We have detected that javascript is currently disabled. To get the fullest experience from our site we suggest enabling javascript. If you have any issues using our site please contact us.

e.g. Such as Newegg | browse by category or see best/worst

Stores > Rugs Direct
  • Rugs Direct Rugs Direct Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • ADDRESS
      116 Featherbed Lane
      Winchester, VA US
      22601
      Note: This is a local storefront
    •  
    • BUSINESS HOURS
      Monday - Friday 9:00 AM to 6:00 PM Eastern Time
      GENERAL PHONE
      (888) 464-1447
      FAX
      (540) 662-0063
    • SUPPORT EMAIL
      info@rugsdirect.com
      SUPPORT PHONE
      (888) 464-1447

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • checkmark icon Money Order
    • option not available COD
    • checkmark icon Check
    • option not available Wire Transfer
    • option not available Apple Pay
    • checkmark icon PayPal

    Shipping options

    • checkmark icon UPS Ground
    • option not available FedEx Ground
    • option not available FedEx Express
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery
    • option not available Digital Delivery
    • option not available Amazon Prime

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
    • checkmark icon Review Guard
    • checkmark icon Notified of Public Replies
  • Review History & Profile See full Rating history

    Product & services pricing Rating 9.04/10 9.04/10
    Chance of future purchase: Rating 9.38/10 9.38/10
    Shipping & packaging: 0.00/10
    Customer service: 0.00/10
    Return/Replacement policy: 0.00/10
Voice your opinion! Review Rugs Direct by clicking a star below.
No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

Great Rugs at a Great Price

"Looking forward to seeing these beautiful rugs on my floor! Easy experience with Rugs Direct!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

A Walk Thru the Park!

"Great rug, great price, however I did not receive my 10% discount when I purchased this rug (discount promo code: WTW1040689CK. When entered, nothing happened. Would have made the experience 10% better than it was, but nonetheless, I'd shop here again. CJC"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

Great site for rug runners

"Love the wide selection and easy-to-use website."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

"i had a hard time finding the right blue, you had it"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

Customer Service Plus!

"Whoops! I ordered the wrong color in the rug pattern I wanted. Totally my fault. I emailed customer service about the return and re-order and had a response within an hour! This allowed me to resolve the issue quickly, minimize my anxiety and move on to the next fire I needed to put out! You can't put a price on that! Thank you, Rugs Direct!"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

"I have not received my rugs. Just ordered today. The web site was easy to use."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

Great customer service!

"Happy to learn about your company and looking forward to receiving my rug after placing my order."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

beautiful colors

"ordering on rugs direct was easy. The number of great rugs almost made it hard to pick just one."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

"Have been looking for outdoor rugs and finally found them here at a very good price."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

Easy as pie

"Super easy to order and ask questions when talking to customer service"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

great rugs

"just happened to luck into rugs direct and so glad I did. great rugs, great prices and found colors I actually wanted. a little slow on delivery, but I just ordered my third rug
thanks
"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-21

Great looking rugs!

"First time buyer at RD. Looking forward to receiving merchandise."


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

Very Happy

"I've been watching this rug on other sites. My size has been sold OUT for months. I found the rug, in the size i wanted AND for less $ on RUGS DIRECT. I love the 30 day , no questions asked return policy"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

love my rugs

"very satisfied with rug colors and quality"


No Avatar

Verified Customer
Rating 10/10
5/5
2017-06-20

"Great selection, wide range of pricing, styles, brand names. Excellent for any design style. Not too trendy. I appreciate that, as I tend to go with more long lasting classic styles and color schemes."


Learn about Our Reviews

Share Rugs Direct's store rating

Rugs Direct is a Merchant Member! Learn more

Rugs Direct is a merchant member
Rugs Direct participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 3,378 merchant members.