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Stores > Rugs USA

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  • Rugs USA Rugs USA Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: 8 Santa Fe Way
    • Contact: info@rugsusa.com
    • Phone: 609-447-4515
    • Customer Support: 609-447-4515
    • Business Hours: Monday through Friday 9:00 am-6:00 pm EST. Saturdays 10:00 am - 5:00 pm.
    • Fax: 800-681-8138

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • checkmark icon UPS Ground
    • checkmark icon FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Customer Notification For Publicly Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 8.78/10 8.78/10
    Chance of future purchase: Rating 9.09/10 9.09/10
    Shipping & packaging: Rating 4.46/10 4.46/10
    Customer service: Rating 8.42/10 8.42/10
    Return/Replacement policy: Rating 0.94/10 0.94/10

28,905 Customer Reviews

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Verified Customer
Rating 10/10
5/5
2016-07-26

"Amazing!!! Great quality at great prices!!!"


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Verified Customer
Rating 10/10
5/5
2016-07-26

Over and Over

"I've purchased rugs from USA of all shapes and sizes, and types, and every time I've been happy with the product and the delivery time. I have a weakness for rugs in this old farm house and Rugs USA is the first place I shop.

"


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Verified Customer
Rating 10/10
5/5
2016-07-25

"I am so excited to receive my rug. I've been shopping for a couple days now. The price was amazing and all the reviews are good. Will follow up."


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Verified Customer
Rating 8/10
4/5
2016-07-25

Make shipping to Canada more reasonable!

"Overall I am happy with my experience with one important caveat: I would have preferred to ship to Canada but your shipping cost was too expensive - 65 US is 1/3 the amount of the rug I purchased while shipping in the US is free. That makes this site prohibitive for Canadian buyers."


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Verified Customer
Rating 10/10
5/5
2016-07-25

Great selection, great prices

"We'll have to see the product when it arrives, but the buying experience was great!"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Excellent Online store.

"Excellent Online store. Thanks!"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Great Rugs for Great Prices!

"Bought my 4th rug today! Great selection and prices!"


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Verified Customer
Rating 8/10
4/5
2016-07-25

"Looking forward to receiving my rug, RugsUSA has great prices. "


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Verified Customer
Rating 10/10
5/5
2016-07-25

"So far the experience has been great. Now to see the quality of the item"


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Verified Customer
Rating 10/10
5/5
2016-07-25

"Amazing products great sales
"


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Verified Customer
Rating 10/10
5/5
2016-07-25

Much better than expected!

"I'm always drawn the the pottery barn rugs, always wishing they were less expensive. I took a chance on this site and was SOOO happy with my purchase and it didn't end up costing me a fortune!! "


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Verified Customer
Rating 10/10
5/5
2016-07-25

"Couldn't seem to get the promotional code CLR90 to apply, tried several times. Would appreciate it if this could be rectified."


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Verified Customer
Rating 6/10
3/5
2016-07-25

First Order Experience

"Order process is fairly routine. Waiting to see the quality before passing judgement on the overall experience. Nice pictures. "


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Verified Customer
Rating 10/10
5/5
2016-07-25

"Easy to shop on the site. Good deals with their sales. "


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Verified Customer
Rating 10/10
5/5
2016-07-25

Painless Shopping for Great Product

"I have ordered from Rugs USA before. Love the quality of the product for the price. The pictures provided by the site are very accurate so choosing the best color is a breeze."


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Rugs USA participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 2,536 merchant members.