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Stores > Rugs Direct
  • Rugs Direct Rugs Direct Elite Status
    • ADDRESS
      116 Featherbed Lane
      Winchester, VA US
      22601
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Monday - Friday 9:00 AM to 6:00 PM Eastern Time
      GENERAL PHONE
      (888) 464-1447
      FAX
      (540) 662-0063
    • SUPPORT EMAIL
      info@rugsdirect.com
      SUPPORT PHONE
      (888) 464-1447

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.06/10 9.06/10
    Chance of future purchase: Rating 9.31/10 9.31/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Rugs Direct by clicking a star below.
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Verified Customer
Rating 10/10
5/5
2017-10-16

Nice Price!

"Very nice prices and offers!"


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Verified Customer
Rating 10/10
5/5
2017-10-16

Way to go, Rugsa Direct!

"Very straightforward and simply ordering process."


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Verified Customer
Rating 10/10
5/5
2017-10-16

So Many Choices

"Great choices and easy to navigate. Best prices too. Ava"


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Verified Customer
Rating 10/10
5/5
2017-10-16

Cool

"Wham! Got the rug I need!"


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Verified Customer
Rating 10/10
5/5
2017-10-16

Seems easy enough, and product looks good.

"I looked at lots of area rugs, and played around the site - very well done, if a bit slow (filter first would help). Site VERY easy to use and get pricing - well done!

Look forward to getting product and seeing how quickly it gets shipped. I bought (2) 5' x 7' area rugs. I will definitely shop here again if they deliver.
"


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Verified Customer
Rating 10/10
5/5
2017-10-16

"My rugs came quickly and were just what I expected."


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Dear IT department - the check out process could be more phone friendly. Specifically, the font could be larger. Also and the fields for the phone and credit card try to auto-fill. Also there are two . (dots) in my preferred email address; however, the email field comes up with an "invalid" warning. (lucy.rodgers@ca.rr.com)
Hope that's helpful!
"


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Site easy to navigate. Liked being able to see larger size in pictures for determining colors in braided rugs."


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Site was very easy to navigate. Prices are fantastic."


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Rugs at best internet price!"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Needed a rug quickly and this site made that happen.

"I am very picky about my rug colors and Rugs Direct has lots of color in every style."


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Verified Customer
Rating 8/10
4/5
2017-10-15

"I'll let you know more when it arrives"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Repeat buyer

"Very happy with quality of 5 different rugs over the past couple of years!"


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Verified Customer
Rating 10/10
5/5
2017-10-15

Need a color

"Easy, fast, good looking, color I was looking for. Now hope they look as good as the web-sight when I receive them. Sight would not let me use PayPal to check out though."


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Verified Customer
Rating 10/10
5/5
2017-10-15

"Easy navigation around the website. I have ordered from you in the past, which is why I am ordering again."


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