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Ratings Rating
Store Information Store Info
Full Rating Profile
  • Rating 9.42/10 12,257 reviews

    9.42 / 100
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    Ruby Lane is a merchant member
    Ruby Lane participates as a Merchant Member, monitors feedback, and resolves issues. This merchant is also Elite. See all 1,874 merchant members.
  • Ruby Lane contact information

    • Address: n/a
    • Contact: n/a
    • Phone: n/a
    • Customer Support: n/a
    • Business Hours: n/a
    • Fax: n/a

    Payment options

    • option not available Visa / Mastercard
    • option not available American Express
    • option not available Discover
    • option not available Money Order
    • option not available COD
    • option not available Check
    • option not available Wire Transfer

    Shipping options

    • option not available UPS Ground
    • option not available Priority Next Day
    • option not available Standard Next Day
    • option not available International
    • option not available 2-3 Day Delivery

    Online Ordering

    • option not available Online Ordering
    • option not available Online Ordering Tracking
    • option not available Secure Order Processing
    • option not available Require User Registration
    • option not available Guaranteed Security

    Other

    • option not available International Order
    • option not available Customer Info. Confidential
    • option not available Customer Support
    • option not available RMA Required
  • Review profile

    Product & services pricing Rating 6.67/10 6.67/10
    Chance of future purchase: Rating 9.04/10 9.04/10
    Shipping & packaging: Rating 9.27/10 9.27/10
    Customer service: Rating 9.17/10 9.17/10
    Return/Replacement policy: Rating 9.00/10 9.00/10

All 12,258 Customer Reviews

Rating 10/10
5/5
modified review posted

"Rapid response to all questions and excellent service overall."




Rating 10/10
5/5
modified review posted

"Recently bought a pin from the seller and it arrived quickly and was just as the description said it would be!"


Rating 10/10
5/5
modified review posted

"Very professional, courteous, and easy. Item arrived quickly which I needed because it was a gift for Easter. I was very satisfied, but, more importantly, my son, the receiver, loved them!!! I will be back. Thank you"


Rating 10/10
5/5
modified review posted

"Quick service! Would use again.... :)"


Rating 10/10
5/5
modified review posted

"Item better than described, shipped and arrived promptly. Looking forward to browsing this store again!"


Rating 10/10
5/5
modified review posted

"Seller is very kind and conscientious regarding sale."


Rating 10/10
5/5
modified review posted

"Received package almost instantly and so pleased with purchase."


Rating 10/10
5/5
modified review posted

"The service was excellent and I am very pleased with the figurine. A very pleasant experience!"


Rating 10/10
5/5
modified review posted

"A fabulous experience. Great communication by the seller, very personal service. Lovely items, just as described, great price, super fast ship. I will be back !!
Mary Jane
"


Rating 10/10
5/5
modified review posted

"Everything arrived just as pictured. I couldn't be more pleased!
"


Rating 10/10
5/5
modified review posted

"I received exactly what I ordered in a timely way and was delighted"


Rating 10/10
5/5
modified review posted

"I was very pleased with my purchase, its a super fine and beautiful ring, just as described and photographed. I'll be very happy to wear it. "


Rating 10/10
5/5
modified review posted

"The seller was absolutely wonderful, went the extra mile for me. Merchandise quality was higher than expected, delivery was very fast, packing great. I had questions re the ordering process/payment method, she explained it thoroughly.

Ruby Lane's order/payment process could use an overhaul. Were it not for the hand-holding of the seller I would have cancelled my order.
"


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Rating 10/10
5/5
modified review posted

"Always found the items have a reliable quality which some popular auction sites don't always deliver."


Rating 10/10
5/5
modified review posted

"Very quick shipping, objects were reasonably priced, well packaged and very nice. Overall I am very pleased with the transaction."