1/5
modified review posted

"We never received our rug after multiple repeated calls to rectify the situation."


Rating 10/10
5/5
modified review posted

"The Rug i bought was a great deal! I absolutely love this website! It was delivered on time, in good condition, and I was pleased with the colors too. You cant find rugs like this in a store, so i will be back again and again to buy my rugs from RugsUsa! Thanks! "


Rating 10/10
5/5
modified review posted

"Products arrived as described, in the time frame quoted."


Rating 10/10
5/5
modified review posted

"The rug shipped very quick and i was very happy with the quality."


Rating 2/10
1/5
modified review posted

"I still have not received my order."


Rating 2/10
1/5
modified review posted

"The rug was badly damaged when I received it. Rugs USA now has my money and UPS has the rug. Rugs USA will not respond to my inquiries. I'm not sure if I'll ever get my money back. I will NEVER do business with this company again."


Rugs USA is a Merchant Member! Learn more

Rugs USA is a merchant member
Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. See all 1,920 merchant members.