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Full Rating Profile
  • Rue La La
    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security


    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.50/10 7.50/10
    Chance of future purchase: 0.00/10
    Shipping & packaging: Rating 7.50/10 7.50/10
    Customer service: Rating 5.00/10 5.00/10
    Return/Replacement policy: 0.00/10

6 Customer Reviews

Rating 6/10
modified review posted

"I've been a happy customer of Rue La La . however my last purchase, two bras, was not a happy experience. The final sale print for bra's is very small and in the same black print as the rest of description. It is very easy to miss when focusing on the description or size of the item. The final sale warning does not in MY BAG or on the ORDER SUMMARY either. The final sale notice for intimates or swimsuits should be more prominent to avoid confusion, especially Rue La La has such a liberal return polity on other merchandise.

modified review This review was modified by tgmoser on January 18 2015 05:02:21 PM

Rating 10/10
modified review posted

"Rue La La is a great site!! One of my favorite sale event sites. Great quality merchandise at great prices. Their customer service is top notch. I've ordered a LOT of stuff from here and only had a couple of issues. One was that a home item wasn't as pictured. It was drop shipped, so this probably wasn't RLL's fault as they may have never seen the product and were simply using the photo supplied by the producer / shipper. They handled it professionally and courteously and paid the return shipping and gave me a refund. All of the apparel is shipped from RLL, and I have been satisfied with almost everything shipped. I would highly recommend them to anyone who enjoys these "daily deal" sites -- you can buy from them with confidence!"

Rating 2/10
modified review posted

"if you dont have a US billing address dont bother purchasing at RUELALA. they have an excuse of
"I've taken a look and it looks like we were unable to process your order due to an issue with your financial institution. I would recommend contacting your bank in regards to this issue, and please be sure your billing address is correct in your Rue La La account"
my card is not issued in the US therefore not US billing but shipping in US.
i've called the bank there was a transaction w/c was on float but the MERCHANT DIDNT CONFIRM, so there was no problem with my financial institution but the problem is the merchant because they did not confirm.
dont waste your time in this site for all you FILIPINOS out there!

+ Read user comments

Rating 10/10
modified review posted

"Very good seller!!! Nice offers! Quick shipping! I like it!!"

Rating 10/10
modified review posted

"I ordered from Rue La La and found it to be a great deal! They have quality name brands at reasonable prices. They do not carry those brands that say they are quality but really are cheap products with good design. I bought a Joseph Abboud suit at 1/2 the price of the exact same suit at Nordstrom's. The nature of the site is to sell the small quantities they have until its gone (which is why you get such good deals). If you dont order at the beginning of an "event" the quantities get small and hard to find."

Rating 2/10
modified review posted

"This was my first order from Ruelala and I'm not sure I'll be ordering from them again. Yeah, the deals seem great, but after over two weeks, they email me telling me that the order cannot be fulfilled. I ordered a winter coat and forwent buying other ones and asking for one for X-mas, never considering that the order would not be fulfilled. I was left having to pay full price for something that I barely enjoy wearing. To their defense they credited my account $50, but what's the point of having a credit to use if I can't depend on an order being fulfilled? Disappointing. I'll be sticking to their competitors in the future as I've not had any such issues. "

+ Read user comments

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