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Ratings & Trust

Your trust is our top concern

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Full Rating Profile
  • Ruglots.com
    • Address: 1 MADISON ST.
    • Contact: CSERVICE@RUGLOTS.COM
    • Phone: 1.888.744.8851
    • Customer Support: 1.888.744.8851
    • Business Hours: 9-5pm EST. Mon-Fri
    • Fax: n/a

    Payment options

    • checkmark icon Visa / Mastercard
    • checkmark icon American Express
    • checkmark icon Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • checkmark icon Priority Next Day
    • checkmark icon Standard Next Day
    • option not available International
    • checkmark icon 2-3 Day Delivery

    Online Ordering

    • checkmark icon Online Ordering
    • checkmark icon Online Ordering Tracking
    • checkmark icon Secure Order Processing
    • checkmark icon Require User Registration
    • checkmark icon Guaranteed Security

    Other

    • checkmark icon International Order
    • checkmark icon Customer Info. Confidential
    • checkmark icon Customer Support
    • checkmark icon RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 10.00/10 10.00/10
    Chance of future purchase: Rating 10.00/10 10.00/10
    Shipping & packaging: 0.00/10
    Customer service: Rating 10.00/10 10.00/10
    Return/Replacement policy: 0.00/10

296 Customer Reviews

Rating 10/10
5/5
modified review posted

"We had a problem with the first rug delivered, but all was taken care of in a timely manner and the new one came soon after. It looks exactly as I pictured it would."



Rating 2/10
1/5
modified review posted

"Rugs I ordered were out of stock and was not notified. Eventually learned of this and requested a refund since my account had already been charged. Been close to a month and still have not received my refund."


Rating 10/10
5/5
modified review posted

"Very happy with my purchase. Rug arrived quickly and left on my back porch as requested. Product is great quality, exactly what I expected! "


Rating 10/10
5/5
modified review posted

"beautiful rug delivered in 2 days!"


Rating 10/10
5/5
modified review posted

"I got the rugs in a timely manner and they're just as the picture, no surprises...you get what you see and I appreciate that!

Thank you.
"


Rating 10/10
5/5
modified review posted

"Rug looks just like in the pic, good quality. Easy to order and came when it said it would be here. In our case, just in time for the holidays! Thanks"


Rating 10/10
5/5
modified review posted

"Delivery was quick and the rug was excellent"


Rating 8/10
4/5
modified review posted

"No email was sent to let you know when your item shipped so I began to wonder if it was a scam.

Emailed to find out status of order and never received anything back.

Was thrilled when the rug finally arrived & it is just what we wanted!
"


Rating 8/10
4/5
modified review posted

"Once someone told me how/who I had to contact to get a refund of a returned item (after several phone calls) service was ok."


Rating 10/10
5/5
modified review posted

"Very happy with our new rug, the service received, and the quick delivery. "


Rating 10/10
5/5
modified review posted

"Smooth transaction and quick delivery"


Rating 10/10
5/5
modified review posted

"Great product! Shipped early so I had it in time for Christmas! Highly recommend"


Rating 10/10
5/5
modified review posted

"My order looked exactly like the picture..it came quickly and was in excellent shape. I will order again from this website."


Rating 10/10
5/5
modified review posted

"Very happy with the 4 rugs and 2 runners I purchased! The colors and rug quality were even better than I had hoped."


Rating 10/10
5/5
modified review posted

"I love the rugs. I plan on buying 2 more. "


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