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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Ruby Lane Ruby Lane Elite Status

    Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 6.70/10 6.70/10
    Chance of future purchase: Rating 9.02/10 9.02/10
    Shipping & packaging: Rating 8.78/10 8.78/10
    Customer service: Rating 9.21/10 9.21/10
    Return/Replacement policy: Rating 8.80/10 8.80/10

17,967 Customer Reviews

Rating 10/10
5/5
modified review posted

"Perfect buying experience with Antiques by Charla! Wonderful communication, great prices and meticulous shipping! She ensured my antique percolator made it safely all the way out to South Korea. My wife and I could not be more impressed and are looking forward to our next buying experience. "


Rating 10/10
5/5
modified review posted

"i made a mistake and was able to reach the merchant and fix the problem. The vase was more beautiful than I expected."


Rating 10/10
5/5
modified review posted

"I LOVE Ruby Lane, the consistency of service and presentation across the website is outstanding! It is always exciting to click on what's new at RL, the variety of items is breathtaking!!
I always feel safe, warm and welcome at RL. It's like visiting a much loved 'old' friend. X
"


Rating 10/10
5/5
modified review posted

"Great communication, lovely doll. Very satisfied."


Rating 10/10
5/5
modified review posted

"Bought several items. excellent. Great customer service. Would definitely buy again."


Rating 10/10
5/5
modified review posted

"the last 2 purchases i've made from ruby lane have been very pleasant. Only once before that i dealt with a ruby lane shop owner that it was a terrible experience was quite a while ago. The person misrepresented the item and then it was a miserable and costly experience to return the item. Overall, I'm happy with purchases i've made on this site.
Kind regards, Scott Beatrice
"


Rating 10/10
5/5
modified review posted

"Shopping at rubylane is super easy! I love it! There's so many different things to look at and the interface makes it easy to maneuver through it all!"


Rating 10/10
5/5
modified review posted

"Mary Jane is wonderfully and meticulously accurate in her descriptions of the items and keeping the customer informed at all times! "


Rating 10/10
5/5
modified review posted

"Very fast shipping. I much appreciated it."


Rating 10/10
5/5
modified review posted

"The seller was very responsive to my questions/concerns and I was very pleased with the item that I purchased. It certainly was even nicer than described and I would purchase from them again. "


Rating 10/10
5/5
modified review posted

"Top Notch Seller ! Described Perfectly ! Highly Recommended ! Fast shipping and great packaging. "


Rating 10/10
5/5
modified review posted

"Thank you! You provide a wonderful service and I think it is incredible how you protect both the buyer and the seller. Thank you! Each purchase that I have made has been exactly as described and packaging has been exceptional. Cheers to you for keeping such a close eye on your very special business. Katsy"


Rating 10/10
5/5
modified review posted

"Both of my purchases came from Oldeclectics and I am thrilled with the dolls! They are both in excellent condition and the prices very reasonable. I will certainly go to Rubylane with any other products I desire. Thanks.
Kathryn Economou
"


Rating 10/10
5/5
modified review posted

"The Lois Ann beaded crystal earrings are lovely. I know I will receive compliments on them when I wear them. Thank you! Sandra"


Rating 10/10
5/5
modified review posted

"Fantastic seller, beautiful item and great communication.
Thank you so much !
"


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Ruby Lane is a Merchant Member! Learn more

Ruby Lane is a merchant member
Ruby Lane participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,839 merchant members.