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Organizing your Reviews

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RatingsRating
Store InformationStore Info
Full Rating Profile
  • Hundreds of thousands of Shoppers visit ResellerRatings every month to check out real reviews of shopping experiences before they buy!

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    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review History & Profile See full Rating history

    Product & services pricing Rating 7.02/10 7.02/10
    Chance of future purchase: Rating 8.94/10 8.94/10
    Shipping & packaging: Rating 8.88/10 8.88/10
    Customer service: Rating 9.10/10 9.10/10
    Return/Replacement policy: Rating 9.32/10 9.32/10

16,061 Customer Reviews

Rating 2/10
1/5
modified review posted

"I committed to purchase an item through Ruby Lane from an art dealer in Oregon. I was contacted by the dealer three days later and told the art piece had already sold. When I contacted Ruby Lane I was told the company line "We require all items for sale to be in stock and available for purchase. Sorry about your experience we hope you continue to shop with us." Apparently honoring a purchase contract is to much to ask and Ruby Lane doesn't seem to care that much either. So much for my attempt to avoid the big players like Ebay and Amazon. I would avoid this company as you might just be wasting your time on something that isn't even available to purchase and don't expect any support from Ruby Lane. "


Rating 10/10
5/5
modified review posted

"Dolls were inexpensive, really cute, and delivered promptly. "


Rating 10/10
5/5
modified review posted

"I love the items for sale; sellers are always available for questions, and shipping is usually unbelievably prompt. I'll be back!"


Rating 6/10
3/5
modified review posted

"The item was delivered as promised, so that aspect was fine. However, the seller only accepted PayPal, which I do not use, so I had to have my daughter purchase it for me and use her account instead. Rather inconvenient."


Rating 10/10
5/5
modified review posted

"I've ordered from three different vendors and all experiences have been equally great. Items have been as described and received in good order. "


Rating 10/10
5/5
modified review posted

"Arrived quickly, the seller was very nice with a great sense of humor! "


Rating 10/10
5/5
modified review posted

"originally, the vintage jacket that was sent was the wrong size....but.. I called, and reported the error, and they were very helpful in sorting it all out. They were very nice and very easy to deal with.
The replacement vintage jacket....perfect...
I absolutely recommend this company, and would absolutely buy from them again.
"


Rating 10/10
5/5
modified review posted

"I was very pleased with the quick shipping!
"


Rating 10/10
5/5
modified review posted

"My experience with ruby lane was incredible. My item was ordered and delivered to my house in just 3 days. I actually received my package on the same day I got the E-mail with my tracking number. The item I ordered was exactly what the seller said it would be. Great job."


Rating 10/10
5/5
modified review posted

"At Ruby Lane I found a choker necklace the likes of which didn't seem to exist in a shop here in New York City, improbable as that may seem. A friend who is a jewelry dealer at Sotheby's recommended you. I had happy exchanges with the seller, Cheryl Ireland Hooper, and the necklace arrived timely. Thanks to all"


Rating 10/10
5/5
modified review posted

"Fantastic seller! Wonderful communications, and very fast shipping, and the utmost care taken in packaging.
I wouldn't hesitate to order from Ruby Lane again in the future.
"


Rating 10/10
5/5
modified review posted

"The first time experience was overall great and the seller was fantastic. "


Rating 10/10
5/5
modified review posted

"Excellent! The item is beautiful, and service was great!"


Rating 10/10
5/5
modified review posted

"Package arrived right on time. Seller packed my purchase with what appeared to be the utmost care so everything arrived safely. Overall the experience was terrific and I wouldn't hesitate to purchase through Ruby Lane again. Keep up the good work! "


Rating 10/10
5/5
modified review posted

"Fast delivery....great service!"


Ruby Lane is a Merchant Member! Learn more

Ruby Lane is a merchant member
Ruby Lane participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,919 merchant members.